applaing customer service - rude & arrogant

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★★★☆☆
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From 7 reviews
43% of users recommend this
Click here if this is your business
  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

Guest's review of Omniwash SEI 2P/s

★☆☆☆☆

“applaing customer service - rude and arrogant”

Written on: 15/08/2013

beware if you buy from this company - the customer service is truly shocking. The Managing Director is very rude and arrogant. if something goes wrong with your machine they offer you an engineers visit for £180!!!! if you use your own engineer they will not help or support you

be warned

  • More than 1 year

    Owned Product For:

  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

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Claremont1's Comment

Written on: 12/09/2013

I totally agree we need to find more people to owst this evil company

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Omniwash's Comment

Written on: 15/09/2013

Hi No idea who you are or why you think we are evil!! however if you would like to send us details we would be more than happy to look into it for you.

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Omniwash's Comment

Written on: 15/09/2013

If you require an engineer and the machine is out of warranty then all manufacturers will make a charge for an engineer to attend. The price will depend on what is wrong. Sadly in todays economic world where products are sold at highly competitive prices with little margin free repairs and labour are no longer an option once a machine is out of warranty> That does not make us arrogant. With regards to help your own engineer(s) we are more than happy to if they are a recognised commercial catering engineer.

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