Will not be recommending.

★★★★☆
4.5 / 5
90% of users recommend this
  • Value For Money

Gcruise's review of Safestyle UK - www.safestyle-windows.co.uk

★★☆☆☆

“Will not be recommending.”

Written on: 19/06/2017 by Gcruise (1 review written)

Certainly not happy with this company.. 6 out of 8 windows were faulty. So ended up 3 days to do a job that should have been completed in 1 day. Which meant extra days off work for me. 3 with damage to the frames, 2 with scratches to the glass on the inside, and a large patio door that had not had the gas inserted so I was told by one of the installers, despite an inspector on a visit saying that it was perfectly normal for the window to be 'bowing in-and-out'.
Bathroom window would not close properly but that was easily remedied by one of the installers on a later visit

In all the total job spanned over 3 weeks, There was also a last minute cancellation for one of the planned visits after I'd already organised the day off from work.

  • Value For Money

Safestyleuk's Response to Gcruise's Review

Written on: 20/06/2017

Apologies for this, I'll pass your comments back to Birmingham and to the relevant teams for the factory. I assume from your comments that the problems have been resolved, but if not you can drop the customer services team a message through the customer care section at the top right of our homepage and they'll get you booked in to resolve any outstanding issues.
Regards
Digital Team

Reply to this comment
Report this review