Written on: 28/04/2013 by PaulMoreton (1 review written)
I purchased the 24/7 'Know How' package when I bought my PC two years ago. This package included free Norton security every year.
I spent hours on the telephone and at my local shop last year before I received a renewal code for Norton and it was just as bad this year.
The customer service line is useless as they do not understand the packages that have been sold and pass you from department to department. No one I spoke to had any interest in resolving the query that I had, so I cancelled the cover.
Do not waste your money on these packages.
As rated by real users
" Rude staff " Read More
" Cost of repair " Read More
" Incompetence, misinformation and impossible to contact " Read More
Written by manamanah88
" They Lie " Read More
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Written by jhan2