good programming but bad customer service

“good programming but bad customer service”

Written on: 24/06/2012 by gloriah2012 (1 review written)

I have had comcast service for almost three weeks. While the programming selection is great, customer service has been a nightmare to deal with. It all started with a botched install job (subcontractor).

In order to get the issues fixed, i have had to have 4 different people to come to my house and obviously that means four different days that i had to wait around. With a wedding coming up that was not the best use of my time and energy.

Called to complain to customer service, and they just simply said that since it is a subcontractor, they cant do much.