Direct Line Insurance

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Results for Direct Line Insurance

Last Reviews Approved

  • Guest 13th Nov 2009

    Reviewer rating: 4 stars


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    After taking out third party fire and theft cover with direct line on my small car i payed in full and this as th cheapest quote i have ever had. After 9 months of this policy I brought a new car and decided to upgrade the cover to comprehensive for the last three months of my policy. The administra ...

  • Guest 9th Nov 2009

    Reviewer rating: 1 stars


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    Had been with Direct Line for number of years for Annual Travel insurance. I tried to claim for my share of a family vacation which I had to cancel due to illness. The situation was straightforward - i had a note from my doctor that i couldn't travel - but they refused to honor the claim. The p ...

  • Guest 9th Nov 2009

    Reviewer rating: 1 stars


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    I will never never ever use direct line again. I should have learnt from my experience several years ago when in an accident ( and my cousin warned me a few months ago in Regards to his claim, he will never use them again) and I was the innocent party, because it was not clear cut they did not wa ...

  • Guest 3rd Nov 2009

    Reviewer rating: 3 stars


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    I have to say I have claimed a couple of times from Direct Line and had no problems, although last time their repairers took a..g..e..s. Mind you most companies probably use similar repairers. But when you get a renewal quote they load it heavily. Phone them up, ask for customer retention if the ...

  • Guest 29th Oct 2009

    Reviewer rating: 5 stars


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    I have had to make multiple claims on my policy for my dog.
    SHe has had two major operations.

    Everything was dealt with over the phone and the claims settled promptly.

    The only isue is that my vet ONLY takes direct payment from ONE insurer (seeminly on the basis of FSA regulation which is rubbish) ...