Window, front door supply & installation

Bennbrook Windows - www.bennbrookwindows.co.uk
★★☆☆☆
1.7
From 6 reviews
17.0% of users recommend this
  • Value For Money

Marianmr's review of Bennbrook Windows - www.bennbrookwindows.co.uk

“Window, front door supply and installation”

★☆☆☆☆

written by Marianmr on 30/07/2016

Most expensive quote,I like design, therefore I chose Bennbrook Windows.


Instillation without issue and left positive feedback on installation engineer sheet.
After some time few issues pop up:
1. The inside door handle is very loose.
(Already replaced by Bennbrook Win. engineer, new one the same issue.)
2.I requested Stormguard Threshold just £25 more I wanted pay extra for it. The door have been delivered with just cheap aluminum profile (has to be fixed by Bennbrook Win.engineer after while because was bent in the middle.
3. There is a few millimeter gap between the door and frame brush seal, letting draft trough. (Never been fixed despite countess emails )


Send countess emails with the pictures. At first lot of excuse then they sent engineer a few times. Not all the issues have been fixed. Bennbrook Windows did not reply to my emails at the end.

Left negative review on checktrade.com. Bennbrook Window never contacted us to fixed the issues. Respond on checktrade.com. from Bennbrook Window is that main contact was via land line and they could not reach us.
How can you trust the builder, who claims he tried to contact you via land line, if your property never had land line installed???

  • Value For Money

Hardship911's Response to Marianmr's Review

Written on: 21/05/2020

Awful business. Not worth the trouble using them! Avoid like a plague

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Gaz19's reply to Hardship911's Comment

Written on: 05/02/2021

total waste of everyone's time and energy how can review sites allow such nonsensence

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Hardship911's reply to Gaz19's Comment

Written on: 11/02/2021

Because the reviews are true. The Review Centre have been given evidence of the work Bennbrook Windows have done, hence the review being published.

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Lisacopeland's reply to Gaz19's Comment

Written on: 15/02/2021

How dare you say what a waste of time and energy and nonsense The only nonsense is what comes from you You have left people out of pocket no matter how much ... how dare you come back with this comment man up and accept that you have done wrong by us all and pay us all our money back Your colleague's words were let us do your Conservatory don’t trust anyone but us we will treat you guys like family and we will do you proud OMG what a load of rubbish You have broken us made my husband so ill for 18 months destroyed our Conservatory taken our money Even with court orders and CCJ against you and much more you are still ignoring everything.

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Gaz19's reply to Lisacopeland's Comment

Written on: 26/04/2021

As stated not a customer of Bennbrook Windows Ltd

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Hardship911's reply to Gaz19's Comment

Written on: 01/08/2021

Dear Public. Essex Double Glazing Ltd, were trading as Bennbrook Windows. They set.up a new company by the name of Bennbrook Windows Ltd in March 2020, becausr five individuals took them to Court and won their cases, totalling over 40K. This is when they swiftly changed the company name, but still owed and run by the same 2 people. If you check the the CCJ register you will find the Court case and amount they owe to customers! This is the reason they are going through all old reviews saying "Not a customer of Bennbrook Windows Ltd" Please think twice before using Bennbrook Windows Ltd.

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Welly1234's Response to Marianmr's Review

Written on: 09/04/2021

Unskilled installers doing a sub-standard fit and then refusing (or unable) to rectify.

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Gaz19's Response to Marianmr's Review

Written on: 05/02/2021

Having check our database I can find no record of you you can contact us via our website or email and I will investigate with no details THIS COULD BE ANYONE

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Hardship911's reply to Gaz19's Comment

Written on: 02/04/2022

Thats your answer to everything. You are tricking people left right and centre, with no shame or guilt. Don't think we have gone quiet, we will do everything to recover our money. There are 6 of us all together who will get what we are owed.

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