Written on: 24/04/2014 by GloriaKerr (1 review written)
I ordered a load of BARF frozen chicken for my dog. It was OK, although it had half defrosted by the time it was delivered.
It also took them a whole week to deliver from the time of placing my order.
I ordered freeflow frozen minces, all of which had to go in the bin as they were defrosted completely on arrival.
I also ordered Medium sized bones, but these were all in a big 2 foot square cube! Frozen together originally, but again, pretty much defrosted by the time I got them.
Also the bones were NOT medium bones, they were 18" long knuckle bones!
The mixed chunk meats were also completely defrosted, again they went in the bin.
I wouldn't order unless you live VERY close to them.
Don't even bother if you're more than 20 miles away.
Also don't order the bones, they're not as described.
I'd say about £60 worth of my order (half) went straight in the bin.
The emails you get when you try communicating are completely ignorant, offensive rude and arrogant.
As rated by real users
" Very reliable company " Read More
" Dangerously Gone off food - Horrific customer service. " Read More
" Great food, great value " Read More
" New puppy on bakers " Read More
" Staffie and chum " Read More
Written by aph1602