written by Sherwood368 on 29/04/2015
Did no one test this design before they manufactured it? The upper rack is so configured that glasses cannot stand upright for washing. So also with cups. They cannot stand upright along the sides of the upper rack, as a previous excellent John Lewis model we owned allowed. The problem is a combination of the curved base of the upper rack along with an "improved" sliding side shelf at the top which pushes glasses and cups to fall over. Utterly unnecessary to do this and has made loading the dishwasher an ongoing frustration. Thanks for the improvements, John Lewis.