written by kimkristina on 21/09/2014
Edgware shop wouldn't itemise the contract - said that everything was included. I wanted leaf guard and extra downpipes. Only one downpipe on 5 walls. Roofline man said that the leaf guard was no good if moss on roof so I didn't get the leaf guard and no extra downpipes.
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Concept_Windows's Response to kimkristina's Review
Written on: 25/09/2014
Sorry that you feel you didn't get the products that you requested. Our roofline team would only install the items as per the contract which you would have been given a copy of, so if any items were not on there that you had requested they wouldn't be installed. Could you please contact Kevin to discuss the matter in more detail and we can try to get this matter resolved for you. If you were told that certain items would be included and they have been missed off them we will honour that request and get these added.