Better Planning when Fitting

Crystal Windows and Crystal Home Improvements - www.crystalwindows.co.uk
★★★★★
4.6
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Tyronee70's review of Crystal Windows and Crystal Home Improvements - www.crystalwindows.co.uk

“Better Planning when Fitting”

★★★☆☆

written by Tyronee70 on 08/05/2017

wooden laminate floor not protected when working. Original job was for two days but rushed in one day. Old patio door taken out but realised very late how to put the new one as NOT THOUGHT PROPERLY
One bedroom window glass broken but NOT ADVISED AT THE TIME BUT NOTICED BY MY WIFE. They only told us after we pointed it out. This sort of errors should not take place though it was sorted out. But customer not told when first noticed by fitter.
As it was rushed some window handles had to be adjusted to work properly.
Dissapointed after using water for mixing cement from the garden tap but left the HOSE PIPE DISCONNECTED.
OVERALL JOB FINE BUT ABOVE POINTS TO BE NOTED FOR BETTER SERVICE.
WHY WHEN TIME ALLOCATED WAS FOR TWO DAYS FOR THE JOB IT WAS I FELT RUSHED IN ONE DAY
ALSO WHEN THE SURVEYOR CAME HE DID NOT BRING MY CONTRACT WITH HIM AS PROMISED BY THE SALES AGENT. THIS A BIT SHAMBOLIC AND I HAD TO RING MANY TIMES TO SORT THIS OUT. VERY DISSAPOINTED WITH THE THE INTERNAL COMMUNICATIONS.

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