Written on: 11/11/2013
Had to pay £120 for an engineer's visit when it stopped heating the water after 2 months. Told that we weren't salting our water softener properly and that it required descaling for a further cost of £280. Previous Omniwash machine had, however, lasted 5 years with same weekly salting routine. Staff were sensitive and rude.
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Written by applydapply
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