Dental Departures Reviews - www.dentaldepartures.com

★★★★☆
4.4 / 5
1364
89.7% of users recommend this
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★★★★★

“Very smooth experience”

Written on: 21/02/2017 by ytKlein474 (1 review written)

Very smooth experience… Read Full Review

By Dental_Departures_Customer_Care

Written on: 27/02/2017

We truly value your positive feedback! We look forward to continue assisting you during your dental process! Sincerely,

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★★★★☆

“Booking an appointment ”

Written on: 21/02/2017 by 170Burns (1 review written)

Online booking process was very simple. It was very quick, with easy to follow steps… Read Full Review

By Dental_Departures_Customer_Care

Written on: 27/02/2017

Thank you for your positive feedback about out online booking engine, we are glad you were able to make your appointment! It will be our pleasure to follow up with you if you require any assistance from our Customer Care team! sincerely,

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★★★★☆

“Good Communication”

Written on: 21/02/2017 by 260McCollum (1 review written)

I really appreciated how quickly I recieved a response, how detailed the response was and that there were several options for what I'm after. The prices were great and I can't wait to see how the procedure goes! I've been super busy but this business has still been patient and helpful the whole time. I would like to see more reviews and pictures though!… Read Full Review

By Dental_Departures_Customer_Care

Written on: 26/02/2017

We appreciate your positive feedback, it is our pleasure to assist you to set up your dental appointment! Thank you so much for your kind suggestion about reviews and photos, will follow up accordingly, since this is one of our distinctive features: Real Reviews by Real people! Have a wonderful appointment!

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★★★★★

“The best service”

Written on: 20/02/2017 by 8Barry (1 review written)

Received a very prompt response to my request for an appointment and also to follow up emails. Thank you for your assistance… Read Full Review

By Dental_Departures_Customer_Care

Written on: 26/02/2017

It has been our pleasure to assist you! Please be so kind to share some feedback about your dental experience if you have some time! We truly value your comments! Sincerely,

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★★★★★

“On point! Very efficient service.”

Written on: 19/02/2017 by rwMiller416 (1 review written)

On point! Very efficient service… Read Full Review

By Dental_Departures_Customer_Care

Written on: 19/02/2017

We appreciate your kind remarks about our service! We look forward to continue to assist you on your future dental requirements! Sincerely,

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★★☆☆☆

“Still waiting reply”

Written on: 19/02/2017 by Gissellea472 (1 review written)

I sent one email regarding dentures and sent back a standard reply which I sent her another question but not heard from her since. Time now is disappearing so it looks like I won't be using your service after all. Regards … Read Full Review

By Dental_Departures_Customer_Care

Written on: 02/03/2017

We appreciate you bringing your concerns to our attention. We are sorry if we have not been able to properly address your inquiry. Sometimes emails go to Spam inbox or bounce back as undelivered. If you would kindly reach out via our toll free number, live chat at our website or social media we would love to have the opportunity to continue assisting you! Sincerely,

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★★★★★

“Customer Service is Alive and Well ”

Written on: 17/02/2017 by Dalightworker (1 review written)

Thank you Dental Departures for your patience. I was treated with respect and very courteous. I am looking forward to my appointment. I have upmost faith I will receive the highest quality care… Read Full Review

By Dental_Departures_Customer_Care

Written on: 19/02/2017

It has been our pleasure to take care of you, thank you for choosing us to arrange your dental experience! We look forward to hear how everything went if you have some time! Sincerely,

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★★★★★

“Very Helpful ”

Written on: 17/02/2017 by Davian293 (1 review written)

I was very doubtful about going out of country for dental work,but once contacting Dental Departures and speaking the lady and reading the reviews I felt a lot more confident. They made everything very easy and understandable. They gave me all the information needed,from booking rooms,crossing the border, Length of my stay, what my appointment schedule would be. They couldn't of made it any easier. Thank them very much… Read Full Review

By Dental_Departures_Customer_Care

Written on: 19/02/2017

We are thrilled to see your dental experience has gone smoothly and you felt reassured about traveling to receive the highest quality of dental care at the best prices! We wish you the best on your appointment! Sincerely,

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★★★★★

“Very Professional and Prompt emails”

Written on: 17/02/2017 by Chilli7 (1 review written)

My experience with Dental Departures has been very easy and professional. All my emails were replied to promptly and friendly. I wouldn't have any hesitation to recommend them to my family and friends. Two of my friends recommended Dental Departures to me. I look forward to travelling to Bali for my dental procedure and holiday. Thank you… Read Full Review

By Dental_Departures_Customer_Care

Written on: 19/02/2017

We are grateful for your friend's recommendation of our service and for your kind remarks about our service! Have a wonderful time in Bali while enjoying the highest quality of Dental Care. Sincerely,

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★☆☆☆☆

“No response”

Written on: 16/02/2017 by Garcon68 (1 review written)

It has been a week and I have herd nothing from D D about my request to change Appointment time, or about hotel discount that I am supposed to receive… Read Full Review

By Dental_Departures_Customer_Care

Written on: 19/02/2017

Thank you very much for kindly bringing your concerns to our attention. Sometimes emails can go to Spam or bounce back. We are truly sorry for this inconvenience, please kindly reach out to our Customer Care Team so we can immediately assist you. We are available 24/7 via live chat, toll free call or via Social Media. We are here to take care of you!

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★★★★☆

“Communication was easy and quick”

Written on: 16/02/2017 by Beck135 (1 review written)

I had given the wrong day and only realised much later. Emailed them back and got a response quickly and all was put right. So easy so quick. Don't hesitate. Give it a try and they will try to accomodate time and day you require… Read Full Review

By Dental_Departures_Customer_Care

Written on: 19/02/2017

We are grateful for your kind recommendation and are glad you were reassured by our Customer Team's assistance. Please kindly share how your dental appointment went if you have some time! Sincerely,

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★★★★☆

“Quick and Efficient”

Written on: 14/02/2017 by jaggsmith (1 review written)

I emailed for more information and received an immediate response which was wonderful. I then had questions and they were answered very quickly as well. The responses were helpful and accurate. The associates are informed and helpful and friendly. The only negative I had, and it's not a huge deal, was that I was in contact with 3 different people via emails. They were all helpful and friendly though… Read Full Review

By Dental_Departures_Customer_Care

Written on: 19/02/2017

Thank you for your positive remarks and also for bringing your concerns to our attention. Our Customer Team is always pleased to follow up with you so your inquiries are promptly addressed, it may take more than one of us since we have different shifts but we all are happy to take care of you! Sincerely,

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★★★★★

“Professional and competent”

Written on: 13/02/2017 by DentalRocks567 (1 review written)

We were going to another dentist. My friend did research on the internet. Excellent experience. Different than the last dental experience, in fact I feel blessed to have found you. My friend is a dear friend and I am grateful she found you. She follows up, is on the ball and yes I am giving your card to anyone who intends to have dental work. I am having extensive work done and I feel safe secure and grateful we found you. Frankly you are excellent in every way… Read Full Review

By Dental_Departures_Customer_Care

Written on: 19/02/2017

We truly value your positive remarks, Thank you for selecting us to connect you with the highest quality of dental care at the best prices! Please advise on how everything goes on your appointment! Sincerely,

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★★★★☆

“First consultation appointment”

Written on: 13/02/2017 by 213McNeill (1 review written)

I requested my appointment online. There was a very prompt reply giving me a convenient appointment date and time. I look forward to beginning (I trust) a long and beneficial relationship with this clinic… Read Full Review

By Dental_Departures_Customer_Care

Written on: 19/02/2017

We appreciate your preference and hope to continue proving our service to book future appointments to come for you! We wish you the best on your visit! Sincerely,

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★★★★★

“Promjai Dental clinic Patong booking for Dental checkup”

Written on: 11/02/2017 by McClearyyz230 (1 review written)

I have used Dental Departures a few times now to book our Dental appointments , I have found the procedure very efficient and easy to understand, with a speedy reply and contact with our favourite dentist at Promjai Dental Clinic Patong… Read Full Review

By Dental_Departures_Customer_Care

Written on: 19/02/2017

We appreciate your loyalty and kind remarks about our service! Also it is wonderful you have found a doctor who tends to your every need at your favorite location! We look forward to continue to assist you! Sincerely,

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★★★★★

“best dental clinic ever”

Written on: 10/02/2017 by DanielMahoney200 (1 review written)

Dr Ng she is very professional and would totally recommend the best solution to whatever problems you encounter by far the best dentist experience so far… Read Full Review

By Dental_Departures_Customer_Care

Written on: 19/02/2017

Thank you for sharing your positive feedback, we are thrilled to hear you had such a great experience at the clinic! We look forward to continue to assist you for any follow up appointment you may require with your preferred clinic! Sincerely

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★★★☆☆

“We'll see”

Written on: 10/02/2017 by Edwards18 (1 review written)

They booked for a Saturday (they say). The clinic's page says they don't work on Saturdays. We'll see how that works. Also, this new clinic doesn't take other than cash. We'll see… Read Full Review

By Dental_Departures_Customer_Care

Written on: 19/02/2017

Thank you sharing your concerns. Some clinics do only take cash, others do take debit or credit card. When booking your appointment our Customer Care team provides a number of different options to care for each customer specific needs. If you prefer an appointment on a week day or a clinic that does take card, kindly mention it to our team we will be happy to accommodate you! We look forward to hear how did your appointment go! Sincerely,

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★★★★★

“Very satisfied ”

Written on: 08/02/2017 by Renatojohn (1 review written)

Good and satisfying, very professional and logical in its pricing . Would recommend to all . Very pleased… Read Full Review

By Dental_Departures_Customer_Care

Written on: 19/02/2017

We are thrilled to see you are satisfied with our service and have been able to find savings on high quality of dental care! your recommendation is greatly appreciated!

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★★★★☆

“Informative!”

Written on: 08/02/2017

Staff were Informative and answered the questions presented to them. As this was primarily a conversation to set up an initial appointment for a consultation regarding "veneers" I will be more than happy to provide another review once my dental procedure is complete… Read Full Review

By Dental_Departures_Customer_Care

Written on: 19/02/2017

We look forward to hear all about your dental experience! We are glad to have been able to provide you with useful information about veneers! Have a great visit!

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★★★★★

“It remains to be seen how satisfied I am with the...”

Written on: 08/02/2017 by Ricardohansen (1 review written)

It remains to be seen how satisfied I am with the dentistry work I will receive, but in her role she was outstanding: thoroughly professional, amazingly patient, and totally on top of her game. I was ultra-satisfied. … Read Full Review

By Dental_Departures_Customer_Care

Written on: 19/02/2017

We appreciate your kind remarks about our Customer Care representative, we are glad you felt accommodated by her attention to detail! We wish you the best on your appointment!

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