Dental Departures Reviews - www.dentaldepartures.com

★★★★☆
4.4 / 5
88% of users recommend this
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★★★★★
Dental Departures - www.dentaldepartures.com

“Amazing , awesome and genuine.”

Written on: 21/07/2014

Thank you. You changed my life the prices are very good the people I worked with are amazing… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 24/07/2014

Thank you for your awesome 5 star review!

We know just how important having healthy teeth and a great smile is, so to hear that we have assisted you in organizing the care that you needed to "change your life" is just amazing. This is why each and every one of our customer care team love our jobs so much. Thank you so much for sharing that with us :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“Dental Departure Helpfulness”

Written on: 20/07/2014 by Serenity5050 (1 review written)

Got a $100 off my dental work for being a return customer. That, in my book, is always welcome! Thank you Dental Departures! Very easy to use and very efficient!… Read Full Review

Dental_Departures_Customer_Care's Response to Serenity5050's Review

Written on: 24/07/2014

Thanks so much for your great review!

We value all of our customers so it our pleasure to offer you a token of our appreciation as a return customer. That is great that you have found our service to be efficient and easy to use.

Please don't forget to recommend us to your friends and families as well :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“Great and reliable service!”

Written on: 19/07/2014 by JohanV (1 review written)

I think its one of a few reliable sources for dental services!… Read Full Review

Dental_Departures_Customer_Care's Response to JohanV's Review

Written on: 24/07/2014

Thank you for the review!

It was a pleasure to be of assistance and we always happy to hear that you found our service to a reliable source for dental services!

Please keep Dental Departures in mind for your future dental care.

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★☆☆☆☆
Dental Departures - www.dentaldepartures.com

“My wife and I had an appointment with Dr. Noel Rivas...”

Written on: 18/07/2014 by Izayahp450 (1 review written)

My wife and I had an appointment with Dr. Noel Rivas of PV Smile in Puerta Vallarta, Mexico on November 2013. A week after our arrival back in San Francisco all four of her fillings fell out. Dr. Rivas had used some sub-standard filling material. We contacted him immediately and he claimed he would issue us a full refund of around $600. After lengthy phone conversations and promises to pay back in full, he still hasn't fulfilled his promise. In March of 2013 he claimed he would be in San… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 23/07/2014

We are so sorry to hear of this experience. Did you arrange your appointment through Dental Departures? If so, we will be your dental advocate to reach a resolution. If not, we will still see what we can do for you. Since you did not provide a name or email we are unable to follow up with you and we would like to. Please feel free to contact us, we will get in touch with Dr. Rivas on your behalf.

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Dental_Departures_Customer_Care's Comment

Written on: 24/07/2014

Thank you very much for your review of this clinic!

We are very sorry to hear that you have had these problems and we are always here to advocate on your behalf. Could you please email us with the details so that we can check your file and follow this up with the clinic for you.

Thank you!

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Keithmull's Comment

Written on: 25/07/2014

What email address should I use to follow up?

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Keithmull's Comment

Written on: 13/08/2014

What email address should I use to follow up?

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★★★★★
Dental Departures - www.dentaldepartures.com

“Great costumer care. Professional staff”

Written on: 17/07/2014 by Terje.Lyster (1 review written)

Great reception. Dentists was professional and always communicating about procedures etc. Time planning could have been better to minimize time consumption during my holiday. But overall it was a great experience. Patients well being was in the focus all the time… Read Full Review

Dental_Departures_Customer_Care's Response to Terje.Lyster's Review

Written on: 24/07/2014

Thank you for your great review!

We love hearing positive comments about the clinics that we recommend to our customers and are happy to hear that your dentist communicated well with you regarding your procedures, focusing on your well-being the whole time :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“easy service to use”

Written on: 15/07/2014 by Sidneyt118 (1 review written)

I appreciated they had several clinics to choose between and communication was always immediate. They arranged my booking time and sent reminders which was great. Thank you for making my trip hassel free… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 24/07/2014

Thank you for your 5 star review of our service!

We are always happy to hear that scheduling your dental appointment through us was hassel free and that you found the reminders helpful.

We look forward to hearing from you again for your next dental appointment.

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★☆☆☆☆
Dental Departures - www.dentaldepartures.com

“Misleading pricing”

Written on: 03/07/2014 by Adriens150 (1 review written)

Contacted them about getting work done. The price they provided was for a provider that I had been in contact with and was 1/2 that price. I told them this was the case. They kept saying their price was right and trying to get me to book an appointment. In the end, they contacted the clinic, which contacted me and said the price they provided is wrong. Makes me think the price you receive from this company may be completely wrong giving you a bad experience when you arrive for your treatment… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 08/07/2014

Thank you for taking the time to tell us that you have had a problem. We are very sorry to hear that this has happened and if you could please email us and tell us which clinic this was with and the treatment that was quoted to you so that we can contact the clinic about this.

We can only give out the pricing that is provided to us by each clinic so if it is not correct then we must fix it. Your additional information would very much be appreciated.

Thank you!

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★★★★★
Dental Departures - www.dentaldepartures.com

“great company”

Written on: 01/07/2014 by d2burnett (1 review written)

Everything went smoothly and on time dentists were very professional and good. A great value. Couldn't afford this in the states… Read Full Review

Dental_Departures_Customer_Care's Response to d2burnett's Review

Written on: 08/07/2014

Thank you so much for you 5 star review of both our services and the care that you received at the clinic.

It is our aim to help you organize great dental care at an affordable price and please remember that we are here for you following your dental care as well :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“Excellent”

Written on: 01/07/2014 by Guadalupe91 (1 review written)

Staff was very responsive and articulate as to the entire process - follow up was very good. I told a freind - "was the Best Dentist day of my Life"!… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 08/07/2014

Thanks so much for your 'excellent' review!

Nothing makes us happier than to hear you had such a great dental experience. Thanks for letting us help you with your dental appointment.

Please do not hesitate to let our team here at Dental Departures, help you again in the future!

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★★★★☆
Dental Departures - www.dentaldepartures.com

“I was not intending to have any work done when I left...”

Written on: 26/06/2014

I was not intending to have any work done when I left Australia, but so glad I trusted this dentist, everything was fine… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 08/07/2014

Thanks for your review!

That's great that you were able to have your dental work done whilst on holiday at one of our recommended clinics.

If you need any help after your dental care please do not hesitate to contact us 24/7 via email, chat or via one of our many toll free numbers around the globe :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“ERIC'S & JANE'S SERVICE WAS 12 ON A SCALE OF 10 ”

Written on: 25/06/2014 by Clay246 (1 review written)

My review title says it all about the service I received from them. Eric's recommendation of Dr. Sonia Morales proved to be a wonderful choice for which I say to him, "I Thank You, Again!!" I offer these suggestion to DD confidentially for Dr. Morales: 1. Given her passion for professional excellence, and many of her patients are Americans, I feel it would be easier for her to improve her American/English than for us to improve our Spanish? 2. I would feel more comfortable if during her… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 27/06/2014

Thanks so much Sheldon for your great review of the service that you received from Eric and Jane!

We are very happy to hear that you received great dental care from Dr. Sonia Morales and we appreciate your suggestions. For continuous improvement, we have forwarded those suggestions to the clinic so that improvements can be made.

We look forward to assisting you again in the future!

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★★★★★
Dental Departures - www.dentaldepartures.com

“Thanks for my beautifyl smile”

Written on: 24/06/2014 by CobyAnne (1 review written)

I have been losing a battle for twenty years with my teeth and found myself there once again.A friend suggested Prisma Dental to me at first I was hesitant but decided to give it a shot and am I ever glad I did. Thelma gave me back my smile and I can never thank her enough when she put my final set in she was almost as excited as me she even gave me a hug and kiss.Everyone there was great they were sympathetic to my pain (yes its a dentist it may hurt a little)I had a full mouth restoration… Read Full Review

Dental_Departures_Customer_Care's Response to CobyAnne's Review

Written on: 25/06/2014

Thank you very much for taking the time to share yours and your husbands experience with Prisma Dental with us!

We are so incredibly happy to hear that you have been given back your smile and that you received such great care from the dental staff there. Not only was it great care and great value for money, you also got to have a beautiful vacation as well.

Enjoy your new smile and please tell all of your friends and family about us so that we can help them with their care as well :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“Efficient, timely and helpfull”

Written on: 24/06/2014 by SueLaser (1 review written)

I attended a dentist here in Australia and left the clinic with a quote for dental work that was totally unaffordable for me. Browsing the internet I came across Dental Departures and checked out their site for dental work in Thailand. Their service was free for me, probably the dentist pays for the referral, I emailed them, they replied, I emailed my Australian quote and list of necessary procedures, within 24 hours I had a response and a price for the work to be completed at Dental 4 U, my… Read Full Review

Dental_Departures_Customer_Care's Response to SueLaser's Review

Written on: 25/06/2014

Thanks so much for your 5 star review of both our services here at Dental Departures as well as the care that you received at the clinic!

We understand that dental work at home is completely unaffordable for most people and the best part about our job is making it easy to travel abroad for affordable and quality dental care.

We hope you enjoyed your time in Chiang Mai and look forward to hearing from you again in the future :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“VERY GOOD SO FAR”

Written on: 23/06/2014 by Sassycrone (1 review written)

After reviewing many websites doing my homework about dental service in Algodones, MX, I finally made appts for my husband and myself. Since I am the biggest baby in the world about dental work, it was a difficult chore that I have put off way too long. I did this over the internet, and it was so easy because the rep knew her stuff. She knew all the answers and has put my mind at ease. I will definitely submit another review after my visit to the Clinic… Read Full Review

Dental_Departures_Customer_Care's Response to Sassycrone's Review

Written on: 25/06/2014

Thanks for your great review!

We understand that there can be some anxiety involved with visiting the dentist and our staff are always here to answer any questions and help put your mind at ease. We hope that you found our website helpful too with reviews, information regarding staff, pricing and photos of each clinic.

We look forward to hearing from you again after your visit to the clinic :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“Patient amazing dents it ”

Written on: 23/06/2014 by Pinkkandblondee (1 review written)

This is the second dental clinic i have been to on phuket island the first were unable to do a root canal on my molar tooth, said I would need 3 visits, 1 per week. A local doctor on Phuket island referred me to this dental clinic. I was very happy with The outcome of the consultation. He was able to schedule me in right away for the root canal visit which would only take 3 visits in 5 days. Needless to say I was ecstatic. The dental clinic was very respectful, the staff were very pleasant… Read Full Review

Dental_Departures_Customer_Care's Response to Pinkkandblondee's Review

Written on: 25/06/2014

Thanks so much for your fantastic review!

We are happy to hear that the specialist was able to fit you in right away and complete your root canal treatment in just 5 days. Even better is the impression that the dentist left on you and that you no longer fear having dental work done.

If you need any help after your dental care please do not hesitate to contact us 24/7 via email, chat or via one of our many toll free numbers around the globe :)

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★★☆☆☆
Dental Departures - www.dentaldepartures.com

“Unnecessary work”

Written on: 22/06/2014

My husband and I both went to this dentist yesterday for teeth cleaning. The cleaning was not up to the standards we have received in the US. Additionally, the dentist made recommendations for future work and much of that (around $9500 US) was unnecessary, like replacing crowns that were only two or three years old. The dentist and assistant spent all their time talking to each other and did not engage with me at all. The bathroom sink was not clean and there were no paper towels. The… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 25/06/2014

Thank you very much for taking the time to share your experience with us!

We are very sorry to hear that you were not happy with your experience with the clinic and we would very much appreciate it if you could email us directly at Dental Departures so that we can get some more details as to which clinic this was so that we can follow it up with them.

Your feedback is important and we want to ensure that any clinic we work with is giving our customers the best possible dental care!

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★★★★★
Dental Departures - www.dentaldepartures.com

“Dental Makeover”

Written on: 21/06/2014 by Lucas283 (1 review written)

Excelent work Dr Tan and staff .Thankyou very much. A little discomfort through the process, but the end result well worth it. Refer to my review on the Web page for my comments… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 25/06/2014

Thanks so much for 5 star review!

We are so pleased that the clinic that we recommended took such good care of you! It has been our pleasure assisting you through this process.

Dental Departures looks forward to assisting you again next year!

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★★★★★
Dental Departures - www.dentaldepartures.com

“Best decision regarding dental care!”

Written on: 19/06/2014 by Keaganr66 (1 review written)

I called Dental Departures at the last minute. I needed crown work done and had a window of time that opened that was virtually immediate . The advisor helped me when I called and began putting the appointment together. She was friendly, courteous and professional. This was Saturday evening making appointments for the following week! She made it happen. I received a conformation email and she followed up throughout the process. I timed the trip to Cabo San Lucas to coincide with a tropical… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 25/06/2014

Thanks so much for taking the time to write your awesome review of Dental Departures!

Nothing makes us happier than to hear that we have done a great job and that you were impressed with our services. It's even better that you got to catch some great waves and enjoy the rest of your trip as well as getting your dental done.

Remember that we are also here for you after your care as well so please do not hesitate to contact us again should you have any further questions :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“Great On Details”

Written on: 18/06/2014 by 456Sandoval (1 review written)

Once again Dental Departures handled all the details for us. Within 15 minutes we had both our appointment confirmations and hotel information. Making just one phone call and listening to their recommendations as far as timing, makes everything one stop shopping. Thanks again for all your help. We have and will continue to recommend Dental Departures to everyone we can. Barbara & Richard… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 25/06/2014

Thanks for your five star review!

One stop shopping certainly is a great way to describe our services. It has been our pleasure in assisting you arrange your dental care.

We appreciate you recommending us to others and we look forward to hearing from you again in the future :)

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★★★★☆
Dental Departures - www.dentaldepartures.com

“Something to smile about”

Written on: 16/06/2014 by llapglia (1 review written)

Yolonda was very helpful. I started my search into having procedures done in Mexico with some reservations and anxiety. Yolonda has made me excited and confident about having my dental work done, and I will schedule my appointment soon… Read Full Review

Dental_Departures_Customer_Care's Response to llapglia's Review

Written on: 25/06/2014

Thank you for the great review!

We understand that the thought of travelling for your dental care can be a little nerve wracking at first but we are happy to hear that Yolanda has been been able to help you feel more confident and even excited about your dental care. We are very lucky to have her as part of our customer care team.

We look forward to hearing about your trip soon :)

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