Dental Departures Reviews - www.dentaldepartures.com

★★★★☆
4.3 / 5
87% of users recommend this
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★★★★★
Dental Departures - www.dentaldepartures.com

“Dentist”

Written on: 27/03/2014 by Paolo333 (1 review written)

After I got acquainted with their method of treatment their professionalism came on the surface and it was confortable and reassuring to be on their hands… Read Full Review

Dental_Departures_Customer_Care's Response to Paolo333's Review

Written on: 23/04/2014

Thank you for your 5 star review!

We understand that it can be daunting finding a quality dentist that is far away from home and are very happy to hear that you found the clinic that we recommended, reassuring and professional in their care.

We look forward to hearing from you again as well as your friends and family so that we can help again in the future :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“Dentistry, dentures, pricing estimates”

Written on: 27/03/2014 by Houghton279 (1 review written)

Rep did a great job at informing me of what to expect for dentisty in Mexico… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 23/04/2014

Thanks for your 5 star review!

We are always happy to hear that our patient care consultants were informative and able to help you to find a great clinic in Mexico.

We look forward to hear from your friends & family and help them book their next visit to the dentist.

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★★★★★
Dental Departures - www.dentaldepartures.com

“awesome”

Written on: 26/03/2014 by carmenb (1 review written)

well I was looking for a dentist I just couldn't afford it here in California so I found dental departures I said what the heck I called on a Sat. and a real person answered my call she was a really nice person speedy and helpful she was able to get me an appointment for the following Mon. for a root canal I was like awesome!! thanks for everything… Read Full Review

Dental_Departures_Customer_Care's Response to carmenb's Review

Written on: 23/04/2014

Thanks so much for your 'awesome' review!

Your feedback is what we want we want to hear. We do pride ourselves on our outstanding customer care.

We hope that the root canal went well and look forward to hearing from you when we can help you again again in the future :)

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★★☆☆☆
Dental Departures - www.dentaldepartures.com

“Dr. Aida Quintero Torres”

Written on: 25/03/2014

The Clinic and process was not highly sanitary although there was an attempt. Gloves and masks were rarely changed, and I did not see drills changed between clients, although most utensils were kept in sterile packages. There was a big hole in the floor for wires that one had to step over to get into the dental chair. Her furniture and equipment was old or very well used. The compressor kept breaking down and lost suction and air pressure. Breakers kept tripping. She was unable to keep my teeth… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 23/04/2014

Thank you for your review!

We really do appreciate you taking the time to send this information and are so sorry to hear that this was your experience with the clinic. It is important that we know this information and I am forwarding this directly on to the clinic.

Should you need our assistance again in the future, we would be happy to recommend some excellent and very clean & professional clinics to you :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“Great Customer Service”

Written on: 25/03/2014 by SarahTodd135 (1 review written)

I had never used Dental Departures before and when I was looking for a dentist in Mexico I found your website. I inquired about a dentist and someone promptly got back to me with information. It was an easy, informative and simple process to find a dentist and book an appointment. Will definitely recommend Dental Departures in the future… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 23/04/2014

Thanks for your great review!

We are always happy to hear that scheduling your appointment through Dental Departures was an easy,informative and simple process.

It has been our pleasure to assist you, thank you for taking the time to let us know how we did and we look forward to helping you again in the future :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“Worth visiting”

Written on: 25/03/2014 by Suarez308 (1 review written)

I really had good time there. Appointment started right on time. Place looks very clean. Equipment used is very modern. I would go back there again… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 23/04/2014

Thank you for your great review!

We so appreciate you sharing your experience and we definitely look forward to helping you in the future!

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★★★★★
Dental Departures - www.dentaldepartures.com

“Very good”

Written on: 24/03/2014 by 434Schroeder (1 review written)

I came here 10 years ago and still come every year… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 23/04/2014

Thanks for your 5 star review!

That's is fantastic to hear that you have been receiving such good dental care and great value for money for the past 10 years!

Please do not hesitate to contact us again the future so that we can continue to help you organize your dental care :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“Excellent treatment”

Written on: 24/03/2014 by Cale330 (1 review written)

My husband and I were very pleased with our treatment at PV Smile. We will be back again and already have recommended this dentist to our friends… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 23/04/2014

Thank you so much for your 5 star review!

We are always happy to hear that you are pleased with the your dental work from PV Smile and hope that you are enjoying your new smile!

We look forward to being able to assist you as well as your friends and family in the future :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“best little dentist in pattaya”

Written on: 24/03/2014 by KailaArsenault21 (1 review written)

Just like to say the doctor and staff where fantastic the care theyed showed pain releif was excellent and the doc gave the best needle ive ever had in fact i really didnt feel anything thats how good she was every aspect was first class and the price was great time will really tell i suppose to how long the fillings last but im confident alls good great athmosphere as well good music playing very confident staff and doctor made me feel great on all three visits would highly recomend to anyone… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 21/04/2014

Thanks for your awesome review of your dental care!

It's always great to her that our customers are more than happy with the care that they receive at any of the clinics that we recommend. First class dental care at a reasonable price, that's what we like to hear!!

Please do not hesitate to contact us again for your dental care in the future :)

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★☆☆☆☆
Dental Departures - www.dentaldepartures.com

“No reply”

Written on: 23/03/2014 by Melissa1977 (1 review written)

I send an email 3 days ago and yet have not received a reply, only that my email was received… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 21/04/2014

Thank you for letting us know that our team missed your email. We apologize for that as we do take pride in responding to everyone's emails as quickly as possible. For some reason this has been missed but we would love you to reach out to us again so that we can assist you with your dental care needs.

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★★★★☆
Dental Departures - www.dentaldepartures.com

“Friendly Service”

Written on: 23/03/2014 by prescottvalley (1 review written)

The supervisor was especially helpful. The other ladies were very nice. I was interested in the reputations of the dental offices I was interested in visiting. I was assured that they wouldn't be on Dental Departures list if they had more than a few complaints. One lady sent me a note which was suppose to be written from the dentist saying they don't do mini implants anymore but come to find out they don't do any implants. That was confusing but otherwise I had a good experience with your… Read Full Review

Dental_Departures_Customer_Care's Response to prescottvalley's Review

Written on: 21/04/2014

Thanks you for our review!

We are happy to hear that we were able to assist you with organizing your dental care and make you feel more comfortable about the process. We are sorry that you were given the wrong information regarding the mini implants though, we do always try to keep our information up to date with all of our clinics.

Please keep in touch and let us know how you went at your visit at the clinic! :)

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Prescottvalley's reply to Dental_Departures_Customer_Care's Comment

Written on: 21/04/2014

I ended up going to Leon Dental and was VERY happy with Dr. Martha and her staff. I spent $3300 and that was $1000 less than the other dental offices wanted. Very good work. I'm happy. Thank you.

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★★★★★
Dental Departures - www.dentaldepartures.com

“Very thorough”

Written on: 23/03/2014 by Christinas275 (1 review written)

Dr. was very nice, very thorough and to the point. I like that when I go to a dentist. Never received it elsewhere. He came and picked my husband up by the border and brought us back afterward. Was told to give them a call if my tooth still bothered me. Very friendly people. It is also very affordable. I would recommend them to all. Thank you!… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 21/04/2014

Thanks for your 5 star review!

It's great to hear that you found the specialist to be both friendly and thorough! The shuttle bus from the border also gives you the convenience and peace of mind or getting to and from the clinic.

We look forward to hear from your friends & family and help them book their next visit to the dentist.

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★★★★☆
Dental Departures - www.dentaldepartures.com

“Great Experience, we would do it again.”

Written on: 22/03/2014 by Annef463 (1 review written)

We had a great experience with the facility that Dental Departures sent us to. We would definitely do this again. The staff was very accommodating to our needs. One of the best experiences we have had with dentists… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 21/04/2014

Thanks for your great review!

We're happy that we were able to help you feel more confident about travelling for your dental care and that you have had such a good experience with the dentist as well.

We look forward to being able to help you as well as your friends and family again in the future! :)

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★☆☆☆☆
Dental Departures - www.dentaldepartures.com

“poor”

Written on: 22/03/2014 by 299Arnold (1 review written)

my experiecne with sea smile was rather disappointing and a waste of time and money spend in Thailand Phuket. The dentist who speciallised in crowns and implants was very hard to talk to, had no time to listen to her pations requests and questions because she was constantly running from 1 treatment roon to the other, working on 2 pations at the same time I assume. I was not interested in an implant but wanted a bridge, howeverm, she insisted on an implant. In the end I deceided to have very… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 21/04/2014

Thank you for letting us know that you were not satisfied with your care at this clinic. We are truly disappointed to hear this and hope that you have contacted us directly so that we can have the specific details and forward them on to the clinic on your behalf.

We really do have some excellent clinics here in Phuket as well as other cities in Thailand and beyond, so if we can assist you in the future, please do not hesitate to contact us again! :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“Putting your mind at rest”

Written on: 22/03/2014

Always hard going to another country to get any thing done,but being able to look at the dentist on this site and reading some of the reviews makes it so much easier,this the second time I have used this site and find it very honest and have and will continue to recommend this site to my family and friends.It is a very easy site to use which again puts your mind at rest… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 21/04/2014

Thank you very much for your great review of Dental Departures!

We are always happy to hear that it was easy to navigate through our website to find the information that you needed and our team is always there to assist you with any further questions that you may have.

We look forward to being able to assist you as well as your friends and family in the future!

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★★★☆☆
Dental Departures - www.dentaldepartures.com

“Time management”

Written on: 21/03/2014 by mfHuffman69 (1 review written)

Very knowledgeable dentists and they did a good job, Just got to stop accepting walk-ins! Our appointments were for 10:00 and 10:30am and we did not get anything done until noon. It seemed many people had to go to other clinics and a couple had to wait for 5 hours before getting some major work done even though they were told to be there at 9:00am. We left at noon and they were still waiting, felt sorry for them. Many people waiting for long periods. Yes, it is the busy time of the year but my… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 21/04/2014

Thank you very much for your review and we completely understand your frustration with having to wait for so long after you had scheduled an appointment time. I hope that you emailed this complaint directly to us at Dental Departures so that we can pass it on to the clinic for you. We always want to know when something is not right and so do the clinics.

We do hope that we can assist you again in the future!

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Dental_Departures_Customer_Care's Comment

Written on: 21/04/2014

Thank you very much for taking the time to give us this review!

We are sorry to hear that you as well as others had such a long wait at the clinic. We hope that you have contacted us directly so that we can know which clinic it is that you went to and can then pass the information on to them so that they can work to improve.

We do hope that we can assist you again in the future :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“It was really a pleasure and painless”

Written on: 21/03/2014 by GwendolynO'Donnell (1 review written)

I wish all company's were as pleasurable as yourself to work with. Thank you for everything… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 18/04/2014

Thanks so much for your kind words! Nothing makes us happier than to hear that we have given great customer care!

Please do not hesitate to contact us again in the future :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“Finding a dentist made simple!”

Written on: 21/03/2014 by gabbiejackson75 (1 review written)

I really love this site. I was very skeptical going into Mexico to get my teeth done. But thanks to Dental Departures I found a great dentist who will remain mine as well as my daughters dentist for future visits. I liked how they have the dentist categorized by their specialty's qualifications and most importantly (to me),their reviews. Thanks Dental Departures!… Read Full Review

Dental_Departures_Customer_Care's Response to gabbiejackson75's Review

Written on: 18/04/2014

Thank you for your kind words about Dental Departures as well as the clinic!

We know that finding a quality dentist overseas maybe overwhelming & scary and that's why Dental Departures is here to make it safe & easy :)

Thanks also for mentioning our site and it's great to hear that you found exactly what you were looking for. We also feel that the patient reviews on the clinic sites help our customers to feel more confident in each of the clinics.

We certainly look forward to hearing from you and your family again in the future :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“Very Prompt”

Written on: 19/03/2014 by Welchvd327 (1 review written)

I was very impressed with Jean's help and service. She returned my e-mail within minutes and followed up with calls answering all my questions and ultimately scheduling an appointment that was convenient for me. Highly recommend Dental Departures… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 18/04/2014

Thank you for your great review of Dental Departures!

Our team always try to respond to each of our customers as quickly as possible and answer your questions. We really do pride ourselves on giving great customer care!

Please recommend us to your friends and family so that we assist them in the future as well :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“Very good clinic . I like , good service and nice...”

Written on: 17/03/2014 by KuusikkoKai (1 review written)

Very good clinic . I like , good service and nice staff . I will recommend this place my friens… Read Full Review

Dental_Departures_Customer_Care's Response to KuusikkoKai's Review

Written on: 18/04/2014

Thanks for your positive review of the clinic.

We are very happy to have been able to assist you in finding this great clinic and that you received great value for money.

If you need any help after your dental care please do not hesitate to contact us 24/7 via email, chat or via one of our many toll free numbers around the globe :)

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