SEHBAC Reviews - www.sehbac.com

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Latest Reviews

★☆☆☆☆

“Triple Glazed Window, Centre glass exploded.”

Written on: 15/09/2017 by Schmittvy241 (1 review written)

Notified them Monday, by phone,3 days ago, they initially said it would be chargeable, but changed their minds when I explained that it was a manufacturing fault, because it was the centre, toughened glass that had shattered. They said at the time I phoned, it would be Wednesday, as yet no visit, (DONT HOLD YOUR BREATH), I know this by past experience. I have to date, had 3 large installations carried out by them, and had serious problems with one job, and now this little hiccup, I just wonder… Read Full Review

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★☆☆☆☆

“ROOF STILL LEAKING!!!”

Written on: 11/09/2017

After spending over 12k on a conservatory over 12 months on the roof is still leaking! I've had two engineers out already and waiting for a third, my new laminate floor is damaged and they say they wont pay a penny towards replacement. I very much regret the day I clapped eyes on SEHBAC NOT RECOMMENDED!!!!!!!!!… Read Full Review

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★☆☆☆☆

“Awful after sales service”

Written on: 05/05/2017 by EstrellaReece175 (1 review written)

Had a conservatory installed some 12 years ago. We now have a problem with one of the electric opening windows. I called SEH and explained that an electrician had advised us that it was not an electrical problem as one of the windows would open but was associated with the motor. The operator told me that there was nothing that they could do to assist me but suggested I speak with an electrician again as their staff were not allowed to touch electrics. I again told her that it was not an… Read Full Review

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★☆☆☆☆

“Beware the after sales service”

Written on: 15/04/2017 by EllianaMeredith (1 review written)

Multiple issues after installation, still waiting for some to be repaired. Customer services never answer emails and make promises over the phone which are never kept. On more than one occasion I've been given time slots for an engineer to turn up in the afternoon but arrives in the morning which is OK if you happen to be at home. I've had letters from them with a contact name/email address if I have any problems. Used this email address to an individual many times but never had an answer… Read Full Review

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★☆☆☆☆

“Multiple attempts to fit front doors..still not done”

Written on: 09/02/2017

Where do I start!! The surveyor noted the door hinges to be on the wrong side, good job my wife is observant. Door fitted, wrong external handle (paddle), we asked for 'slam shut' mechanism, nope didn't get that either and no knocker!! Fitters came back 4 weeks later, no replacement handle, so couldn't change that or change to 'slam shut mechanism' but they had the knocker, good news you think...no...they managed to drill through the panel on the inside as well!! Back they come, replace the… Read Full Review

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★☆☆☆☆

“DONT GIVE THEM UR PHONE NO.”

Written on: 26/10/2016 by Holder383 (1 review written)

We have had lots of work done by seh/bac always been very happy with their service. BUT for 10 months i hve been asking them to remove my name from their mailing list yet to date they STILL trying to sell me products. I DONT WANT YOU TO RING ANYMORE !!!!!!!!!!!!!… Read Full Review

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★☆☆☆☆

“Great Windows rubbishy after service”

Written on: 19/04/2016 by Blakenhamboy (1 review written)

Windows fitted with no problems ,but a fault showed up 4 weeks after ,the after sales service rubbish ,told they would come on Monday morning ,no show after a phone call to them told that the person who should have came was of with bad leg, asked why no one rang us we were told they had forgot to do so ,given new date as Friday ,asked why not before told the replacement glass was found to be damaged, and another one would not be with them to latter in the week, so is it staff off ,new glass… Read Full Review

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★★★★★

“Triple Glazed Windows ”

Written on: 08/02/2016 by KarleePoole (1 review written)

We had 3 triple glazed windows installed last week very pleased with the whole operation from sales team to installers very professional and courteous. Will highly recommend to friends and family and will be having the rest of the windows fitted with triple glazed soon, also they look stylish and no more draughts… Read Full Review

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★★★★★

“Repeat order for First Class Service & Product”

Written on: 21/11/2015 by libbybaker (3 reviews written)

I was so pleased with the 3 windows and back door fitted earlier this year that I felt confident in getting SEHBAC in to advise me on replacing my Victorian bay window, The sales person was so helpful advising on a suitable style to give a similar effect to my original sash windows and answering all my questions regarding the method of this type of installation. I took advantage of the interest free credit instead of depleting my savings and was able to order immediately. The men came… Read Full Review

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★★★★★

“Doors and glazed units”

Written on: 10/11/2015 by Precieux (1 review written)

Very ell organised from initial visit to installation consulted fully at every stage so if you want to make changes you can and I did. As I had a new bathroom installed a little worried about the installation of the 3 glazed units but all was done with extreme care and professionalism. Kitchen door installation was superb with very good advice given by surveyor in terms of reversing the door- brilliant idea. Very pleased and would highly recommend your company. many thanks … Read Full Review

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★★★★★

“New windows”

Written on: 05/11/2015 by spursbabe (1 review written)

Very pleased with service and installation. Left no mess. House nice and cosy now. … Read Full Review

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★★★★★

“First Class Professional Service”

Written on: 30/10/2015

We recently had new double glazed windows installed to the front of our house which we are extremely happy with. Your sales personnel were polite, informative and helpful.The team who did the installation did a first class,very professional job over two days; they were very neat and tidy (you would hardly have known they had been), very courteous and helpful and nothing was too much trouble - they even put back our curtain rails! We used SEHBAC on the basis of a recommendation, and we would… Read Full Review

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★★★★★

“Clean cheerful professional”

Written on: 23/10/2015

The fitters arrived on time, were cheerful eager to please. they fitted the door and side panel in a professional manner and tidied up after themselves. Wouldn't hesitate to recommend them to anyone… Read Full Review

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★★★★★

“window and door”

Written on: 19/10/2015 by Armstrongjp61 (1 review written)

installers were polite and tidy. all went very smoothly. both window and door fitted within 2 hours. cleaned up all the mess. have used SEH before and have always been very pleased. … Read Full Review

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★★★★★

“Excellent Excellent Excellent”

Written on: 17/10/2015 by Marie.M (1 review written)

I searched Google for windows interest free credit. SEHBAC came up I never heard of them before so I read the reviews and was amazed. I recently had 2 upvc doors fitted and would not use that company again even if they were free! I rang up for a quote, nice man came around and measured up. Then nice installation man came around. He took a sample of what we now know to be asbestos. They even sent me a copy of the certificate as to the type of asbestos. The measuring man rang me back, told me… Read Full Review

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★★★★★

“Fab French Doors”

Written on: 12/10/2015 by Sierrak110 (1 review written)

First class from beginning to end. Polite, friendly salesman giving ideas and options but not pushy as I was considering also having a conservatory. All appointments were kept on time and I was kept informed at all stages. The installation went smoothly and all mess was cleaned up and removed. I would definitely use them again, especially if I go ahead with a conservatory in the future… Read Full Review

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★★★★★

“Very Happy ~ And Now Very Cosy!”

Written on: 17/09/2015 by SageCat (1 review written)

Having had SEH do our conservatory several years ago we decided to have them do our double glazing. From start to finish it was a seamless and smooth process with no hitches. The installation team were brilliant and considering the small spaces they had to work in, they did an excellent job! They were very polite and courteous and were excellent ambassadors for SEH. Our cottage will now be warm and cosy! Many thanks SEH!… Read Full Review

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★★★★★

“PROFESSIONAL AND COURTEOUS”

Written on: 17/09/2015 by ykKent153 (1 review written)

We were repeat customers and had no hesitation going back to this organisation. From initial contact with the sales team right through to the end of the work all staff showed high levels of professionalism. All contact was courteous and supportive. Our praise particularly goes to the installation team who were wonderful. They were kind and compassionate (about the disruption to our world) whilst still getting the work done. If there is one thing that could be improved upon it is perhaps… Read Full Review

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★★★★★

“The last remaining door!”

Written on: 11/09/2015 by AnnieHagan40 (1 review written)

We had the rest of the windows replaced about 14 years ago, leaving 2 sets of wooden patio doors, then about 18 months ago we had a garden room added to the house, swapping 1 set of doors for bi-folds. The remaining set was very heavy to open, fiddly to lock and even had a draught, but we rarely used them. Then we altered the garden layout and I needed to use them frequently and I complained about them constantly. When he came to measure up the man from SEH suggested French Doors, which are… Read Full Review

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★★★★★

“Secondary Glazing”

Written on: 11/09/2015 by alanmerry (1 review written)

There was no hard sell from the salesman - just professional advice. The fitter was excellent: no mess, no fuss and more than happy to let my dog assist him! Highly recommended. The aftersales service has been good too. I received a telephone call asking me if I was happy with the fitting… Read Full Review

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