And ANOTHER lost sale.....unsatisfied potential customer!!!

Everest Windows - www.everest.co.uk
★★★☆☆
2.5
40.0% of users recommend this
  • Value For Money

135Peck's review of Everest Windows - www.everest.co.uk

“And ANOTHER lost sale.....unsatisfied potential...”

★☆☆☆☆

written by 135Peck on 15/01/2017

Booked appointment for weekend: it was confirmed time with name of representative. Everest requested letter from landlord as property is let: never explained why and no other estimate companies required it. No one arrived for appointment so called and was told there was no record of the appointment. Then how was the name of the representative known? "Oh I have no idea!!!!" no apology, nothing: I'll take my business to someone else who is customer focused!!!!

  • Value For Money

Everest Home Improvements's Comment

Written on: 17/01/2017

We're sorry to hear about this. Could you please email customer [dot] relations [at] everest [dot] co [dot] uk and they will investigate this for you. Thanks

Reply to this comment
Was this review helpful? 0 0