Inconsistent & Misleading

I wanted to order an Ipad Air keyboard for my daughter urgently as hers had broken. I reserved one on there online websites and was told that I could collect it from Beckton in a few minutes. I received an email confirmation but when I went to the store I was told it was out of stock despite the fact that it had told me it was in stock on there website. They apologised and offered me a 20% discount on any item I bought right then and there. However the store was closing and I did not have enough time to choose a new item. They refused to reserve the item for me at a different currys store. I was very disappointed with them and I would definitely not recommend them to a friend.