This is the worst company ever

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★★☆☆☆
1.7 / 5
17% of users recommend this
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  • Quality of service

  • Layout of shop

  • Value For Money

Kendall11's review of BHS

★☆☆☆☆

“This is the worst company ever”

Written on: 26/03/2014 by Kendall11 (1 review written)

Iplaced an order, paid extra for delivery on a certain day, nothing arrived, and nothing from BHS as to why they did not deliver the items. 2 days later I phoned Customer (don't)Care. They cut me off 3 times. 4th time I was on the phone for 25 minutes on an 0844 number trying to resolve issue.

My advice, do not place an order for delivery from BHS.

  • BHS online

    Branch Visited

  • Duvet covers, tea towels, cups and saucers

    Goods purchased & cost

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Shellycomments's Comment

Written on: 30/03/2014

BHS used to be good.I actually worked there about 20 year ago and customer service was a priority.they have really dropped the ball over the last couple of years.With higher price tags than m&s for comparable items.Ladies wear is old fashioned and menswear garbage. it is no wonder they have regular "up to 30%" off events,as no one in their right mind would pay full price for this stuff.Buck up you ideas BHS.

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