Dental Departures Reviews - www.dentaldepartures.com

★★★★☆
4.3 / 5
87% of users recommend this
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★★★★★
Dental Departures - www.dentaldepartures.com

“good servie”

Written on: 05/04/2014 by 2333397 (1 review written)

reason for will not re use or refer was because of end result. slow service. hard to understand and overcharged because of unnescesary x ray. docters helper nice but he was not… Read Full Review

Joanne.goodwin's Response to 2333397's Review

Written on: 09/04/2014

I'm very sorry to hear that you are disappointed in the service that you received from the clinic. If you would like us to speak to the clinic on your behalf, please feel free to email us and tell us about your experience in a little more detail.

We are always here to help!

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★★★★★
Dental Departures - www.dentaldepartures.com

“Very professional”

Written on: 04/04/2014 by River40 (1 review written)

The place is very clean. Dentist is professional and care for my fear of treatment… Read Full Review

Joanne.goodwin's Comment

Written on: 09/04/2014

Thanks for your 5 star review!

We are happy to hear that we helped your find a great clinic who were obviously very gentle and professional in the care that they provided.

We look forward to hearing from you or your friends and family to schedule your next appointments through us at Dental Departures :)

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★★★☆☆
Dental Departures - www.dentaldepartures.com

“ ”

Written on: 04/04/2014 by Reed115 (1 review written)

I have to return which is for me a 725.00 flight because proper attention was not given to detail, I credit this to staff not scheduling properly and having to work to late and ended up rushing my treatment. I was very disappointed about this but the staff did show genuine concern… Read Full Review

Joanne.goodwin's Comment

Written on: 09/04/2014

We are sorry to hear that your dental care was rushed at this clinic and that you have to return for another visit. If we can assist in any way, please let us know.

Dental Departures is here to be your advocate so do not hesitate to contact us any time :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“So Professional!”

Written on: 04/04/2014 by Lyons1988 (1 review written)

Dr Joy and her team are so professional, kind and very aware of the time constraints a patient from o/s has on them. They could not have more helpful and I am very happy with the results of extensive work I needed including root canals and an extraction. Hi highly recommend!… Read Full Review

Joanne.goodwin's Comment

Written on: 09/04/2014

Thank you for your 5 star review!

We do pride ourselves on recommending clinics to our patients that provide such professional care. Dr Joy certainly is very good specialist and we are glad to hear that you had a very positive experience with her and her team.

We look forward to see you schedule your next visit to the dentist (and your friends & family) with Dental Departures :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“I'm very happy with the result”

Written on: 03/04/2014 by Hoddo (1 review written)

The staff in the clinic are very helpful & I felt comfortable from the moment I stepped into the clinic. The dentist explained in detail what I needed done & wrote out a quote which detailed the cost of each procedure. They organised a schedule of my appointments which was great as I could then plan my days. I'm very happy with the outcome & would recommend Sea Smile Dental to anyone!… Read Full Review

Joanne.goodwin's Response to Hoddo's Review

Written on: 09/04/2014

Thanks for your 5 star review!

We're so happy that we booked your dental appointment with Sea Smile in Phuket, Thailand and you had a great dental experience. They certainly are a very caring and professional team.

We look forward to see you schedule your next visit to the dentist (and your friends & family) with Dental Departures :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“An easy and great experience”

Written on: 03/04/2014 by Bablum (1 review written)

Booking my dental appointment through Dental Departures was so easy. I told the assistant my choice and what I needed. He had all the answers as to what the procedure would be. Took me through step by step, had all the information I would need as far as hotel, shuttle service, plus parking information. Within a short time I had confirmation from the dental office. The whole experience was great. Very organized and thorough. It was a pleasure working with Dental Departures. I will definitely… Read Full Review

Dental_Departures_Customer_Care's Response to Bablum's Review

Written on: 03/04/2014

Thank you for the wonderful review of Dental Departures!

We're so happy we could help you get your new smile :)

Dental Departures is here to be your advocate so do not hesitate to contact us any time :)

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★☆☆☆☆
Dental Departures - www.dentaldepartures.com

“A joke”

Written on: 02/04/2014 by Serranodh108 (1 review written)

I got no response from your company after I made my enquiry. I sent enquiries to your company & others at the same time. I travelled from Ireland to Merida, Mexico had all my dental work done (4 weeks in treatment)by the time you answered my initial email, then you send me in-house email in error. Some in-house training perhaps? … Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 23/04/2014

Thank you for your review and we are sorry to hear that your enquiry was not answered by our team.

We do answer hundreds of emails each day and we are very sorry that yours was missed but thank you for bringing it to our attention.

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★★★★★
Dental Departures - www.dentaldepartures.com

“Crown, Bridge and Fillings.”

Written on: 02/04/2014 by Wozitoya (1 review written)

The place is clean and the staffs are very friendly. We got most of the dental works done that our dentist(s)in the US will not do it. We appreciated their help in saving some of our teeth with composite fillings instead of pulling them out… Read Full Review

Dental_Departures_Customer_Care's Response to Wozitoya's Review

Written on: 23/04/2014

Thanks for your 5 star review!

We consider our dental clinics to be partners and just as important as our customers. We strongly believe that we could not have achieved our success without working closely with our dental clinic partners.

We look forward to assisting your again in the future :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“Los mejores doctores”

Written on: 31/03/2014

Los mejores doctors, atentos, siempre pendientes, todo el tiempo trtando de ayudar… Read Full Review

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★★★★★
Dental Departures - www.dentaldepartures.com

“My Mexican dental visit.”

Written on: 30/03/2014 by Cooklz154 (1 review written)

All of the appointment making and hotel room reserving was done for me and I was treated with the utmost of respect and patience. All of my correspondence was responded to in a timely manner. I am still communicating with them for my follow up visits and still being treated just as well… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 21/04/2014

Thanks so much for your 5 star review of Dental Departures!

We are always happy to hear that our team is doing a great job!

We look forward to hear from your friends & family and help them book their next visit to the dentist.

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★★★★★
Dental Departures - www.dentaldepartures.com

“Sani Dental Group”

Written on: 29/03/2014 by cb47 (1 review written)

Made my appointment with Dental Departures and had a wonderful experience with them. Had an excellent experience with Sani Dental. Their staff and the Dr's. I had were very caring and helpfull. I only had a limited number of days I could be in Los Algodones and they worked with me and got everything I needed done in that time. Many thanks to all the staff at Sani Dental… Read Full Review

Dental_Departures_Customer_Care's Response to cb47's Review

Written on: 23/04/2014

Thanks for your 5 star review of Sani Dental and for having us schedule your appointment with the clinic for you.

With all of our recommendations, we want our patients to receive caring, professional and efficient dental care.

Please recommend us to your friends and family so that we can assist them in finding quality dental care as well :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“good informative site.”

Written on: 29/03/2014

this site..it is nice and informative..i think it is good for anyone seeking alternative dental treatment to give it a shot !… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 23/04/2014

Thanks for your 5 star review!

It's great to hear that you found our website easy and informative, and our staff are always here to help if you have any additional questions or would like us to schedule your appointments for you :)

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★☆☆☆☆
Dental Departures - www.dentaldepartures.com

“Terrible un staff doctor and dentist”

Written on: 28/03/2014

Would not remove teeth said had great teeth and my dentist in Australia said have them all removed and get a top and bottom denture all they wanted to do was save the teeth when all my teeth were partly missing or very badly decayed and suffer bad breath as a result of my bad teeth .Spend 8 months doing research and sending lots of emails with question as told them that I wanted teeth removed and they said they would. All this has been is a lot of money spent airfares ,hotels,traveling,time. A… Read Full Review

Wozitoya's Comment

Written on: 02/04/2014

I pay to visit dentists in US, they all wanted to save my teeth. But, I pay with dental insurance, they all wanted to pull my teeth and replace with removable denture. I had permanent dental bridge, they want to remove it too if I pay with insurance. So I alway pay the dental treatment from my own pocket. In your comment, you are tell me that you are an old man / lady that your insurance will not pay for saving your teeth.

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Wozitoya's Comment

Written on: 02/04/2014

" I wanted teeth removed and they said they would " I totally agree with your statement that most of the dentists in the wold would do the same.

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Wozitoya's Comment

Written on: 02/04/2014

" I wanted teeth removed and they said they would " I totally agree with your statement that most of the dentists in the wold would do the same.

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★★★★★
Dental Departures - www.dentaldepartures.com

“Dentist”

Written on: 27/03/2014 by Paolo333 (1 review written)

After I got acquainted with their method of treatment their professionalism came on the surface and it was confortable and reassuring to be on their hands… Read Full Review

Dental_Departures_Customer_Care's Response to Paolo333's Review

Written on: 23/04/2014

Thank you for your 5 star review!

We understand that it can be daunting finding a quality dentist that is far away from home and are very happy to hear that you found the clinic that we recommended, reassuring and professional in their care.

We look forward to hearing from you again as well as your friends and family so that we can help again in the future :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“Dentistry, dentures, pricing estimates”

Written on: 27/03/2014 by Houghton279 (1 review written)

Rep did a great job at informing me of what to expect for dentisty in Mexico… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 23/04/2014

Thanks for your 5 star review!

We are always happy to hear that our patient care consultants were informative and able to help you to find a great clinic in Mexico.

We look forward to hear from your friends & family and help them book their next visit to the dentist.

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★★★★★
Dental Departures - www.dentaldepartures.com

“awesome”

Written on: 26/03/2014 by carmenb (1 review written)

well I was looking for a dentist I just couldn't afford it here in California so I found dental departures I said what the heck I called on a Sat. and a real person answered my call she was a really nice person speedy and helpful she was able to get me an appointment for the following Mon. for a root canal I was like awesome!! thanks for everything… Read Full Review

Dental_Departures_Customer_Care's Response to carmenb's Review

Written on: 23/04/2014

Thanks so much for your 'awesome' review!

Your feedback is what we want we want to hear. We do pride ourselves on our outstanding customer care.

We hope that the root canal went well and look forward to hearing from you when we can help you again again in the future :)

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★★☆☆☆
Dental Departures - www.dentaldepartures.com

“Dr. Aida Quintero Torres”

Written on: 25/03/2014

The Clinic and process was not highly sanitary although there was an attempt. Gloves and masks were rarely changed, and I did not see drills changed between clients, although most utensils were kept in sterile packages. There was a big hole in the floor for wires that one had to step over to get into the dental chair. Her furniture and equipment was old or very well used. The compressor kept breaking down and lost suction and air pressure. Breakers kept tripping. She was unable to keep my teeth… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 23/04/2014

Thank you for your review!

We really do appreciate you taking the time to send this information and are so sorry to hear that this was your experience with the clinic. It is important that we know this information and I am forwarding this directly on to the clinic.

Should you need our assistance again in the future, we would be happy to recommend some excellent and very clean & professional clinics to you :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“Great Customer Service”

Written on: 25/03/2014 by SarahTodd135 (1 review written)

I had never used Dental Departures before and when I was looking for a dentist in Mexico I found your website. I inquired about a dentist and someone promptly got back to me with information. It was an easy, informative and simple process to find a dentist and book an appointment. Will definitely recommend Dental Departures in the future… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 23/04/2014

Thanks for your great review!

We are always happy to hear that scheduling your appointment through Dental Departures was an easy,informative and simple process.

It has been our pleasure to assist you, thank you for taking the time to let us know how we did and we look forward to helping you again in the future :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“Worth visiting”

Written on: 25/03/2014 by Suarez308 (1 review written)

I really had good time there. Appointment started right on time. Place looks very clean. Equipment used is very modern. I would go back there again… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 23/04/2014

Thank you for your great review!

We so appreciate you sharing your experience and we definitely look forward to helping you in the future!

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★★★★★
Dental Departures - www.dentaldepartures.com

“Very good”

Written on: 24/03/2014 by 434Schroeder (1 review written)

I came here 10 years ago and still come every year… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 23/04/2014

Thanks for your 5 star review!

That's is fantastic to hear that you have been receiving such good dental care and great value for money for the past 10 years!

Please do not hesitate to contact us again the future so that we can continue to help you organize your dental care :)

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