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| Product | Category | No. of reviews | Average Rating |
|---|---|---|---|
| Direct Line Business Insurance | Business Insurance | 0 | -  Write your review |
| Direct Line Car Insurance | Student Car Insurance | 92 | 3.2  Write your review |
| Direct Line Home Insurance | Home Insurance | 9 | 2.4 Write your review |
| Direct Line Pet Insurance | Pet Insurance | 9 | 3.8 Write your review |
| Direct Line Caravan Insurance | Caravan Insurance | 0 | - Write your review |
| Direct Line Travel Insurance | Travel Insurance | 1 | 10.0 Write your review |
| Premier Line Direct Business Insurance | Business Insurance | 0 | - Write your review |
| Direct Line Breakdown Cover | Breakdown Cover | 10 | 4.6 Write your review |
| Direct Line Life Insurance | Life Insurance | 1 | 0.0 Write your review |
| Quote Line Direct Car Insurance | Student Car Insurance | 3 | 8.7 Write your review |
| Quote Line Direct Travel Insurance | Travel Insurance | 0 | - Write your review |
Review by
TIPZY7
on 4th Oct 2008
User Rating : 0
Respect :
0
Item: Direct Line Car Insurance
Direct Line Car Insurance customer service was very bad. I took a policy out with them online and then couple of days later i got pulled over by police, they explained that to me the vehicle wasn't insured and I told them I was, after I spoke to them I realised that i've got a confirmation email and showed them. They let me off (I was so glad they didn't take my car away) but with a producer, which was okay since iv got insurance. The next day I called directline and told them what had happen, ...
TIPZY7's full review | 132 words
Review by
craigm0211
on 13th Sep 2008
User Rating : 0
Respect :
0
Item: Direct Line Car Insurance
I'm disappointed with Direct Line. They claim to be the cheapest in the UK. In my case they were not! They increased my insurance premiums because they've been unable to resolve my claim before my insurance renewal - they've only had about 8 months, yet the other party has admitted liability and I've even had confirmation from Direct Line in a letter confirming the other party has accepted liability. This was back in May 2008 - Accident was in February 2008. As of September 2008 I just keep ...
craigm0211's full review | 379 words
Review by
tinythecat
on 6th Sep 2008
User Rating : 1
Respect :
0
Item: Direct Line Car Insurance
Made a claim on my Direct Line car insurance and got sent to enterprise car rentals for hire car, they instructed me that if I signed the excess waiver the money would be able to be claimed back from the third party. Had to write to Direct Line 4 times before I got any kind of reply and only after threatening to take the case to the ombudsman! Total waste of time 7, yes 7, months to refund less than ...
tinythecat's full review | 106 words
Review by
JustJenny1975
on 3rd Sep 2008
User Rating : 3
Respect :
0
Item: Direct Line Car Insurance
I would definitely advise people to avoid direct line car insurance. It was a nightmare for me from beginning to end. When I signed up with them first they took payment and then couldn't find my insurance details when i contacted them, it took 30 minutes before the supervisor found them on the system (under a misspelt name I think). Then I moved house, this was a nightmare for them apparently and even ended up putting my premium up in the middle of the year by £150, even though I had ...
JustJenny1975's full review | 106 words
Review by
Keithstirton
on 17th Aug 2008
User Rating : 0
Respect :
0
Item: Direct Line Car Insurance
I had damage to a 4x4, front wing and the side of the bumper. The original repairer I had an estimate from went bust, 4 months later Direct line were putting pressure on for me to get another repairer organized, I said the vehicle was being used for towing a horse box as it was the riding season for my kids, They gave me a week or they would withdraw the claim (I couldn't see a time limit in my policy and told them like wise). Another estimate was arranged and I faxed it 14 times to the number ...
Keithstirton's full review | 188 words
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