Dental Departures Reviews - www.dentaldepartures.com

★★★★☆
4.3 / 5
87% of users recommend this
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★☆☆☆☆
Dental Departures - www.dentaldepartures.com

“No reply”

Written on: 23/03/2014 by Melissa1977 (1 review written)

I send an email 3 days ago and yet have not received a reply, only that my email was received… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 21/04/2014

Thank you for letting us know that our team missed your email. We apologize for that as we do take pride in responding to everyone's emails as quickly as possible. For some reason this has been missed but we would love you to reach out to us again so that we can assist you with your dental care needs.

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★★★★☆
Dental Departures - www.dentaldepartures.com

“Friendly Service”

Written on: 23/03/2014 by prescottvalley (1 review written)

The supervisor was especially helpful. The other ladies were very nice. I was interested in the reputations of the dental offices I was interested in visiting. I was assured that they wouldn't be on Dental Departures list if they had more than a few complaints. One lady sent me a note which was suppose to be written from the dentist saying they don't do mini implants anymore but come to find out they don't do any implants. That was confusing but otherwise I had a good experience with your… Read Full Review

Dental_Departures_Customer_Care's Response to prescottvalley's Review

Written on: 21/04/2014

Thanks you for our review!

We are happy to hear that we were able to assist you with organizing your dental care and make you feel more comfortable about the process. We are sorry that you were given the wrong information regarding the mini implants though, we do always try to keep our information up to date with all of our clinics.

Please keep in touch and let us know how you went at your visit at the clinic! :)

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Prescottvalley's reply to Dental_Departures_Customer_Care's Comment

Written on: 21/04/2014

I ended up going to Leon Dental and was VERY happy with Dr. Martha and her staff. I spent $3300 and that was $1000 less than the other dental offices wanted. Very good work. I'm happy. Thank you.

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★★★★★
Dental Departures - www.dentaldepartures.com

“Very thorough”

Written on: 23/03/2014 by Christinas275 (1 review written)

Dr. was very nice, very thorough and to the point. I like that when I go to a dentist. Never received it elsewhere. He came and picked my husband up by the border and brought us back afterward. Was told to give them a call if my tooth still bothered me. Very friendly people. It is also very affordable. I would recommend them to all. Thank you!… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 21/04/2014

Thanks for your 5 star review!

It's great to hear that you found the specialist to be both friendly and thorough! The shuttle bus from the border also gives you the convenience and peace of mind or getting to and from the clinic.

We look forward to hear from your friends & family and help them book their next visit to the dentist.

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★★★★☆
Dental Departures - www.dentaldepartures.com

“Great Experience, we would do it again.”

Written on: 22/03/2014 by Annef463 (1 review written)

We had a great experience with the facility that Dental Departures sent us to. We would definitely do this again. The staff was very accommodating to our needs. One of the best experiences we have had with dentists… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 21/04/2014

Thanks for your great review!

We're happy that we were able to help you feel more confident about travelling for your dental care and that you have had such a good experience with the dentist as well.

We look forward to being able to help you as well as your friends and family again in the future! :)

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★☆☆☆☆
Dental Departures - www.dentaldepartures.com

“poor”

Written on: 22/03/2014 by 299Arnold (1 review written)

my experiecne with sea smile was rather disappointing and a waste of time and money spend in Thailand Phuket. The dentist who speciallised in crowns and implants was very hard to talk to, had no time to listen to her pations requests and questions because she was constantly running from 1 treatment roon to the other, working on 2 pations at the same time I assume. I was not interested in an implant but wanted a bridge, howeverm, she insisted on an implant. In the end I deceided to have very… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 21/04/2014

Thank you for letting us know that you were not satisfied with your care at this clinic. We are truly disappointed to hear this and hope that you have contacted us directly so that we can have the specific details and forward them on to the clinic on your behalf.

We really do have some excellent clinics here in Phuket as well as other cities in Thailand and beyond, so if we can assist you in the future, please do not hesitate to contact us again! :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“Putting your mind at rest”

Written on: 22/03/2014

Always hard going to another country to get any thing done,but being able to look at the dentist on this site and reading some of the reviews makes it so much easier,this the second time I have used this site and find it very honest and have and will continue to recommend this site to my family and friends.It is a very easy site to use which again puts your mind at rest… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 21/04/2014

Thank you very much for your great review of Dental Departures!

We are always happy to hear that it was easy to navigate through our website to find the information that you needed and our team is always there to assist you with any further questions that you may have.

We look forward to being able to assist you as well as your friends and family in the future!

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★★★☆☆
Dental Departures - www.dentaldepartures.com

“Time management”

Written on: 21/03/2014 by mfHuffman69 (1 review written)

Very knowledgeable dentists and they did a good job, Just got to stop accepting walk-ins! Our appointments were for 10:00 and 10:30am and we did not get anything done until noon. It seemed many people had to go to other clinics and a couple had to wait for 5 hours before getting some major work done even though they were told to be there at 9:00am. We left at noon and they were still waiting, felt sorry for them. Many people waiting for long periods. Yes, it is the busy time of the year but my… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 21/04/2014

Thank you very much for your review and we completely understand your frustration with having to wait for so long after you had scheduled an appointment time. I hope that you emailed this complaint directly to us at Dental Departures so that we can pass it on to the clinic for you. We always want to know when something is not right and so do the clinics.

We do hope that we can assist you again in the future!

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Dental_Departures_Customer_Care's Comment

Written on: 21/04/2014

Thank you very much for taking the time to give us this review!

We are sorry to hear that you as well as others had such a long wait at the clinic. We hope that you have contacted us directly so that we can know which clinic it is that you went to and can then pass the information on to them so that they can work to improve.

We do hope that we can assist you again in the future :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“It was really a pleasure and painless”

Written on: 21/03/2014 by GwendolynO'Donnell (1 review written)

I wish all company's were as pleasurable as yourself to work with. Thank you for everything… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 18/04/2014

Thanks so much for your kind words! Nothing makes us happier than to hear that we have given great customer care!

Please do not hesitate to contact us again in the future :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“Finding a dentist made simple!”

Written on: 21/03/2014 by gabbiejackson75 (1 review written)

I really love this site. I was very skeptical going into Mexico to get my teeth done. But thanks to Dental Departures I found a great dentist who will remain mine as well as my daughters dentist for future visits. I liked how they have the dentist categorized by their specialty's qualifications and most importantly (to me),their reviews. Thanks Dental Departures!… Read Full Review

Dental_Departures_Customer_Care's Response to gabbiejackson75's Review

Written on: 18/04/2014

Thank you for your kind words about Dental Departures as well as the clinic!

We know that finding a quality dentist overseas maybe overwhelming & scary and that's why Dental Departures is here to make it safe & easy :)

Thanks also for mentioning our site and it's great to hear that you found exactly what you were looking for. We also feel that the patient reviews on the clinic sites help our customers to feel more confident in each of the clinics.

We certainly look forward to hearing from you and your family again in the future :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“Very Prompt”

Written on: 19/03/2014 by Welchvd327 (1 review written)

I was very impressed with Jean's help and service. She returned my e-mail within minutes and followed up with calls answering all my questions and ultimately scheduling an appointment that was convenient for me. Highly recommend Dental Departures… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 18/04/2014

Thank you for your great review of Dental Departures!

Our team always try to respond to each of our customers as quickly as possible and answer your questions. We really do pride ourselves on giving great customer care!

Please recommend us to your friends and family so that we assist them in the future as well :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“Very good clinic . I like , good service and nice...”

Written on: 17/03/2014 by KuusikkoKai (1 review written)

Very good clinic . I like , good service and nice staff . I will recommend this place my friens… Read Full Review

Dental_Departures_Customer_Care's Response to KuusikkoKai's Review

Written on: 18/04/2014

Thanks for your positive review of the clinic.

We are very happy to have been able to assist you in finding this great clinic and that you received great value for money.

If you need any help after your dental care please do not hesitate to contact us 24/7 via email, chat or via one of our many toll free numbers around the globe :)

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★★☆☆☆
Dental Departures - www.dentaldepartures.com

“Crowns a failure”

Written on: 17/03/2014 by Toothache (1 review written)

I have two crowns that are failing me dismally. They where put over the top of existing filled teeth. I have very painful time when I eat or drink anyting hot. What do you suggest I do? Certainly this has given me a bad experience, also I did not find the place very clean at all !!!… Read Full Review

Dental_Departures_Customer_Care's Response to Toothache's Review

Written on: 18/04/2014

Thank you for letting us know that you are having difficulty after your dental work. We are so sorry to hear that and it is important that you email or call us directly so that we can assist you. We certainly don't want you to be in pain!

We need to speak with the clinic directly and voice your concerns. We are here to advocate for you and if you can give us all of the details then we would be more than happy to help you.

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★★★★★
Dental Departures - www.dentaldepartures.com

“A Terrific Experience”

Written on: 11/03/2014 by Lowe442 (1 review written)

Everything went smoothly and flawlessly from the moment my husband and I arrived in Costa Rica the day before surgery. The Costa Rica Guesthouse is perfect, and they have been very helpful with everything from taxis to food I can eat post surgery. The clinic you recommended is top flight and the staff and doctors offer the best dental care I have ever received - and I have received a lot over the years! That you for making a difficult and potentially traumatizing experience so positive! I… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 18/04/2014

Thank you very much for taking the time to share your story with us and for the great review of Dental Departures, the clinic and your hotel accommodation.

Dental Departures is always working to surprise our customers with extra ordinary customer service and we are happy that you have found travelling to Costa Rica for your dental care, a pleasant surprise!

We look forward to hearing from you next time so that we can help you again :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“Great service on a short fuse”

Written on: 07/03/2014 by bushflyer180 (1 review written)

Your staffer did a great job in clarifying some confusion that I caused when I scheduled, called me promptly as requested, and got me in the chair with the 90 minutes of that short-fused request. I am very, very happy with your scheduling service!… Read Full Review

Dental_Departures_Customer_Care's Response to bushflyer180's Review

Written on: 18/04/2014

Thank you so much for your 5 star review!

We are always extremely happy to hear that we were able to take the confusion out of scheduling your appointment and that we could help you at such short notice.

Dental Departures is here to be your advocate so do not hesitate to contact us any time :)

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★★★★☆
Dental Departures - www.dentaldepartures.com

“Great site. I have 2 dentists recommended by locals...”

Written on: 07/03/2014 by pdgal (1 review written)

Great site. I have 2 dentists recommended by locals in Yuma that are not on this front page but not a problem… Read Full Review

Dental_Departures_Customer_Care's Response to pdgal's Review

Written on: 17/04/2014

Thanks for your review! We appreciate the feedback regarding our site and are happy to hear that you found it helpful.

If you need any help after your dental care please do not hesitate to contact us 24/7 via email, chat or via one of our many toll free numbers around the globe :)

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★★★★☆
Dental Departures - www.dentaldepartures.com

“My contact was very helpful in getting an appointment...”

Written on: 07/03/2014 by Morrowuf328 (1 review written)

My contact was very helpful in getting an appointment and recommending a dental office. The only issue was that the name of the office had changed and we had a very hard time finding it. Other then that I was very satisfied with dental departures… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 18/04/2014

Thanks for your positive review of Dental Departures!

We are always happy to hear that our staff were helpful in assisting you with scheduling your dental appointment.

We are sorry to hear that the clinic was difficult to find though! We look forward to being able to help you again in the future.

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★★★★★
Dental Departures - www.dentaldepartures.com

“Pofessionals”

Written on: 07/03/2014 by Ron8888 (1 review written)

I am totally satisfied with Star dental. They worked hard and the price was more than fair. I have recommended them to family and friends… Read Full Review

Dental_Departures_Customer_Care's Response to Ron8888's Review

Written on: 17/04/2014

Thanks for you review of Star Dental!

It's great to hear that not only did you have professional dental care but that you were able to save some money as well.

Should you or your family and friends need us in the future, please do not hesitate to contact us.

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★★★★★
Dental Departures - www.dentaldepartures.com

“As advertised...”

Written on: 07/03/2014 by Peterson320 (1 review written)

Very clean, modern and efficient, with a pleasant staff… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 17/04/2014

Thanks for your 5 star review!

We are always happy to know that we were able to find you a dental clinic that was friendly and clean with efficient staff.

We look forward to hear from your friends & family and help them book their next visit to the dentist.

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★★☆☆☆
Dental Departures - www.dentaldepartures.com

“I asked a question which was in compliance with...”

Written on: 06/03/2014 by Stellam319 (1 review written)

I asked a question which was in compliance with instruction(s), and did not receive an answer. However the response indicated a referral to a clinic that could answer question. Your firm is not needed in this case… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 17/04/2014

Thanks for your review!

We are able to answer most of your questions but if it is specific or something that we are not sure about then we will always ask the clinic so that we don't risk giving our customers the incorrect information.

Our team is always working hard to learn more about various procedures and to get additional information from the clinics so that we can answer our customers questions.

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★★★★★
Dental Departures - www.dentaldepartures.com

“Very satified customer!”

Written on: 05/03/2014 by Mckenzien429 (1 review written)

I was very comfortable ,clean environment , the equipment was up to date. The prices were affordable and staff very friendly . ALL MY NEEDS AND ACCOMMODATIONS WERE MET !!!! I would recommend to family and friends… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 17/04/2014

Thanks so much for your positive review and we are glad that we were able to assist you with finding an affordable and friendly clinic for your dental care.

If you need any help after your dental care please do not hesitate to contact us 24/7 via email, chat or via one of our many toll free numbers around the globe :)

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