Store closed

I received a parking ticket for my length of stay when the store closed and it was late at night. Being a regular customer at Curry's, I emailed and ask them to appeal this as the signage is poorly lit at night and the fact that the store was closed. I received a email back saying that they "couldn't help as the car park is owned by a private company" I found this to be a massive inconvenience as I expected help from Curry's as being a regular customer. There were other cars parked as well, and no signage was visible as i entered the car park. Word of warning be careful when parking at night and when the store is closed, I will not be shopping at this branch anymore and I am sickened by Curry's customer service.