Dental Departures Reviews - www.dentaldepartures.com

★★★★☆
4.5 / 5
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89.9% of users recommend this
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★★★★★

“Great place to have your dental work done”

Written on: 15/04/2015 by Newtonue146 (1 review written)

We were treated with utmost courtesy and respect by everyone at Castle Dental. The dentist kept me informed of the type of crowns available and of the procedure every step of the way. When it was determined my husband needed 2 root canals prior to having the crown work done, we were escorted to the specialist's office for that work and escorted back again to Castle Dental. Prices of each procedure was discussed prior to work being done and we made total payment to Castle Dental. The amount of… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 22/04/2015

Thank you for taking the time to tell us about the great experience that you had with Castle Dental. We are always very pleased to hear that you were cared for in a professional and prompt manner. We look forward to hearing from you again for your future dental care.

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★★★★☆

“Satisfactory, friendly, service however not very prompt.”

Written on: 14/04/2015 by Jarvislf1955 (1 review written)

Satisfactory, friendly, service however not very prompt… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 22/04/2015

Thank you for your review! We are pleased to hear that you found the staff at the clinic friendly but we are sorry to hear that they were not so prompt.
We look forward to hearing from you again in the future.

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★★★★★

“muy bueno”

Written on: 12/04/2015 by ZaneSaunders83 (1 review written)

me gusto mucho el trato del personal que trabaja aca , le muestran a uno confianza y sobre todo quietud, los doctores y personal de recepcion reciben a uno como si estuviera en casa , realmente lo hacen sentir muy importante, asi que al momento de pagar ni se siente… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 23/04/2015

Muchas gracias por su reseña. Estamos encantados del trato que le brindaron en la clínica. Sienta la confianza de ponerse en contacto nosotros otra vez para si siguiente visita.

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★★★★★

“On my own I was unable to locate a Nuevo Progresso...”

Written on: 10/04/2015 by McDonaldrw360 (1 review written)

On my own I was unable to locate a Nuevo Progresso dentist for my 11 year old Grandson who was coming to visit from Georgia USA for extensive work including extractions, fillings and root canals. When I contacted Dental Departures, she found a great dentist and set up the appointments for all four of us including the Grandson. Dentist was great. We really appreciate the extra effort that was made to find the right dentist for all our needs. Would recommend Dental Departures… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 14/04/2015

Thank you for taking the time to write such a great review and thank you for choosing us at Dental Departures to help you to organize dental care for yourself and your family. It has been our pleasure helping all of you and we would love you to recommend us to others :)

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★★★★★

“The service and the attention was exellent”

Written on: 10/04/2015 by NatalyCormier (1 review written)

The personal service was just exellent, it really was a more human treatment… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 14/04/2015

Thank you so much for your review and your kind words!
We are very happy to hear that we provided excellent customer care and we are very pleased to have been able to help you. Please do recommend us to others so that we can assist them too.

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★★★★★

“excellent”

Written on: 08/04/2015 by ph38mh78 (1 review written)

Excellent and thanks for rferring us to the Q. Englist super… Read Full Review

Dental_Departures_Customer_Care's Response to ph38mh78's Review

Written on: 14/04/2015

Thank you for your 5 star review! It was our pleasure helping you with recommendations and we look forward to hearing from you again in the future :)

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★★★★☆

“Dental Departures was helpful in pointing us to a...”

Written on: 26/03/2015 by tlAllen451 (1 review written)

Dental Departures was helpful in pointing us to a dentist to meet our specific needs… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 02/04/2015

Thank you for your review and for letting us know that we were able to help you to find the right clinic for your needs. It has been our pleasure assisting you and we look forward to hearing from you again in the future.

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★★★★★

“Excellent Service!”

Written on: 24/03/2015

I found Dental Departures on the internet after visiting with friends who went to Thailand for dental work and saved thousands of dollars. Before learning more about it, I had not considered having my necessary dental work done outside of the U.S. After reading many reviews and speaking with a Dental Departures representative, I felt confident about making an appointment to have work done at a well-reviewed clinic in a small (and comparatively safe) border town in Mexico, frequently visited by… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 24/03/2015

Thank you for your review and for telling us how your experience was with our customer care agents at Dental Departures. We are happy to have been able to help you with your questions and to find you a great clinic as well as schedule your appointment for you. We trust that your dental care went well and that you were able to save a significant amount of money too!

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★★★★☆

“Made the appointment”

Written on: 23/03/2015 by oompaul (1 review written)

Cooperated when we were not keen on the first dental clinic that they recommended and helped us make a good decision. Very glad we contacted Dental Departures… Read Full Review

Dental_Departures_Customer_Care's Response to oompaul's Review

Written on: 24/03/2015

Thank you for your review and for choosing Dental Departures to help you through the process of finding the right clinic for your needs. It is very important that you feel comfortable about which clinic you visit for your dental care and we are happy to have been able to help with that.
Please do contact us again for your future dental needs :)

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★★★★★

“Best experience at a dental appointment”

Written on: 23/03/2015 by AceHarper (1 review written)

I was so nervous I did not know if I would even go through with my appointment.I am so happy I did. I had 4 implants and a flap done. the staff were so awesome I did not even mind the pain.I cannopt wait to go back and get the final work done.I am so looking forward to seeing my smile and I tell everyone I know please look into this if they want dental work done. I cannot say enough about how well I was treated here.Best dental care ever… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 24/03/2015

Wow, what a fantastic review! We understand that it is a bit unnerving the first time one travels abroad for dental care and it is our goal to help you through this process. We are so happy that you went through with your appointment and received such excellent care.
We look forward to hearing from you again once you go back and have your implants completed and we'd love to see your before and after photos :)

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★★★★★

“The best service!!”

Written on: 21/03/2015 by rlHart184 (1 review written)

Thank you!! It was very helpful to have someone who speaks English fluently to assist us with the booking our dental appointments...actually this really is a huge aide as the language barrier can cause problems. Your experience proved so helpful in making our dental treatment plan so much more attainable! As you know as soon as a person walks across the border into Mexico you are swarmed with all sorts of promises of superior service and the pressure is on full blast.....so having an… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 24/03/2015

Thank you very much for your great review! We understand that the language barrier can be difficult sometimes so we are happy to have been able to schedule your appointment for you. We also know how crazy it can get with those people once you cross the border so already having your appointment scheduled and your exact address to go takes all of that confusion out of it and at least you know you are visiting a reputable clinic.
Thanks so much for recommending our service to others and we look forward to hearing from you again for your future dental appointments.

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★★★★★

“Setting up the appointments was very good. Never any...”

Written on: 20/03/2015 by SelinaMorrow121 (1 review written)

Setting up the appointments was very good. Never any questions that were not answered. All in all, a great way to set up appointments in Mexico… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 24/03/2015

Thanks for your 5 star review of Dental Departures. It is our aim to make scheduling appointments and easy process and we are very happy to have been able to answer all of your questions as well.
Please recommend us to others so that we can help them too :)

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★★★★★

“Fantastic service booking dental appointments f”

Written on: 19/03/2015 by Amarex225 (1 review written)

I found Dental Departures very professional when booking my husband and I dental appointments in Phuket. I had to change the appointment a couple of times and Jessa came back to me promptly each time and made sure I was aware of the appointment with reminders and was always happy to accomodate me with changes. I found their service extremely efficient and Jessa had such good communication skills. I would use Dental Departures again as we had very good service… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 24/03/2015

Thank you so much for taking the time to tell us about your experience with Dental Departures. We are very happy to hear that Jessa took such great care of you and your husband and was able to take care of your appointments.
We would love to hear from you again for your future dental care.

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★★★★★

“Great customer service.”

Written on: 17/03/2015 by Clancy227 (1 review written)

It was very easy to set up an appointment and then I even added on an appointment for my husband with no problem. The customer service was excellent and communication was great. I would recommend Dental Departures to anyone looking for a dentist, especially if it is somewhere you have never been before… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 24/03/2015

Thanks so much for your kind words regarding the service that you received at Dental Departures. We are very happy to hear that your customer care agent took great care of you and we would love it if you recommended us to your friends and family as well so that we can help them with their future dental care too :)

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★★★★☆

“GREAT FEELS GOOD”

Written on: 16/03/2015 by Walkern72 (1 review written)

HE DENTIST WAS PUNCTUL AND VERY NICE STAFF GREAT WORK FEELS GOOD GREAT PRICE!!… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 24/03/2015

Thank you for your review! We are very pleased to hear that you were impressed with the clinic, great dentist, staff , treatments and prices!
We look forward to hearing from you again next year.

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★★★★☆

“For me, The Best Dental Clinic os Specialists in Town”

Written on: 13/03/2015 by mariacarmen46 (1 review written)

Great Service and good prices, theonly thing don't recommend is to use your Credit Card, after I used in thisplace, I have lots of problem with charges that appear at my account and have to close it not sure if was bcause I used in this place or was a casualty to happen, don't know but after thar, I paid only cash, just in case, other then that, its the best dental clinic … Read Full Review

Dental_Departures_Customer_Care's Response to mariacarmen46's Review

Written on: 24/03/2015

Thank you for taking the time to give us your review! We are very happy to hear that you were happy with the service and prices but please feel free to email us directly and we can enquire as to what exactly happened with the credit card as we have not heard of this happening before.

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★★★★★

“Sani Dental Rules”

Written on: 11/03/2015 by tomkenney (1 review written)

It was a good experience. I will go back and would recommend this provider to everyone… Read Full Review

Dental_Departures_Customer_Care's Response to tomkenney's Review

Written on: 14/03/2015

Thank you for the review, it was a pleasure to be of assistance! Please keep Dental Departures in mind for your future dental care.

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★★★★★

“good job”

Written on: 11/03/2015 by 388Noble (1 review written)

Hi, everything went great as usual! Thank you for the great service and I have told many people here about you! … Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 14/03/2015

Thank you for your kind words. It was our pleasure assisting you and we appreciate you recommending our service to others. We look forward to hearing from you again in the future.

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★★★★☆

“Best dentist in Barcelona. Excellent training and...”

Written on: 08/03/2015 by Pattylevy (1 review written)

I have been Dr Nart patient since I moved to Barcelona. I would like to recommend his service, quality and treatments to all the foreigners visiting Barcelona. Highest quality being half expensive compared to the US… Read Full Review

Dental_Departures_Customer_Care's Response to Pattylevy's Review

Written on: 10/03/2015

Thank you for your review. We are very pleased to hear that Dr Nart has been taking such good care of you. Dental Departures looks forward to assisting you again next year.

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★★★★☆

“Dr.Ubaldo was very good”

Written on: 06/03/2015 by Kymanif203 (1 review written)

However your map was why off and we looked for several hours in the wrong area,we couldn't get our cell working, Very frustrating… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 10/03/2015

Thank you very much for review and for making us aware of this. We are so sorry that you had so much trouble finding the clinic and had to waste so much time. We can only imagine how frustrating this must have been for you.
As soon as we received your email informing us of this, we followed up on it immediately and the map has now been corrected.
Please let us know if we can help you again in the future.

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