Dental Departures Reviews - www.dentaldepartures.com

★★★★☆
4.5 / 5
1144
90% of users recommend this
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★★★★☆

“Lack of communication with dentists”

Written on: 28/02/2016 by Weddingguy (1 review written)

Originally I was given two different times for appointments with the same dentist, but that was solved quite quickly. I don't think Dental Departures communicates very well with the dentists, as Dental Brite (the dentist) insisted that there was no Canadian Price list, which there most certainly is. The information from Dental Departures was great and got me to the location very well, although when I arrived, I was very unhappy with the "bait and switch" tactics of the dentist, but that does… Read Full Review

By Dental_Departures_Customer_Care

Written on: 05/03/2016

Thank you for taking the time for this review! It has been forwarded to our team and will be taken into consideration. We try every day to make ourselves better and our patients happier - this will help!

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★★★★★

“Excellent Dentist !”

Written on: 28/02/2016 by mormon55 (1 review written)

She is an excellent dentist who is very concerned about exactness in her work. She took about 5 or 6 xrays total and went as far as to show me how the filling after the root canal perfectly filled in the tooth which made me feel confident in her work. She has all new dental furniture which was modern. She was asking me if there was pain or if I needed more anesthetic throughout the procedure and stopped if I had pain to add more each time. She wanted to wait three days before closing to make… Read Full Review

By Dental_Departures_Customer_Care

Written on: 05/03/2016

This is a great review and we appreciate you taking the time to do it! Your comfort is so important and overall satisfaction is the goal! Please contact us again in the future so we can impress you again!

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★★★★★

“Fast Service”

Written on: 28/02/2016 by bpDalton336 (1 review written)

They are always ready to help. They listen to your troubles.They will provide the service required to but back the smile. Never pressure for more or unnecessary work The cost are reasonable. You leave with a Smile… Read Full Review

By Dental_Departures_Customer_Care

Written on: 05/03/2016

So happy you found our services useful to you! Our company motto is to find quality dental care at an affordable price - everyone deserves that! Conatact us in the future for promotions that could also save you money! Keep Smiling!

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★★★★★

“Dental work in Nogales, Mexico”

Written on: 27/02/2016 by sstringer1970 (1 review written)

Dental departures was extremely helpful and sent reminders! I would definitely recommend them to friends and family… Read Full Review

By Dental_Departures_Customer_Care

Written on: 05/03/2016

Thank you for this review! We like to stay in contact with you from the very beginning when you are just looking to months later when we send you more money saving options and often follow up calls on work done. We love our patients and we hope you can tell!

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★★★★☆

“Happy as hell!”

Written on: 23/02/2016 by bpresnull (1 review written)

I was very hesitant at first to use the service but finally decided to give it a try. After initially getting off to somewhat of a bad start with my liaison I got a new one who was so prompt to address my concerns and questions! THANK YOU JAYNE! The description of the doctor and the facilities were spot on the mark. The entire experience totally exceeded any expectations that I had for the trip. I'm very picky person; my spouse can definitely attest to that fact! So for me to have no… Read Full Review

By Dental_Departures_Customer_Care

Written on: 23/02/2016

What a great story - Thank you so much for taking the time to share your experience! No complaints after a slow start is noted and we hope to serve you even better next time! Please ask about our repeat customer promotions and again THANK YOU!

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★★★★★

“Great user friendly website, great customer service,...”

Written on: 22/02/2016 by Dejav430 (1 review written)

Great user friendly website, great customer service, great information… Read Full Review

By Dental_Departures_Customer_Care

Written on: 23/02/2016

Great!!! Thank you for this review - we try hard to be GREAT!

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★★★★★

“Dental Departures were very helpful”

Written on: 21/02/2016 by StacyDillon (1 review written)

Dental Departures were very helpful and made the process of using a dentist in a country where I don't speak the language quite easy… Read Full Review

By Dental_Departures_Customer_Care

Written on: 23/02/2016

This is exactly what we want to do! Making it possible for people to find affordable and quality dental care - thank you for this review!

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★★★★★

“yes i am very pleased whith dental departures”

Written on: 19/02/2016

The staff members where very friendly and very good at providing detailed service and information… Read Full Review

By Dental_Departures_Customer_Care

Written on: 23/02/2016

Thank you so much for taking the time for this feedback - we hope to serve you again in the future!

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★★★★★

“Exceeded expectations”

Written on: 18/02/2016 by pdxrain (1 review written)

Dental Departures expertly coordinated the date and time of my appointment and provided me with a detailed quote on the dental work to be performed and everything went exactly as planned. The dentist recommended was professional and went out of his way to make sure my needs were met. The price was about 20% of the cost for the same work in the U.S… Read Full Review

By Dental_Departures_Customer_Care

Written on: 23/02/2016

Thank you so much for this fabulous review! Our teams try very hard to make happy patients like yourself! Please reach out to us again and ask about repeat customer promotions!

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★★★★★

“Thank Goodness for Dental Departures!”

Written on: 18/02/2016

Referred by a friend to this website, I received prompt, friendly attention to my rather pressing need to find a clinic that would fit into my financial situation. They "stayed with me" through my nervous questions remaining patient and considerate through two days of back and forth emails, then made the appointments and arrangements within days of my last questions. I am delighted with the clinic chosen for me and the treatment provided. I have already referred two potential clients to this… Read Full Review

By Dental_Departures_Customer_Care

Written on: 18/02/2016

Fantastic! Thank you for this lovely review - we are so proud to deserve your referrals!

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★★★★★

“Best Dentist in Tijuana”

Written on: 16/02/2016 by bryannaanderson (1 review written)

got a great doctor in tijuana for my root canals. great value over price and with the visit we got to meet some great restaurants south from the border… Read Full Review

By Dental_Departures_Customer_Care

Written on: 18/02/2016

That is great news! So happy you enjoyed the trip and saved some money! Thank you for this review!

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★☆☆☆☆

“Don't Go There”

Written on: 13/02/2016 by 423Stafford (1 review written)

After 2 hours never even got the x-ray. At least 30 people in the waiting room. Couldn't find our reservation. Disorganized. Stay away from this place! Finally just left after an hour waiting for the x-ray was told it would a couple of more hours… Read Full Review

By Dental_Departures_Customer_Care

Written on: 18/02/2016

We are sorry you had such an unpleasant experience with the clinic. If you would like to contact Dental Departures we may be able to explain why there was a delay. If you were to try to use our service again, we would try to find a clinic that was not as busy and during a slower time of year. Thank you for taking the time to wright this review. It helps us to improve our referrals.

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★☆☆☆☆

“Risky dental work”

Written on: 11/02/2016 by 108Davidson (1 review written)

Had teeth removed and ended up going to hospital in Yuma. The medical expense of being in the hospital for three days far exceeded the savings in dental work. The temporary dentures do not fit at all and are ugly!! They should return the cost of the temporary denture!! The doctors at the Yuma Regional Medical Center told me horror stories of people going to Algondes for dental work. The staff at Sani were very helpful in getting past the border at an expedient manner… Read Full Review

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★★★★☆

“They do a good job of finding the dentist who fits...”

Written on: 09/02/2016 by chfranke (1 review written)

They do a good job of finding the dentist who fits your need. They continue to remind you of your appointment which is great. You can call them anytime for more information. I've used them a couple of times now… Read Full Review

By Dental_Departures_Customer_Care

Written on: 12/02/2016

Thank you for your kind review - we try very hard to serve your needs and glad you were able to benefit from it more than once!!

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★★★★★

“Great!”

Written on: 09/02/2016 by 57O'Sullivan (1 review written)

This site had all the information I needed to choose a good dentist. Very quick in responding to set up my appointment. Called to see if everything went ok. Very thorough. Will recommend to friends… Read Full Review

By Dental_Departures_Customer_Care

Written on: 09/02/2016

Thank you so much for your kind review! Your feedback is so valuable to others as well as ourselves.

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★☆☆☆☆

“Appointment was not Scheduled”

Written on: 05/02/2016 by Zimmerman273 (1 review written)

After receiving calls and emails that my appointment was scheduled, I was shocked that after driving over 100 miles that my dentist had no record of my appointment. Luckily the dentist had an opening and was able to see me right away… Read Full Review

By Dental_Departures_Customer_Care

Written on: 06/02/2016

Thank you for your review. We are glad the clinic was able to take care of you! Could you contact us directly so we can trace where the break in communication was? After all the calls and emails, we would like to talk to the clinic and see what we can do to avoid this in the future.

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★★★★★

“personal service review”

Written on: 04/02/2016 by Tuckerad427 (1 review written)

The service provided to me via phone and e-mail and follow up service due to my error in confirming dates was impeccable.The courteous manner and attention to detail would make any company proud to have representatives such as yours. Other companies take note. I will use and recommend this service as I have already done. Simply put- Fast, efficient, courteous,but most importantly a sense that you are talking to a well trained assistant. Keep up the good work… Read Full Review

By Dental_Departures_Customer_Care

Written on: 04/02/2016

You are one fabulous client! Thank you so much for this review! Our team has a lot of pride in doing a good job so this just what we love to see! We hope you can sign up for our new Rewards Program that you can get to by going to the first page of our website - Saves $$ - again sincere thank you!

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★★★★★

“Excellent Service”

Written on: 29/01/2016 by Rhodes1986 (1 review written)

The representative had not received a confirmation from our appointment request. She was extremely polite and offered to call us back after contacting the dental office. Her callback was within five minutes and her follow-up email was immediately received. My only concern was how much was this service going to cost me and was told by the representative that the dental office was responsible for their costs. Wow great service and Free.... When we received our dental bill it was for less than… Read Full Review

By Dental_Departures_Customer_Care

Written on: 02/02/2016

Thank you for your review. We were happy to hear that you were able to have your care done and still leave with some extra money in your pocket. We LOVE stories like yours!

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★★★★★

“Excellent Dental Care”

Written on: 27/01/2016 by MommaSal (1 review written)

Castle Dental is a great place to get your dental work done. The office is neat and clean and the staff is very friendly. I had all of my teeth pulled (13 of them), 2 posts put in on the bottom, some bone grafting done and a full set of dentures made. I am very happy with the quality of work and the care that they provided. They did a thorough examination and then explained in great detail what needed to be done prior to starting any of the work. There were no hidden fees or charges. In… Read Full Review

By Dental_Departures_Customer_Care

Written on: 03/02/2016

Thank you for the kind review of Castle Dental - Yes they are very popular and we are proud to refer this clinic to our clients!

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★★★★★

“Great Service and Value”

Written on: 26/01/2016 by Timodevers (1 review written)

The procedures were carried out with the upmost of care. As soon as you walk through the door you are treated with excellent service from all the staff and the dentist. I saved a great deal of money by having my fillings carried out by Elite Dental … Read Full Review

By Dental_Departures_Customer_Care

Written on: 04/02/2016

This is great to see! Thank you for taking the time to share! We have recently launched our Rewards Program that can save you even more money! It can be found on the first page of our website. Hope to see you soon!

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