They ruined the first door, then I left the new door behind!

Anglian Windows Reviews
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184Hess's review of Anglian Windows Reviews - anglianhome.co.uk

“They ruined the first door, then I left the new door...”

★☆☆☆☆

written by 184Hess on 03/09/2014

We'll nothing but problems from day 1. I only had the door done as I got an amazing price, after 2 hrs of haggling and arguing, and it was a very good price. Waited, forever 2 months or more for the door to arrive. On the arranged day of fitting , the fitters didn't turn up! Eventually after God knows how many phone calls, they finally came. 2 men right Jack the lads. First they began to put the side panel on the wrong side of the doorway.I had to tell them it was wrong, then they couldn't find the spindle for the lock.I then had to stand on a stool and hold BT cables out of the way as they fitted the trim!
A week later the paint began to peel off the window frame. I had the piece replaced. Then the paint started peeling off the door in places.A fitter came and botched up the paintwork. It just went on and on, until I finally got a new door.That took all day as they came without it!!!!
I would never ever recommend Anglian. So many people have had bad jobs done, especially in North London!!!

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Erboaby2014's Comment

Written on: 04/09/2014

Sounds like the north London branch are just as incompetent as the Birmingham branch!!

I agree the quality of the Anglian products is poor and the installation work is terrible. Anglian wouldn't even put a guarantee on the substandard installation and couldn't fix the dozens of faults. Anglian had 4 attempts over 2 years to get it right, but couldn't.

I have to replace at my cost and will be using a local company. The Anglian rubbish is going in the skip.

If you paid on your credit card, you can claim under section 75.

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