Customer abuse

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Currys
★☆☆☆☆
1.4
10.0% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

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sarby's review of Currys

“Customer abuse”

★☆☆☆☆

written by sarby on 27/09/2014

The Guiseley, Leeds, branch has a nice line in customer abuse. I took a tablet back the day after I bought it because it didn't work properly. I thought a refund was appropriate. But the Manager disputed that it was not working. When I asked if I could challenge his decision he told me not to come back to his store.
I later found that the PC World Technical Support line is informative and helpful - what they told me went part way towards getting the tablet to work - unlike the the branch manager, who wasn't at all interested in being helpful.

  • Guiseley, Leeds

    Branch Visited

  • Tablet computer

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

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