Thermostat nightmare, & non exsistent customer service

“Thermostat nightmare, and non exsistent customer service”

Written on: 08/09/2011

This was my third hotpoint/creda double oven with solarplus grill in top oven. Top oven is fine and works like all my others. Bottom oven on fan has thermostat problems. One side of the oven cooks a victoria sandwich 3 minutes quicker than the other. ( I always place my tins side by side as I have done for the past 40 years). Hotpoint refuse to accept that this is a problem. They say that thermostats in their cooker have a tolerance of plus or minus 15 degreesC. Also dials are very difficult to set to exact temperature. All in all a totally inferior appliance to my previous cooker and would advise others not to buy.