written by Wiltcher on 09/12/2015
I have a Smeg dishwasher, model D16012-1 which is now 1 year old.
Despite being instructed not to rinse the dishes etc before putting them in the machine, I find that there is a residue on the back of the dishes where the drying process has baked on food residue.
I also 'lost' the cap to the rinse-aid department. It would appear that Smeg won't supply the cap alone, but insist that you purchase the complete tablet and rinse-aid component at a cost of just under £70 which, if one was to change the unit, then needs an expert to fit it.
Richardhardwick1953's Response to Wiltcher's Review
Written on: 16/04/2018
We purchased a Smeg dishwasher in January 2017 but not working until March due to fault in manufacturing. Took 3 visits to fix and complaint to Smeg was just ignored and they would not extend warranty for further 2 months for time it was not working. Very disappointed by Smeg’s attitude