Written on: 12/06/2013 by KingKongsumer (1 review written)
On the face of it this dishwasher did everything I require, rapid wash, eco wash, normal and intensive programs, with a delay timer and 2 year guarantee.
I think the best review is to tell you what I told their customer services but for those who cant be bothered to read, I rinse items under the tap, rinse in the machine and still put 10% of the items back after a wash taking 2 hours.
Copy of CS letter. They have not replied:
"I bought this model and rue the day. Just to let you know that having given this nearly a month to allow me to optimise my loading skills etc etc. I hate it with a vengeance. I bought the 12 place setting model, as I have always had a 12 place setting models before, having heard heard that 14 place setting machines do not give enough space for proper washing.
The loading space on the top basket is abysmal, indents into the loading area seem to force everything into each other and consequently I only manage to get about 80% of what I got into my last model 12 setting model into the basket. The bottom basket is pretty much the same as my last dishwasher so loads the same. However it doesnt wash the same. I have had 4 dishwashers in my life and even 30 years ago dishwashers washed better than this. The rapid wash, which was all I used in my last 10 year old machine (a MFI purchase which used less electricity on its rapid setting) is no better than a rinse, even when you have used the rinse setting to loosen already. The economy setting despite taking ages, still underperforms compared to the last machines rapid setting. In fact I would say compared to any machine mine, friends, familys models that I have used it is useless. I was loading the dishwasher last night and suddenly woke up to the fact that I had run a bowl of clean water and was putting everything through that and removing stubborn bits with a brush BEFORE putting it in because my husband has done nothing but complain about how much goes round a second or third time.
In summary, if this was the first dishwasher I had ever bought, it would have been the last.
Products rarely upset me enough to write to the manufacturer but you really ought to know what customers think as it wont be long before people start posting reviews like this on web sites. Stop making it."