After service none existent phone calls ignored fobbed off

Anglian Windows Reviews
★★★☆☆
3.0
From 2030 reviews
53.0% of users recommend this

  • Value For Money

carianne's review of Anglian Windows Reviews - anglianhome.co.uk

“After service none existent phone calls ignored fobbed off”

★★☆☆☆

written by carianne on 09/07/2014

I like a lot of others chose Anglian windows because they are an old established company so I thought I would get good service

The product is good. Shame about the after service, It is none existent still waiting for the job to be finished off since march ( ordered in February) also the front door isn't closing as it should, it moves the whole casing. after several phone calls and letters to both Stockport and Norwich NOTHING!!! I cannot recommend the company and have already told people who have asked what i think.
I will give an update if I have anything to report (i.e satisfactory outcome)

write a review

Erboaby2014's Response to carianne's Review

Written on: 14/07/2014

Sorry to hear your issues - I am having serious issues with Anglian - they have supplied me with damaged and poorly fitted items and now are threatening to take me to court, because they have been unable to complete the job to the correct standards!!

Have you contacted trading standards ?

Reply to this comment

Erboaby2014's Response to carianne's Review

Written on: 12/08/2014

Did Anglian resolve the issues?

Reply to this comment

Anglianhelp's Response to carianne's Review

Written on: 11/08/2014

Hi,

My name is Louie, I work for Anglian. Sorry to hear you're having such issues. Can you email our customer services dept. (email address can be found on our site, under the contact us section) with your tel. address and postcode, referencing this review.

We will look to get this resolved for you.

Thanks

Louie (Customer Services Manager)

Reply to this comment
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!