Private treatment is horrific, uncaring & a total rip off

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CamrenMeier's review of Downend Dental Practice, Bristol

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“Private treatment is horrific, uncaring and a total...”

Written on: 21/10/2016 by CamrenMeier (1 review written)

I went to Downend Dental Practice for private treatment as I needed implants and unfortunately my NHS dentist (who is very thorough), does not carry out implant treatment.
After my initial check up and scans, the private dentist advised me that as well as needing implants, I also needed further remedial work - six fillings costing just under £1,000 on top of the implant charges!! I was extremely confused and upset as I had only just been to my own dentist who had not detected all this dental work. The cost of the work totalled over £5,600! I was terribly upset but decided to go ahead with all the work as I wanted to trust my new dentist and get the job over and done with all under "one roof". So I took out a payment plan to cover the costs.

Whist carrying out dental work my private dentist came across a problem with one of my teeth which required temporary packing and a temporary filling for which he charged me a further £500. Three months later I returned and he carried out more root canal treatment on that same tooth and put a permanent filling in for which I was charged another £220. Since then I have received letters asking me to pay my debt of £1,027 which was totally incorrect. The dental practice have finally admitted they have made a mistake by charging me double what I owe for the extra treatment carried out. However, they are still charging me for an extra filling I never even had!!! The dentist refuses to speak with me so I have no option than to go and seek legal proceedings. The whole experience has been a terrible nightmare and very upsetting. I urge prospective patients to look elsewhere as this practice is extremely unprofessional, uncaring and total rip off merchants.

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