hopeless instructions

Click here if this is your business
★★☆☆☆
1.6 / 5
17% of users recommend this
Click here if this is your business
  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

Guest's review of Kenwood KDW12ST3A

★★★☆☆

“hopeless instructions”

Written on: 12/05/2013

My dishwasher arrived looking lovely. Then I discovered I could not fit my plates into the racks. I perused the manual, but couldn't find aything relevant that jumped out at me. I decided that as it did look so good I would go out and buy some smaller plates. They didn't fit either.
Finally I realised that the adjustments could be made to the top runner. Why didn't the makers have it set to fit normal plates in the first place? The washing cycles are many and long, but none are named or numbered, thus whomsoever wrote the manual should be given a short course in instructional writing, then the user would not need to be quite so creative.

  • Under a month

    Owned Product For:

  • Ease of Use

  • Style

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Map01's Comment

Written on: 28/11/2013

Hi could you tell us how you adjusted the top runner as we have the same problem but can't see how it could be adjusted

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review