online shopping made difficult - don't use

Click here if this is your business
★★☆☆☆
1.7 / 5
18% of users recommend this
Click here if this is your business
  • Quality of service

  • Layout of shop

  • Value For Money

160Randall's review of BHS

★☆☆☆☆

“online shopping made difficult - don't use”

Written on: 03/07/2014 by 160Randall (1 review written)

When I wanted to return a click and collect item, I was unable to log in with the same details.

Tried to call them - no response

Tied to email them, but instead got a over complicated online form, which when I pressed send disappeared into the ether with no indication what had happened - it just dumped me back into FAQs

Still no response.

Took it back to the shop - more time and £1.50 parking.

Don't use - they seem to think that customers are there for their convenience

  • On-click, click and collect

    Branch Visited

  • Quality of service

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