POOR AFTER SALES SERVICE

★☆☆☆☆
1.4 / 5
13.0% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

Guest's review of Currys

★☆☆☆☆

“POOR AFTER SALES SERVICE”

Written on: 19/08/2012

Purchased a washing machine on 7th July, the model came highly recommended by sales staff. Worked well at first but after less than 6 weeks developed a fault. Machine clearly not fit for purpose. Curry's staff not interested as it is over 28 days old, no chance of exchange or refund. Have to wait 2 weeks for Hoover engineer to call. Will not use Currys again. Unable to speak to manager when we called them.

  • eastbourne

    Branch Visited

  • Hoover washing machine approx £300

    Goods purchased & cost

  • Quality of service

  • Value For Money

Billydennison's Comment

Written on: 25/08/2012

Disgusting after sales service, purchased a laptop pc £400 and it developed a fault after three month,s currys refused to replace it and wanted to charge me £50 for a restore to factory setting! i am stuck with a faulty laptop, i WILL NEVER EVER SHOP AT CURRYS AGAIN they also take no noitce of the sales of goods act 1979, so beware you have been warned!

Reply to this comment
Report this review