worst customer service ever!

Click here if this is your business
The Appliance Zone
★★☆☆☆
1.6
22.0% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

Click here if this is your business

ffemt1974's review of The Appliance Zone

“worst customer service ever!”

★☆☆☆☆

written by ffemt1974 on 08/07/2013

I placed an order for a dryer part on a Thursday and paid extra to overnight it so to have it for the weekend when we do our laundry....family of 5. Did not receive the part on Friday as i paid for but was told in "chat session" that it would arrive Monday. I clearly stated i paid for overnight shipping so I would have it on Friday. They stated that Fedex would not pick it up until Friday and I would receive it on Monday. Well in my book that is 2 business days....Friday and Monday. I simply asked for a refund on overnight and to downgrade to their 2-3 business days which I am receiving. I was told NO. That is it bar none....sorry for your luck. We cant refund an order once its placed. I know I will NEVER order from this company EVER again. Family of 5 with 3 teenagers and no dryer! Thanks APPLIANCEZONE for your deushbag service.

  • Quality of service

  • Layout of shop

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0