written by Tcole on 22/12/2011
I can only concur with the previous reviews
Fortnum's service is appalling. I ordered back in November in order to specify delivery on the 20 th. needless to say no delivery, no response when emailing customer service and when you call you are held in a queue for a long period and then cut-off.
Clearly Fortnum's should not be offering on-line shopping
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