Poor communication

Anglian Windows Reviews
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Martinus340's review of Anglian Windows Reviews - anglianhome.co.uk

“Poor communication ”

★☆☆☆☆

written by Martinus340 on 08/09/2017

Poor communication getting my order wrong, not letting me know any updates. Had to come back to put the door right. Poor finishing product did not even take of the plastic on the letter box. Asked a manager to visit the workshop he cancels on the day when I had taken time of from work. Overall I have had several jobs done from Anglian and I still require two windows which I will go else where now. Cannot believe Anglian has lost the touch?

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Anglianhelp's Comment

Written on: 08/09/2017

Hi,

I'm very sorry to hear you're unhappy with the communication we've provided. This is certainly not the standard we'd expect to provide. Please email our Customer Service team with your full address or order number and we will certainly investigate this further.

Sincere apologies,

Ellis (Customer Care Dept)

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