Dental Departures Reviews - www.dentaldepartures.com

★★★★☆
4.4 / 5
1366
90% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Dental Departures - www.dentaldepartures.com - Ask a question now

Media Gallery for Dental Departures - www.dentaldepartures.com

Dental Departures - www.dentaldepartures.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“Wonderful service and Quick Response ”

Written on: 02/03/2017 by kalalala (1 review written)

The online booking service is quick to respond and is very helpful when I asked questions. I loved the system… Read Full Review

By Dental_Departures_Customer_Care

Written on: 05/03/2017

Thank you very much for your kind remarks, we are glad our Live chat service has provided you prompt attention to follow up on your inquiries! We hope you are all set and ready to have a great dental experience! If at all possible we would love to hear how everything went! Sincerely,

Reply to this comment
Report this review
★★★★★

“Fantastic Dentist”

Written on: 02/03/2017 by MicahMaurer (1 review written)

I woke up with extreme pain in a back tooth on Friday morning in Darwin. I emailed Bali 911 and asked if they could see me around lunch time Saturday. They replied almost straight away they could see me at midday. I jumped on a plane ($209 return) and stayed at the Angel Hotel ($82 for two nights) It turned out I needed two root canal filling ($400 for both)and they could drill through my crowns. After the dentist worked on my teeth she said that unfortunately she would have to remove my… Read Full Review

By Dental_Departures_Customer_Care

Written on: 05/03/2017

We are thrilled to hear we were able to accommodate your time frame and are now feeling well after having a quick Bali Holiday while finding some savings and obtaining the highest quality of dental care! We truly value your loyalty! Please advise if there is anything else we may assist you with! Best!

Reply to this comment
Report this review
★☆☆☆☆

“Didn't respond to any of my questions”

Written on: 02/03/2017 by VictorGallagher291 (1 review written)

I scoured their site. Found a doctor I wanted to work. Answered all their details questions then received a letter back that indicated they did not really read my inquiry. So repeated again what I wanted and never received any type of confirmation. Just this survey to fill out. I suspect they don't have English speaking workers… Read Full Review

By Dental_Departures_Customer_Care

Written on: 05/03/2017

Thank you for sharing your feedback and bringing your concerns to our attention. As per your comment, when requesting information for procedures specially Medical a Form needs to be filled our beforehand which contains data required by the clinic to provide a personalized answer and/ or quote to the procedure the patient is interested in. Then the appointment date is requested and confirmed a few hours later as per the clinic's availability. I hope this is the survey you are referring to. As well, there are quality forms sent automatically by the system to obtain feedback about the booking experience through Dental or Medical departures, this one does come to your email before you have had your appointment since it is meant to grade not the clinic experience but prior protocol. Perhaps this is the survey you used to place your review today. I hope this information helps, if you require further assistance please be so kind to contact us toll free to our 24/7 line, via Live chat at our website or through Social Media where our Customer Care team will be pleased to take care of you! Best!

Reply to this comment
Report this review
★★★★★

“Excellent customer service”

Written on: 01/03/2017 by umpireplb (1 review written)

My interaction with the Dental Departures representative who made my appointment for me was smooth and flawless from start to finish. She asked me a few relevant questions, was responsive to all of mine, and sent me a confirmation e mail after the appointment at the dental clinic was made with all relevant information, as well as some tips for a safe excursion to and from the clinic in Los Algadones. I was extremely gratified by the entire transaction; so far, so good!… Read Full Review

By Dental_Departures_Customer_Care

Written on: 05/03/2017

We appreciate your positive feedback and are glad we were able to address all your queries resulting in a confirmed appointment to obtain highest quality of dental care at the best prices! We wish you a wonderful experience at your visit! Please kindly let us know how it all went! Best!

Reply to this comment
Report this review
★★★☆☆

“Experience of a 1st time User”

Written on: 01/03/2017 by Shanti922 (1 review written)

This is the first time we are using dental departures. The service we received at the dental clinic was very good and at the hands of an experienced Dentist. However, the arrangements made were not smooth enough and we were not informed. We had to send a reminder email before an appointment was made for us. Furthermore, the person we were dealing with went on leave without even finalizing our appointment or informing us that someone else will take over. We only came to know when we sent a… Read Full Review

By Dental_Departures_Customer_Care

Written on: 03/03/2017

We truly value your feedback and bringing your concerns to our attention. Please receive our apologies for the inconveniences you encountered during your dental experience. There is definitely room for improvement in every service and addressing your concerns will bring us a step closer to better take care of you in the future. We would love to have the opportunity to assist you again and bring you closer to the highest quality of dental care at the best prices. Thank you very much!

Reply to this comment
Report this review
★★★★★

“Timely response.”

Written on: 01/03/2017 by yxStone369 (1 review written)

I believe I am in good hands with dental departures. I am assured that the Dental Clinic I have chosen is of the highest standards because Dental Departures has done a thorough review to ensure the clinic is of the best quality. Dental departures staff are always available to solve my questions, make bookings and promptly get back to me… Read Full Review

By Dental_Departures_Customer_Care

Written on: 03/03/2017

We appreciate your positive comments, and you are correct All our clinics do go through a quality process to ensure our patients receive the best care. Our Customer Care team is happy to assist you with your inquiries, we are glad we have been able to assist you in a prompt manner! Please let us know how everything went on your appointment! sincerely,

Reply to this comment
Report this review
★★★★★

“The best place”

Written on: 26/02/2017 by Deone278 (1 review written)

Is the verter place if you want answers for the best places for dentist, i am greatefuly a lot for you helo, thank you so much… Read Full Review

By Dental_Departures_Customer_Care

Written on: 27/02/2017

We truly value your positive feedback! We hope to have helped you book your dental appointment and are now all set to receive the highest quality of dental care at the best prices! Have a great visit! Sincerely,

Reply to this comment
Report this review
★★★★★

“Easy and helpful”

Written on: 25/02/2017 by Max1993 (1 review written)

I was just checking out the website doing some research because this would be my first time going to Mexico for dental work. During my search a chat box popped up and usually I ignore those because I like to search on my own without feeling pressured. For whatever reason I decided to ask a question, I am VERY glad I did! She was friendly, easy to talk to, informative and sent me a quote right away. She also took care of scheduling my appointments and helped me book my hotel… Read Full Review

By Dental_Departures_Customer_Care

Written on: 27/02/2017

We truly appreciate your positive comments and are glad to have had the opportunity to assist you in booking not only your dental appointment but your accommodations for your visit! Please advise if there is anything else we may do for you! Sincerely,

Reply to this comment
Report this review
★★★★★

“Very Helpful”

Written on: 25/02/2017 by Choate227 (1 review written)

I appreciate the support in finding a dentist and also scheduling an appointment. I'm very impressed. I will definitely recommend to friends and family… Read Full Review

By Dental_Departures_Customer_Care

Written on: 27/02/2017

It has been our pleasure to assist you and we wish you the best on your appointment! Please do not hesitate to reach out to us if you shall require further assistance at any point of the process, we are available via live chat at our website, via toll free number or through social media! Cordially,

Reply to this comment
Report this review
★★★★★

“What a great experience”

Written on: 24/02/2017 by Frozendawg (1 review written)

I was told in Canada I needed to have a crown for a cracked tooth. with cleaning etc it would have been about $1800 cdn. I had the work done at the Dental Station in Cabo and it could not have been a better experience. They were professional while still being very friendly. They accommodated my schedule as I was only on holiday for a week. Dr. Polagio did an excellent job on the crown and after a little discomfort for a couple of days it felt absolutely perfect. Problem solved. In… Read Full Review

By Dental_Departures_Customer_Care

Written on: 02/03/2017

Thank you for sharing such positive feedback! We are glad you had a great experience at the clinic and are considering to visit annually for follow up! It will be our pleasure to continue to assist you to book your appointment and provide further savings to be enjoyed as a beautiful holiday! Sincerely,

Reply to this comment
Report this review
★★★★★

“Great response from a wonderful lady”

Written on: 24/02/2017 by vsMcLean213 (1 review written)

Imade an inquiry about SANI DENTAL and I was contacted a few hours later by a rep who was very helpful an answered my questions regarding a total bridge replacement.Due to the fact that this just bridge just broke,I am having anchor teeth capped here in Texas and plan on having bridge replacement done at SANI… Read Full Review

By Dental_Departures_Customer_Care

Written on: 27/02/2017

We appreciate your kind remarks about our Customer Care agent, we are glad you are all set to have your appointment in Los Algodones! We wish you the best on your appointment! Sincerely,

Reply to this comment
Report this review
★★★★★

“Wonderful facility”

Written on: 24/02/2017 by Edward480 (1 review written)

I travelled to Cancun from Canada to vacation and get a consultation for some major dental work including extractions and implants. Our host at our airbnb recommended Dr. Maricela Morales at Sunset Dental. I had done a lot of research into dentistry in Mexico prior to our trip but did not have the name of a dentist. Dr. Morales and the whole staff acommodated two different appointments within four days. I had a 3D cat scan of my mouth done at a special lab with CD provided to me to bring back… Read Full Review

By Dental_Departures_Customer_Care

Written on: 27/02/2017

Thank you for providing your review in such detailed and positive way! We hope to be able to continue to assist you if you decide to travel back to Mexico as per treatment plan provided and the bond made with the doctor. Thank you for giving us the opportunity to take care of you! Sincerely,

Reply to this comment
Report this review
★★★★★

“For one who rarely visit a dentist, I find it to be...”

Written on: 24/02/2017 by bqCarey459 (1 review written)

For one who rarely visit a dentist, I find it to be very professional, simple to make appointment and best of all the charges is affordable… Read Full Review

By Dental_Departures_Customer_Care

Written on: 27/02/2017

We truly value your positive feedback, and are glad you have had such great experience while finding great savings! Please advise if there is anything we may assist you with! Sincerely,

Reply to this comment
Report this review
★★★★★

“Is this the very best for a great deal less?”

Written on: 24/02/2017 by jbSchwartz1992 (1 review written)

I have yet to have any work actually done by the Sani Dental group, but if their actual procedures are in any way comparable to their schedueling and patient care it is going to be remarkable… Read Full Review

By Dental_Departures_Customer_Care

Written on: 27/02/2017

How wonderful to hear the first part of your dental experience has gone so smoothly and are looking forward to your visit! We wish you the best on your appointment and hope you could share some feedback at your best convenience! Sincerely,

Reply to this comment
Report this review
★★★★★

“Dental appointment”

Written on: 23/02/2017

Took a long time to schedule, but that was due to my source of x-rays, they could not be e-mailed, even though I was told they could. She kept in touch, but not pushy. Finally was able to send x-rays and in 2 days had an estimate, cleared dates with my friend who lives near Tucson and scheduled appointment. All delays were on my side. She is easy to work with and knowledgeable. Looking forward to my appointment at Young Dental, Nogales, MX. I will definitely recommend travel dentistry… Read Full Review

By Dental_Departures_Customer_Care

Written on: 27/02/2017

We truly value your kind remarks, we area able we were able to assist you as per your time frame and are now booked and ready to receive the highest quality in dental care at the best prices! We would love to hear how it all went on your visit if you have some time! Sincerely,

Reply to this comment
Report this review
★★★★★

“Exceptional caring Dentisrs”

Written on: 23/02/2017 by Kircher6 (1 review written)

The care I received from all staff was amazing, from the staff that greeted me at the Door to the Reception staff and Dentists, very professional and friendly, everyone spoke excellent English, cheaper than Australia and I got better care than I would have got in my home town, highly recommend the Bangkok Dental Hospital in Phuket… Read Full Review

By Dental_Departures_Customer_Care

Written on: 27/02/2017

We are thrilled to hear you had such positive experience at the clinic and were able to receive high quality dental care at the best prices! We hope you had as well enjoyed your holiday in Bangkok! Thank you so much for your preference! Sincerely,

Reply to this comment
Report this review
★★★★☆

“Prompt and Efficient!”

Written on: 23/02/2017 by KonnerChandler (1 review written)

Quick to respond to any questions as well as providing an estimate regarding dental work required. Anxiously awaiting initial examination/consultation. Will be happy to provide additional feedback if I go through with the procedure… Read Full Review

By Dental_Departures_Customer_Care

Written on: 27/02/2017

It has been our pleasure to assist you in the first phase of your dental process, yes we would appreciate your feedback after your visit! We wish you the best on this trip! Sincerely,

Reply to this comment
Report this review
★★★★★

“Quick and helpful”

Written on: 23/02/2017 by McCallzt479 (1 review written)

Very helpful in arranging an appointment. Called back quickly, knowledgeable and fast to reply. Called to follow up as well as sending an email. … Read Full Review

By Dental_Departures_Customer_Care

Written on: 27/02/2017

We appreciate your positive feedback, and glad our customer care team assisted you promptly and informed you about your dental requirements. Thank you for your preference!

Reply to this comment
Report this review
★★★★★

“as i have stated previously i am very happy with your...”

Written on: 23/02/2017 by 2Willis (1 review written)

as i have stated previously i am very happy with your service , your clinic is very nice and a very relaxing professional atmosphere. i have recommended you to many of my friends . the reason i am seeking your help i find it impossible to eat with my plate and was hoping you could help me rectify this problem, I remember the lovely lady dentist telling me a metal plate is much more comfortable anyway i look forward to my visit on the 15th of March thanks so much for your follow up email… Read Full Review

By Dental_Departures_Customer_Care

Written on: 27/02/2017

Thank you very much your kind remarks and for bringing your concerns to our attention! We will be pleased to help you to address this with the clinic, would it be at all possible to contact us via our toll free number, or via our live chat on our website? We are available 24/7 to assist you since via this platform we are unable to see your contact information. Thank you in advance and look forward to hear from you! Sincerely,

Reply to this comment
Report this review
★★★★★

“The best for less.”

Written on: 23/02/2017

I went through a booking agent and she was exceptional in her chosen field. I could not have been more satisfied with everything since it all worked perfectly… Read Full Review

By Dental_Departures_Customer_Care

Written on: 27/02/2017

We are thrilled to hear our Customer Care agent provided you with useful information to select your clinic and set up your appointment! Thank you for choosing us to assist you on receiving the highest quality dental care at the best prices! Sincerely!

Reply to this comment
Report this review
overview