written by 1627cO on 27/01/2017
Company presented themselves very well at selling.The planning and promises were not fulfilled.Although the product is excellent, administration and installation was very very poor. The site was a mess, the scaffolding up and down for weeks. After many complaints and revisit,s the job was finally completed to a satisfactory standard.The scenario we feel is the left hand didn't know what the right hand was doing.
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Onlinemanager's Response to 1627cO's Review
Written on: 27/01/2017
Thank you for your detailed feedback, sorry your experience was not up to the high standards that we set or you expect. I am glad to hear that the final outcome was positive.
Thank you for taking the time to submit this review.
Best regards,
Steve.