written by DavidERyder on 27/04/2015
Just had my windows fitted from Anglian Windows.
All in all very happy with the product, the installers where fantastic, however be aware that the salesman was with us for 4 hours, almost sold us a finance package that we didn't want only to be resolved by a manager at head office..
The surveyer or someone between measuring the windows and making them made a stupid error in one of the measurements which resulted in a compensation deal and a few extra bricks added to a wall to make them fit.
I wasn't upset about this but it was an error
To summarise
The windows are great the whole experience was smooth but if I was to be honest those people who deal with people must be in touch with the end users needs not yours, remember we are buying your product..
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Anglianhelp's Response to DavidERyder's Review
Written on: 27/04/2015
Hi,
Thanks for leaving us this review, I am very sorry to hear of the issues you experienced and appreciate the feedback. I will make sure this is communicated to the relevant managers to action and improve this service.
Thanks
Louie (Customer Care Department)