What is the point of a warranty

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  • Durability

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Guest's review of Omniwash SEI 2P/s

★☆☆☆☆

“What is the point of a warranty ”

Written on: 23/09/2013

Called omniwash on several occasions to repair which was under warranty. £180 for an engineer. What a rip off but fine, not that I have a choice. Paid them twice to come out and today called them again and told them the pump was knackered. Told me their not going to send an engineer out because previously I haven't been keeping the machine in a good condition and was a breach of contract. I told them it was still under a year old and within warranty. Their reply..... Tough *Bleep*.

What on earth condition do you expect me to keep the dishwasher condition in..... Still wrapped up and unused. Its a catering item it will get used.

  • 6 - 12 months

    Owned Product For:

  • Pass through Dishwasher

    Special Features

  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

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Chinatown.glasgowltd's Comment

Written on: 23/10/2013

Additional, i would like to appologise to omniwash who have just called saying i have put up an unfair and unfactual report. i apologize to all readers how have read this and have misunderstood the contents of the post as i admit i was not 100% accurate with as it was my first review and i did do it under the conditions i was very angry having spoken just after with omniwash customer service. in many ways omniwash did satisfy my needs and that my frustration came when it broke down in a very busy day and wasnt able to rectify the problem.
i appologise to all readers and omniwash who might have been given trouble from this review and all i can say is omniwash is a good product given it is my second machine. all i can say is, i'm just baffled as to why my old machine lasted 5 years and and this one is lasting less than 1, im just baffled since its still the same person and the same conditions im using it in .

anyways, to reiterate i appologise for my misleading post from before and if i could remove it i would. but this website doesnt have an option to do that.
i will send an email to the website to have this removed.
in the mean time thank you to all readers for reading this and hopefully if should clarify the misunderstanding to all those wishing to by products from omniwash.

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