We've had our windows, soffits and fascias as well as our conservatory replaced by Crystal Windows. From the consultation and quote, through to fitting we can only speak highly of the quality of the work and service carried out by the lovely team of fitters. We would highly recommend to our friends and family and to anyone that needs any of the services offered.

We shopped around a bit for a quote to redo our conservatory which needed substantial work. Some were cheaper but we got a hard sales pitch. With Carlton, our Crystals sales rep we felt listened to all the way through. He even offered some creative solutions to what we can accomplish. The surveyor and the construction builders were all pleasant, clean and professional. Though we went on the pricier side, we feel we got exactly what we paid for with great quality and great end product.

We are delighted with this change to our (24m2)conservaotry. Installatin was excellent although it did need a revisit to secure a screw and sealing items. We did have a polycarbonate roof and the rain was very noisy - much quieter now. Despite loosing two roof openers the conservatory does not now get as hot as it did. Lighting is good and the only item we remark about is that there is some movement in hot sunny days resulting in the occasional creak. The additional good point is that where the sheets meet the gutters on the roof they are neet and easier to clean.

My main purpose in writing this review is to focus on the product, which ultimately is the most important factor in making a purchase decision. Before doing so I would like to say that I 100% endorse all the positive comments made about the Staff at Crystalroofs in other reviews. Our problem was that we bought our house as a new build with a conservatory open plan into the kitchen and the whole area was impossible to keep comfortably warm in the winter. Its north facing so doesn't get too hot in the summer. How the builder ever got this passed by the building inspector is a complete mystery. The conservatory is a lean to type built into an internal corner of the house so it only has 2 external walls. After calculating the heat losses I installed additional heating but from a cold start on a frosty morning it would take 5 hours to get to 20 degrees and would lose temperature very quickly as soon as the heating was turned off. I realised that it was just like trying to fill a bucket with a big hole in it. My calculations showed that more than 50% of the heat loss was going through the polycarbonate roof so decided that an insulated roof was needed. I then embarked on a considerable amount of research to find the best solution. There are many product offerings on the market ranging from wood and plasterboard, which are screwed into the aluminium roof spars and possibly lead to water leaks and cracking to light weight tiled roofs, which are look good but also massively expensive. I found many companies making exaggerated (probably illegal) claims about their u values. I wanted to avoid the cost of a new roof frame so at first looked at self-cleaning glass panels. These didn't offer much insulation improvement but looked very nice, however I was told by the technical people at the roof frame manufacturer that my frame was not strong enough to withstand the weight of the glass. Worryingly some of our neighbours with similar conservatories have had glass roofs fitted and I had no problem obtaining quotes from local installers to fit glass. I then looked at other alternatives and very soon concluded that the Crystal Rooftec product was the only one that ticked all the boxes in terms of insulation properties, weight and appearance. So our decision was made and our new roof was installed. We went for a white on the inside to match the existing spar capping and a mid-grey colour on the outside, so it wouldn't show the dirt too much. We are very pleased with the appearance and haven’t noticed much loss of light. On a cold cloudy day the room feels much cosier than it did with the see through polycarbonate roof. Eleven months on and we are very pleased with every aspect of the new roof. We can now get the conservatory and kitchen up to 20 degrees in less than 2 hours and it takes a lost less heat to keep it there. My only regret is that it took me 12 months to make the decision. We have also noticed frequent visitors to our home tend to gravitate to the conservatory as opposed to the lounge, as in the past. In conclusion if you’re looking to insulate your conservatory roof I strongly recommend you give Crystal Rooftec serious consideration.

The whole process of the purchase from Crystals was smooth. The sales person was professional and explained the products and sample. We were given time to ask as many questions as we needed. Choices of payment methods were also explained. The surveyor was booked and came at the time stated. The window fitters were also booked as the order was made. They were professional, punctual and friendly. Follow up customer service has been great. We needed to have a visit for a small issue. Crystal booked a visit as soon as the call was logged. They came on time and made the adjustment. All of the guarantees also arrived by post extremely quick. Excellent service.

We tend to use our conservatory a lot, but find even with heating it's just not comfortable enough with the glass roof we had in the winter. So we decided to take the plunge, and have to say are so impressed so far. The two fitters arrived pretty late on Monday 2nd November after driving through horrendous fog and massive traffic jams, but that didn't stop them from completing the job, working under flood lights till 7.30pm. They were friendly, respectful of our property, and jolly hardworking. As for the new roof, well the temperature without heating is up by 2/3degrees first thing in the morning, and it was pretty chilly outside the first day I decided to check this. We have a heat exchanger which would normally be running at around 23 to make the room warmish, so far when we have put it on it's been set at 20/21, making the room temp rise to 60degrees in no time, I think the most important thing to mention here, is the room heats up quickly and holds the temperature. Our conservatory has now become another room which will be used throughout winter, it's cosier somehow. I have taken photos of before and after, including when the work was being done. Unfortunately I don't think I can upload them on here. If you are thinking of replacing your roof, my advise would be to do it.

I was very impressed with the service that I received from Crystal windows, from sales to the completed job and any after care service. Was highly impressed all round and wouldn't hesitate to recommend your service.

We have been completely happy with the entire service from initial visit onwards. Scaffolders came when they said they would, fitters were excellent and remained cheerful throughout despite horrendous weather conditions. There were 2 panes that were cracked on the van but were replaced the next day. All in all we were very happy and would recommend to anyone wanting their windows replaced. We felt we got a very competitive price.

Quick, helpful, tidy and friendly. Love my new Windows!

conscientious work, prompt arrival, left area clean and tidy.

The builders were very professional. They showed up and did a great job. they cleaned after themselves as they went along and did not leave any mess. I am happy with my purchase and would highly recommend them. Contract Number 553692

I really must say that throughout our whole expierence with Crystal Windows,from the Salesman to the fitters we have been very impressed.Fast and efficient work carried out. I will have no hesitation in recommending your excellent company to others Thank You

French doors fitted last week, excellent job, My fitter arrive early( which was a bonus), no hanging around or making calls for eta. This is the third time I have used Crystal windows. Service from start to finish excellent. Would highly recommend to any of my family or friends.

Very impressed with the look and presentation of the windows overall and I'm also impressed that they cleaned the mess up after themselves. Not time consuming meaning that we could go out afterwards without worrying about the time and it being to late. Staff that fitted the windows were friendly.

Everything went according to plan with cutting out a back window and replacement with doors. 6hoirs in and out and clean up was great. They came when agreed and explained the process as they went. The finish was ideal and the doors are exactly as hoped. I would definitely recommend them, and the finance package was good too, making it affordable to get doors in when I wanted them. Two guys came, smashed my back doors in, and filled my hole. Can't argue with that.

We had Crystal Windows replace our all windows from old wooden double glazed to new upvc windows. From the Sales person that visited us to provide a quote, there was absolutely no pressure whatever and listened to our thoughts and idea's. He then provided options and recommendations which we had not considered and left us to think about their proposal. The two fitters were absolutely fantastic. The fitters were regular as clockwork and we were amazed how quickly they were fitted. The home feel more warm and next to no sound from the rail track. We would have no hesitation in recommending Crystal Windows if you are considering in having double glazing fitted or replaced.

Very happy with the work done by the fitters, always polite and very tidy. We are pleased with the appearance of the finished work. However, we do feel that we were misled by your salesman over the time it would take to complete the installation. He also claimed that the glass used would reflect the sun's rays and keep the conservatory cool in the summer. This has proved not to be the case and the conservatory is much hotter than it was before. In fact on sunny days it is unusable. We now have to incur further expense in trying to rectify this.

The two guys who came to do my windows were on time, extremely polite, clean workers, let me know every step of the way what was happening I was sooooooo happy with the end result. My two negatives were my window installers were booked in for three days Tuesday Wednesday and Thursday I was told that they would take probably only 2 and half days but be prepared for three days on the 1st day they had to leave my job and go onto another job I felt a bit cheated but the job was day in three days. Last moan the letter box was the wrong one my installers did call cyrstal windows straight away but the person they needed to speak with was busy and did not get back to them - some hours later I spoke with crystal windows and the correct letter box was delivered to my house within half an hour. Sales reps have different percentage discounts they can offer - You may not always get the best deal.