Dental Departures Reviews - www.dentaldepartures.com

★★★★☆
4.5 / 5
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90% of users recommend this
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★★★★★

“great value great sevice”

Written on: 31/12/2015 by Kieraf237 (1 review written)

from driver to the doctors and specialist staff were friendly helpful an made my stay in bangkok a great time and always made me feel at ease… Read Full Review

By Dental_Departures_Customer_Care

Written on: 04/02/2016

Great to hear! Thank you for this kind review - we hope to serve you again in the future!

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★★★★★

“Easy, cost and time efficient”

Written on: 29/12/2015 by sgilbart (1 review written)

I appreciate the assistance of Dental Departures as choosing a dentist outside of your home country is overwhelming (and scary). Communication with Dental Departures was timely and easy. Plus I booked during a special and will be receiving a discount on my dental treatment cost! I chose Sani Dental in Los Algodones Mexico after reading good reviews and was happy with the service they provided as well. I would recommend Dental Departures to friends… Read Full Review

By Dental_Departures_Customer_Care

Written on: 04/02/2016

This is so nice to see! Yes it can be overwhelming (and scary)! We want our clients to be fully informed when making their dental choices. Please share with your friends and you should sign up for the Rewards Program! You can find it on the first page of our website.

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★★★★★

“Fast and efficient”

Written on: 29/12/2015 by Hollandzj120 (1 review written)

Simple and easy to use web site and kepted me well informed would have no trouble telling family and friends if going overseas to look up this site… Read Full Review

By Dental_Departures_Customer_Care

Written on: 04/02/2016

Great review! Thank you so much! We also have a new Rewards Program that could save you money and watch for the promotions that come out 1-2 times a month. There is a fun SuperBowl promotion going on - our teams get really creative!

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★☆☆☆☆

“They support Perfect Smile Dental in Tijuana”

Written on: 28/12/2015 by pobox581 (1 review written)

I had horrible dental work at one of the member dentists in Tijuana 2 years ago. Many other people also experienced bad dental work- many were compensated by the owners of Perfect Smile- I was not one of them. I had to have the work done in Perfect Smiles- name has changed 3 times in last 2 years from White Smile- removed in the US by a dental surgeon. I have more extensive information- concerning what they did - including their promise to repay me for the work that went bad. Please get in… Read Full Review

By Dental_Departures_Customer_Care

Written on: 12/02/2016

Thank you for your review of this clinic. To give you an update, since you wrote this we have been looking into this clinic. Did you go through Dental Departures to make this apppointment? If so, please contact us directely and we can help. Your review, good or bad is valuable to us, so again- thank you!

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Pobox581's reply to Dental_Departures_Customer_Care's Comment

Written on: 12/02/2016

How did the title to my piece on this horrible dentist (same owner- note this nothing has changed) they support Perfect Smile ?? Please change it to beware- this dentist Perfect smile has a shady past!!!

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★☆☆☆☆

“Not professional ”

Written on: 25/12/2015 by Upsetandticked (1 review written)

Not sure how Dental Departures horned into booking our appointments, but it was a BAD job. My appointment did NOT exist on their appointment list, but they were professional, and squeezed me. You have given this dentist a lot of grief with your bookings!! We had NO use of you seeking out accommodations or flights as we did this our selves… Read Full Review

By Dental_Departures_Customer_Care

Written on: 04/02/2016

Thank you for bringing this to our attention. Our company was created to connect people with quality dentists at an affordable price. You may have found us when looking for a clinic online? Thank you for taking the time to give us a review.

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★☆☆☆☆

“Gave me wrong time”

Written on: 23/12/2015 by KieranHartley65 (1 review written)

Told me My appointment was for 9 am I got up very early, and drove 125 miles, and when I got there they said my appointment was at 10 am Not a good deal… Read Full Review

By Dental_Departures_Customer_Care

Written on: 04/02/2016

Thank you for brining this to our attention. We hope the services provided meet your needs and you found the value in the prices. Looking forward to serviing you in the future if you would give us another opportunity.

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★★★★☆

“Very Good ”

Written on: 22/12/2015 by Buckdog1 (1 review written)

I am very concerned with Universal Precautions. I did not see any staff member caring for me wash their hands. Gloves were changed regularly but as we all know any bacteria on our hands can be transferred to the glove while being put on. In saying that, I have not ever contracted an infection from my treatment at this dentist office. I do take 2000 mg of Amoxicillin prior to treatment as I have artificial knees and shoulder which goes far in protecting me during treatment. I have had to… Read Full Review

By Dental_Departures_Customer_Care

Written on: 04/02/2016

So glad you had a successful appointment! We hope Dental Departures can offer you some more savings by signing up for the new Rewards Program. You can find it on our website on the first page - Share it with your friends too! Thank you for taking the time for this review!

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★★★★★

“getting our son in a dentist's chair”

Written on: 18/12/2015 by KaseyMunoz103 (1 review written)

our 34 year old son is absolutely terrified of all dental procedures. our 1st visit to another dental practice resulted in my son running out of practice when he found out their was no sedation offered. I was thankful to find another dental practice to help us. a little confusion initially over sedation because of broker, not this dental office. dental office manager was so patient with my son. it took a lot of coaxing from all of us to get him in office. the practice was able to have a… Read Full Review

By Dental_Departures_Customer_Care

Written on: 04/02/2016

So very thankful for this review! It must be a comfort to know you have a place that your son can go in the future to get quality care at an affordable price! We have promotions that may be of use to you in future appointments as well!

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★★★★★

“Good outcome at all.”

Written on: 18/12/2015 by Anastasia374 (1 review written)

Well I really liked the attention. I was on need of pulling off a tooth. I was just falling down...I google for dentist in Mexicali and the Dental Departures box came out...The person asked me How may help you...I explained him my need...he asked me for my phone number to contact me later..he did like at 12 pm..He had already a possible appointment for me..I accepted because it was convenient for me. I attended the appointment. They attended me on time. and with a good outcome...I say thank you… Read Full Review

By Dental_Departures_Customer_Care

Written on: 04/02/2016

Great news! Some book appointments months out but its nice to see we can serve the one who need urgent care too! Looking forward to talking to you again in the future!

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★★★★☆

“Dental Departures was honorable.”

Written on: 17/12/2015 by Davis285 (1 review written)

I booked twice with Dental Departures, unfortunately had problems arise both times. On both problems the a supervising manager, helped me to her fullest extent. I would say that Dental Departures is a good and decent company, but I have serious doubt about their recommended dentist PVSmile in Puerto Vallarta, Mexico, I would not wish my experience from PVSmile on anybody: for more details see my separate review for PVSmile (just search PVSmile on the Review Centre homepage).
Dental Departures… Read Full Review

By Dental_Departures_Customer_Care

Written on: 04/02/2016

Thank you for your review. We want to do what is right for our valuable clients! We help our clients from beginning to months after to be sure they know we value them.

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★★★★★

“Completely satisfied.my overall experience was great.I...”

Written on: 17/12/2015 by 498McCann (1 review written)

Completely satisfied.my overall experience was great.I have nothing but good things to say.From the pick up time to the dental services to the drop off.Great services… Read Full Review

By Dental_Departures_Customer_Care

Written on: 04/02/2016

Excellent! Dental Departures team looks forward to hearing from you again soon! We have great promotions going to help you save even more money!

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★★★★☆

“I'm Happy with work performed”

Written on: 17/12/2015

I would highly recommend The Sani Dental Office Platium. The only drawback is that your office staff should inform the waiting patients as to delays in their appointment if applicable...whether it be waiting for X-rays, tests from the other office or other patients already in the surgery suite which will be used next. Patients want an idea as to when it will be their time to go into the surgery suite, so the patient can mentally prepare themselves. The office was clean and comfortable and the… Read Full Review

By Dental_Departures_Customer_Care

Written on: 04/02/2016

Thank you for the kind words for Sani Platinum. Our Dental Departure team loves to hear success stories. We have recently launched our Rewards Program that can save you and your friends money when returning! Go to our home page and you will see it. Looking forward to connecting with you soon!

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★★★★★

“Fast response great customer service”

Written on: 15/12/2015 by Johnsonxh340 (1 review written)

I inquired about services and receive an appointment very quickly, and also was given great quotes. They worked with my schedule and were very helpful! I had to change appointments several times and they were very patient and understanding. I liked that they answered all of my questions and gave me options… Read Full Review

By Dental_Departures_Customer_Care

Written on: 04/02/2016

Thank you for this great review! Yes it happens people need to change appointments and we do our very best to accomodate you! Hope to see you again and you take advantage of our promotions!

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★★★★★

“So happy I found Dental Departures!”

Written on: 12/12/2015 by Newmon (1 review written)

Very pleased by the professionalism and follow up. Communication was back and forth between me and Dental Departures, but always courteous and patient with my requirements. A great job -- will come back again. Only one small suggestion: Not realizing the time change between US PST and Mexico time, I was an hour late for my appointment (thinking I was actually early) and hated to show up that way. Because it's right on the border of California Arizona and Mexico, this can be a little… Read Full Review

By Dental_Departures_Customer_Care

Written on: 15/12/2015

Hello,
Thanks so much for your kind words and great review of our services at Dental Departures. We are sorry that there was some confusion over the time difference and that you were late for your appointment. I'm sure the dentist would not have minded giving you a quote prior to your departure if asked and they should have it in their records if needed :)

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★★★★★

“Promptness; knowledgeable staff who spoke English so I...”

Written on: 12/12/2015

Promptness; knowledgeable staff who spoke English so I understood what was needed… Read Full Review

By Dental_Departures_Customer_Care

Written on: 15/12/2015

Hello,
Thanks for your review! We do find a lot of people that are relieved to speak with English speaking customer care agents so we are pleased to have been able to help you with that. Please do contact us again in the future.

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★★★★★

“Excellent online service”

Written on: 12/12/2015 by hellykelly (1 review written)

I have used this website on several occasions over the last two months while travelling across Mexico as I have had problems with my teeth. It is very convenient to be able to find English speaking dentists online and to view the costs of the their services and then make an appointment online without having to contact anyone by phone or speak any Spanish. The service has been 100% perfect each time and I cannot fault it. Dentists usually contact me beforehand and I am sent detailed directions… Read Full Review

By Dental_Departures_Customer_Care

Written on: 15/12/2015

Hello,
Thanks so much for your 5 star review and for continuing to use Dental Departures to help you organize your dental care in Mexico. We are pleased to hear that you found our website helpful in checking out pricing and being able to schedule your appointment online. Please do recommend our services to your family and friends so that we can help them too

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★★★★☆

“Wait Times”

Written on: 07/12/2015 by Akirai322 (1 review written)

Completed medical forms on-line. In person at clinic felt like I just came off the street, had to fill forms again, then wait 1:5 hrs for 1st app. So went the rest of the day------- Staff very courteous… Read Full Review

By Dental_Departures_Customer_Care

Written on: 15/12/2015

Hello,
Thank you for your review! I'm sorry you had to complete those forms twice and wait so long for your appointment. We are pleased to hear that the staff were courteous though :)

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★★★★★

“Very helpful service”

Written on: 01/12/2015 by MaxCCT (1 review written)

The clinic I initially tried to book with had no capacity, and I almost immediately got a call from a woman in Chicago who informed me of this and helped me find an appointment elsewhere. This meant I was able to obtain a same-day appointment at a very good clinic with next to no effort. The woman I spoke with was very friendly and helpful… Read Full Review

By Dental_Departures_Customer_Care

Written on: 15/12/2015

Hello,
Thanks for your great review. We are very happy to have been able to help you with your same day appointment. Please do recommend our service to others so we can help them too :)

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★★★★★

“Exelent ”

Written on: 30/11/2015 by Boyd225 (1 review written)

It is an excellent cite..... Very helpful. I researched many sites but the resources in this site was very helpful. Thank you… Read Full Review

By Dental_Departures_Customer_Care

Written on: 15/12/2015

Hello,
Thanks so much for letting us know that our website was very helpful to you in finding the right Dental Clinic for your needs. Please do contact us again in the future :)

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★★★★★

“clear easy useful”

Written on: 29/11/2015 by Mills133 (1 review written)

This is a very good idea to found my way before to choose my dentist destination. Go ahead!… Read Full Review

By Dental_Departures_Customer_Care

Written on: 15/12/2015

Hello,
Thank you for your great review! It is a great way of finding the right dentist for you prior to taking your trip. Thanks for choosing Dental Departures to help you through the process :)

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