Dental Departures Reviews - www.dentaldepartures.com

★★★★☆
4.5 / 5
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★★★★★

“Trustful ”

Written on: 19/10/2015 by Eliezer42 (1 review written)

Always friendly convenient and friendly. I have already referred to po Epode I know… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 31/10/2015

Thank you for your excellent review and we would love you to recommend us to others so we can help them too :)

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★★★★☆

“Good Source”

Written on: 18/10/2015 by CactusAL (1 review written)

Reliable service. Dentists vary. Check methods for procedures… Read Full Review

Dental_Departures_Customer_Care's Response to CactusAL's Review

Written on: 31/10/2015

Thank you for your review! You are correct in saying that dentists do vary and we are here to try to help you find the very best dental clinic for you individual needs. Please let us know if we can help you again in the future.

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★★★★★

“excellent drs”

Written on: 18/10/2015 by AsherCurtis349 (1 review written)

" I had the deep cleaning. Dr.Marely is very professional and caring. I would definitely recommend Dr.Marely to my friends and anybody that needs dental work. Her staff is very professional. Before any procedure is done Dr.Marely explains the procedure and the after care. I chose her clinic because my son is a patient there. When my son had his root canal done I went with him. The clinic is very clean and comfortable. It is a safe place. I am looking forward to my follow up visit. "… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 31/10/2015

Thank you for your great review and we are pleased that she was so professional and caring. It has been our pleasure assisting you to organize your dental care and we look forward to hearing from you again to arrange your next visit.

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★★★★★

“Great Experience”

Written on: 16/10/2015 by RVInnkeeper (1 review written)

Dental Departures were great. Everything was set up as expected and made the whole experience fabulous. If they lean toward any group it should be Sani Group as they are very efficient, to say the least. By the way, if you take a pickup and happen to have tools in it, it may be a red flag. They let me in to Mexico, but they were hesitant about it. I had to convince them that I was just there for dental work. Thank you for your help Dental Departures!… Read Full Review

Dental_Departures_Customer_Care's Response to RVInnkeeper's Review

Written on: 31/10/2015

Thanks so much for telling about your experience and we are very happy to hear that you were pleased with Sani. Thanks also for the information about the tools, that may be very helpful to others.

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★★★★★

“Very profesional”

Written on: 15/10/2015 by montanagov (1 review written)

They not only made the appointment for me but kept me informed from confirmation to appointment reminders. Dental Departures answered all my questions and made everything so easy. Thank You, Dental Departures… Read Full Review

Dental_Departures_Customer_Care's Response to montanagov's Review

Written on: 31/10/2015

Thank you for your 5 star review of our services at Dental Departures! It has been our pleasure assisting you and we'd love to hear from you as well as your friends and family in the future so we can help them too :)

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★★★★★

“Appointments Made”

Written on: 15/10/2015

All appointments & information was handled with excellent & pleasant staff via email and all work performed was completed brilliantly… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 31/10/2015

Thanks so much for your great review and kind words. We are very happy that our customer care agents took such great care of you and we'd love you to recommend our service to others so we can help them too :)

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★★★☆☆

“NEED A CLEAR UNDERSTANDING AND APPROVAL BEFORE PROCEEDING”

Written on: 13/10/2015 by WaylonStewart329 (1 review written)

NEED STRONG ENGLISH SPEAKING EMPLOYEE. ALWAYS STATE WHAT THE ENTIRE PROCEDURES THAT ARE TO BE DONE AND THE PRICE. ANY ADDITIONAL ALWAYS GET AN APPROVAL. WILL NOT RECOMMEND NOW BUT WILL RETURN AND POSSIBLY RECOMMEND AFTER SECOND VISIT. OTHERWISE A VERY REPUTABLE AND CLEAN, MODERN OFFICE WITH EXCELLENT AND EASY TO AND FROM ACROSS BORDER. ONLY A 3 BLOCK WALK! VERY NICE STAFF!… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 13/10/2015

Hello,
Thanks for you for sharing your experience with us. There are some great suggestions there and please feel free to contact the customer care agents at Dental Departures any time with your suggestions :)

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★★★★★

“Wonderful sevice”

Written on: 10/10/2015

I had fillings and crowns done. My dentist was excellent and a perfectionist with her skills. She was the best dentist I've been to. I also had my teeth whitened. The staff were also kind as my sister sprained her ankle and was refusing to be seen, so the staff put ointment and wrapped her ankle so we could return home. I loved Tijuana and the service we got. I miss my dentist. She was kind. The office was very pleasant and clean. The atmosphere was pleasant and calm. One problem was that you… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 12/10/2015

Hello and thank you for sharing your dental experience with us. We are happy to hear that you were pleased with your dental care in Tijuana and that they took great care of you and helped your sister. Yes you do need a passport to make crossing the border a lot easier.

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★★★★★

“Great Job!”

Written on: 09/10/2015 by Bankshn287 (1 review written)

Dental Departures did a great job in setting up the dental work in Nogales, Sonora, Mexico. Everything turned out as promised, with no "glitches." The communication with the dentist in making the appointment was prompt, and the service was prompt and of good quality… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 12/10/2015

Thanks so much for your five star review! We do love hearing that our service was prompt and of good quality :) It has been our pleasure scheduling your dental appointment for you and we look forward to hearing from you again!

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★★★★★

“Excelencia, profesionalismo, comodidad, calidad”

Written on: 08/10/2015 by AshleyBradford (1 review written)

me brindaron un excelente servicio y sobre todo calidad en el tratamiento que me realizaron estoy muy agradecida , ellos ya que solucionaron mis problemas dentales y sobre todo me trataron amablemente y profesionalismo. Yo definitivamente recomiendo a Ramlanz Dental… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 13/10/2015

Hola,

Muchas gracias por su reseña. Estamos encantados del trato que le brindaron en la clínica y no es de sorprendernos, RamLanz ha sido de las mejores clínicas en Mexicali por mushos años. Sienta la confianza de ponerse en contacto nosotros otra vez para su siguiente visita.

Saludos,

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★★★★★

“I just want to say thank you to all the staff members...”

Written on: 07/10/2015 by ccasutherland (1 review written)

I just want to say thank you to all the staff members at Ocean Dental Cancune. My daughter and I were treated so nice. I had traveled back the 2nd time to complete my implant and it is the best feeling in the world to have all my teeth that work properly. I do appreciate so much that the doctor took the time to make sure that my bit was correct. I even enjoy smiling again. The amount of work and time that the doctor and the staff put in every day amaze me. They will not leave till everyone is… Read Full Review

Dental_Departures_Customer_Care's Response to ccasutherland's Review

Written on: 12/10/2015

Thank you for your 5 star review. We are always happy to hear that Ocean Dental took such great care of you and your daughter. It has been our pleasure at Dental Departures in helping you find Ocean Dental for your care.

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★★★★★

“Good service from Dental Departures”

Written on: 07/10/2015 by jrm-dental (1 review written)

Dental Departures was very good in booking my appointment in Los Algodones on very short notice, answering all inquiries in a timely manner and providing full details in their responses… Read Full Review

Dental_Departures_Customer_Care's Response to jrm-dental's Review

Written on: 12/10/2015

Thank you for your five star review of Dental Departures! We are always pleased to hear that our customer care team were helpful and able to answer all of your questions in a timely manner. Please recommend us to your family and friends to that we can help them too :)

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★★★★★

“THE BEST EXPERIENCE! ”

Written on: 02/10/2015 by nzParks399 (1 review written)

EXCELLENT COSTUMER SERVICE, GOOD PRICES, COMFORT, WIFI, PERFEECT TREATMENTS, PAINLESS, CONFIDENCE, HOLLISTIC. I DO HAVE THE BEST ATTENCION FROM BALLESTERO DEBTAL CARE… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 12/10/2015

That is certainly a fantastic review. We are so pleased to hear that you received great customer service and that your dental experience was so good.

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★★★★★

“Best Dentist ever!”

Written on: 02/10/2015 by Douglasls475 (1 review written)

Dimas Rodriquez is the best Dentist ever. So worth every penny. I will drive 10 hours anytime I need dental work. Exceptional work. … Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 12/10/2015

Wow, that's a great dental experience! Thanks for sharing that with us :)

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★★★★★

“Totally satisfied with the whole experience”

Written on: 29/09/2015 by cesrem (1 review written)

I had been looking on line for a dentist myself but wasn't to sure about their credibility. I decided to browse via Dental Departures and found that I had more peace of mind with referrals coming from Dental Departures. Being able to chat on line, verify qualifications and customer satisfaction was all valuable information and helped me make my decision… Read Full Review

Dental_Departures_Customer_Care's Response to cesrem's Review

Written on: 12/10/2015

Thanks for telling us about your experience with our professional team of customer care agents at Dental Departures. We are very pleased to find that you found our website to be helpful in deciding the right dental clinic for your needs. Please do feel free to contact us again any time :)

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★☆☆☆☆

“Bad Receptionist”

Written on: 26/09/2015 by Curtis313 (1 review written)

I called their website number to verify prices listed on this website. When the "receptionist" (and I use the term receptionist very loosely here) answered she answered with shaky Hello?... (sounded like she just got out of bed), without even identifying the office. I, not sure if this is even the dentist anymore, responded with a "Hello". I then waited literally 20 seconds of total silence on the phone for a "how can I help you" or something to confirm I am calling a dental office. But… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 12/10/2015

Thank you for sharing that and we are sorry to hear of your experience. For your future dental care, please give our customer care agents a call at Dental Departures and we'd be more than happy to help you in getting a quote or scheduling an appointment with any of our recommended clinics.

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★★★★★

“I liked everything about my dental experience with...”

Written on: 25/09/2015 by ozCahill434 (1 review written)

I liked everything about my dental experience with Simply Dental. My dentist was an implant specialist, I believe Octavio was his name, and I couldn't have been better treated - he was supurb. I will be back in 6 months for the abutments and crowns. A different dentist saw me first, and recommended that I have several teeth pulled, and I know that he was right, but I didn't want them done at this time, and he was fine with that… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 12/10/2015

Thanks so much for sharing your great dental experience with us. Our staff at Dental Departures are very pleased to have been able to schedule your appointment for you and we would love to see some before and after photos :)

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★★★★★

“Fully recommend to everyone!”

Written on: 23/09/2015 by 330Andrews (1 review written)

Everything is easy and interesting with you! Thank you so much!!!… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 28/09/2015

Thanks so much for your great review! It has been our pleasure assisting you and we look forward to hearing from you again in the future.

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★★★☆☆

“three or four agents to book my appt,”

Written on: 23/09/2015 by gpShepherd133 (1 review written)

First agent,, did not answer the phone or return calls, for the entire day after I had spoken to her the prior day. This delayed my ability to book a flt. ticket. Major problem flying into San Diego. Could not negotiate fees. The peso is at an all time low and the rate card did not reflect the changed conversion in the peso/USD exchange. the person I dealt with  in Seattle office took charge and at least made my reservations after three days of trying to get this done… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 28/09/2015

We are very sorry to hear that you were unhappy with out service and that you had to wait a day for an agent to call you back. Please feel free to email us and give us the details so that we can follow that up for you.

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★★★★★

“Very Good service!”

Written on: 19/09/2015

Very nice service, We are very thanful about your help Thank you for give us a media to promote our dental services. Regards!… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 28/09/2015

Thank you for your 5 star review! We are very pleased that you were happy with our service and look forward to hearing from you again in the future.

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