Useless online

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Guest's review of Selfridges

★☆☆☆☆

“Useless online”

Written on: 25/02/2014

Tried to pay for online order using Gift cards - none of the cards were accepted. I called and was told that there was a problem and they were aware but to keep entering the card numbers and pins and it will not be charged. I did this and then nothing happened. I then called again and was told that you can use 5 gift cards at a time, this is not true, I have just checked the terms & conditions. I have now been told that I need to giver details of all the gift cards so they can change it to an e-voucher. I am still on the phone as I write this, I have been on the phone for 28 minutes to buy a pair of shoes. I know last time I ordered for an I-pad for next day delivery it never turned up on time. I only shop with these jokers because I get gift vouchers from work.

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