The Bridge Centre, Basingstoke Reviews

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★★☆☆☆
1.7 / 5
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The Bridge Centre, Basingstoke

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Latest Reviews

★☆☆☆☆

“Lack of intrerest, support and a waste of time.”

Written on: 31/05/2016 by Jayleen1948 (1 review written)

I have never know a service that has very little interest in helping and supporting people with mental health issues and which have suicidal intentions and wants to end their life. When you phone for support the answers you get from the crisis team is 'What do you want us to do, Dismiss what you say, read a book or going home and discuss it with your Doctor on the next appointment' so you are left days or weeks with no help and support from anyone. When l have been in A&E from a overdose hoping… Read Full Review

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★★★★☆

“Much Improved Bridge Centre/ Consultant”

Written on: 04/04/2016 by MarlonBain (1 review written)

For many years the Bridge Centre was of very little help to my bipolar/manic depressive daughter. It was a case of change to unsuitable medication and no more appointments under the consultant she had been seeing which resulted in two in-patient treatment for several weeks. At last, eighteen months, ago a new consultant took her on and what a difference. He has found suitable medications, sees her every few weeks, and we can call upon a Psychiatric nurse from the centre for advice if… Read Full Review

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★☆☆☆☆

“Total waste of time”

Written on: 17/02/2016 by Stokes291 (1 review written)

After waiting since May last year to get any assistance, it was recommended after many visits to the doctors and chasing via phone that I was `lucky` to be seen. I was handed 6 bits of paper to work through.... No parking, absolutely disgusting how someone with problems can be `boxed` into a hole and labelled without any proper help or treatment. The Parklands centre also was less than useless and surprise surprise the original (excuse) for a Dr who said he had diagnosed me had left.... after… Read Full Review

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★☆☆☆☆

“Left us alienated and demoralised”

Written on: 26/10/2015 by Ramsey125 (1 review written)

I don't know even where to begin with this review. The support and treatment for my partner from the bridge centre has been absolutely dire and left our whole family in crisis and still we are waiting for some help. My partner who has PTSD from horrific historical abuse was placed under the care of the crisis team at the beginning of April 2015. After 3 weeks he was transferred to the care of the bridge and assigned a care coordinator. We have only seen this person 4 times during these… Read Full Review

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★☆☆☆☆

“Spiteful, passive-aggressive desk-clerks.”

Written on: 08/11/2014 by DoctorsareNOTGods (1 review written)

After being promised by the Bridge center, a call to further my assessment, I waited in vain for two or three weeks. Eventually I phoned them and was promised, by the erstwhile 'Prudence', a return call... which never came. I waited a few days and called again and was again promised by Prudence, a return call... which never came. I began phoning every day and was told time and again, by Prudence, I should wait by the phone for a call... which never came. Eventually I gave up and frankly came… Read Full Review

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★☆☆☆☆

“the only place to go, but best avoided!”

Written on: 24/09/2014 by Morrisonco3 (1 review written)

It seems that the staff at Bridge Centre are more concerned in gathering statistics, dishing out medications to mask a patients problems, and writing the next chapter of their Psyciatric Care book than they are at actually helping, diagnosing and curing (for all intents and purposes) their patients. Rather than prescribe medicines to mask a patients problems, surely any Mental Care team should provide *physical* support for the patient on a needs-tested basis - for example, a person with… Read Full Review

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★☆☆☆☆

“What an awful place”

Written on: 01/08/2014 by meadowlark64 (1 review written)

This place has gone down hill, they moved the crisis team then after a year of spending all the money on doing it up, then decide it's not suitable so plow more money into making more room for staff to come back upto the Bridge centre from where they first came from . It seems they can make wasted funds available for staff to be accommodated , yet reduce services and cut staff hours to a minimum so they cannot give the duty of care to their patients . When they make their decisions they don't… Read Full Review

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★★★★★

“Supportive and very helpful team.”

Written on: 27/06/2014 by karlito1 (1 review written)

After being referred, by my GP, to the Bridge Centre I was offered an appointment for assessment very quickly. The whole team were very helpful and supportive. I feel I was listened to and offered a variety of different options meds wise. I have to say I feel 100% better than I did a few months ago! I think they are doing a fabulous job under very difficult circumstances… Read Full Review

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★☆☆☆☆

“felt let down”

Written on: 20/04/2014 by Rossce364 (1 review written)

when someone is feeling suicidal, and has been told they will get a phone call everyday to keep in touch, and doesn't, it doesn't give them much confidence. lack of communication between the team and also other health services, having to repeat information that is not easily said in the first place, to many people, and not having just a select few but talking to 7 different people. none of them knowing the information i have told the person before them. not taking my needs into account, not… Read Full Review

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★★☆☆☆

“Poor service and intimidation”

Written on: 17/07/2013 by zeyphod (1 review written)

Possibly I didn't receive a typical service, I couldn't tell whether my CPN actually wanted me to get better as there was a lot of talk of excessive medication despite it's bad effect on me. Due to intimidation from the psychiatrist at the time my nerves were shattered and at this time the CPN told me there was no alternative but to see this particular individual. I now have a very nice nurse, a wonderful psychologist and am about to leave the service. The difference was staggering. Please… Read Full Review

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★☆☆☆☆

“Data, not people.”

Written on: 10/09/2012

some issues are not mental issues. some are emotional. altho emotional issues might exacerbate mental or physiological issues (physiological issues are physical symptoms, caused by mental or emotional issues)


During 2 years and a few stints, the 3 phrases they didn't tell me which would have helped me more than anything they did, are "adrenaline, fight-flight, panic attacks".

My experience and impression of them.

They came across as more interested in writing the next chapter of their book.
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