Written on: 24/04/2014 by GloriaKerr (1 review written)
I ordered a load of BARF frozen chicken for my dog. It was OK, although it had half defrosted by the time it was delivered.
It also took them a whole week to deliver from the time of placing my order.
I ordered freeflow frozen minces, all of which had to go in the bin as they were defrosted completely on arrival.
I also ordered Medium sized bones, but these were all in a big 2 foot square cube! Frozen together originally, but again, pretty much defrosted by the time I got them.
Also the bones were NOT medium bones, they were 18" long knuckle bones!
The mixed chunk meats were also completely defrosted, again they went in the bin.
I wouldn't order unless you live VERY close to them.
Don't even bother if you're more than 20 miles away.
Also don't order the bones, they're not as described.
I'd say about £60 worth of my order (half) went straight in the bin.
The emails you get when you try communicating are completely ignorant, offensive rude and arrogant.
As rated by our community of reviewers
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