Terrible customer service

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Poundstretcher
★★☆☆☆
1.6
19.0% of users recommend this
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cyFinn121's review of Poundstretcher

“Terrible customer service”

★☆☆☆☆

written by cyFinn121 on 03/04/2014

Terrible customer service – wrong item dispatched, without VAT invoice. Being promised to receive exchange which did not happen, being constantly put on hold on the info line. Called head office to make complain about customer service, said I do not want to talk to customer service as I am trying to make complain about theirs work before I had a chance to finish I was put forward to customer service.... Worst shopping experience ever. Do not try to deal with those people.

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