Great service! Couldn't be happier!

Manchester Window Factory www.manchesterwindowfactory.co.uk
★★★★☆
3.7
67.0% of users recommend this
  • Value For Money

katiehalstead's review of Manchester Window Factory www.manchesterwindowfactory.co.uk

“Great service! Couldn't be happier!”

★★★★★

written by katiehalstead on 29/07/2015

I had my front door and one bedroom window replaced today by Manchester Window Factory. From start to finish, their service was excellent. Before contacting these guys, I spoke to several other companies. Unlike their competitors, Manchester Window Factory did not go through all the pantomime tactics of starting at a ridiculous price and then reducing it depend on how much resistance you put up! Manchester Window Factory gave me a fair price right from the off and then reduced it slightly to match their competitors. So for the same price as the cheap panto companies, I was getting a better product, a better service and a better guarantee! On the day chosen as most convenient for me, the guys arrived promptly and fitted the window and door within 3 hours! They were polite, friendly and professional. I felt totally safe leaving them with my house and 2 dogs while I popped out for an hour. They put down dust sheets and swept up afterwards, as well as taking away all the debri and old window and door. I'm SO pleased with the end result! A superb service! I would recommend them to anyone!!

  • Value For Money

Alexmorton's Response to katiehalstead's Review

Written on: 04/08/2015

Thank you for this review. As we do the quotes ourselves, and don't use salespeople, we won't give you any flannel and the quotes usually take between 15 minutes and one hour, depending on the size of the job and its complexity. We give you an honest price and email it over to you to consider. We have established a solid reputation, use our own fitters and quality products. For this reason, we don't have any need to adopt a "hard-sell" approach.

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