Dental Departures Reviews - www.dentaldepartures.com

★★★★☆
4.5 / 5
1088
90% of users recommend this
  • Value For Money

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★★★★★

“Exerlent, helpful, honest”

Written on: 03/04/2016 by 285Robles (1 review written)

Dental Departures was a great help in getting me a appointment with the motel and the dentist! They made sure I got all my discounts I was suppose to get, the dentist wasn't going to give me my 10% military discount, but after I talked with Michell she got right on it and made sure I got the discount-453$ Michell was very professional each time I talked to her and I guess you can say she planned the whole trip for me, I would advise others to go though Dental Departures if they need to go to… Read Full Review

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★★★★☆

“Pick up service”

Written on: 02/04/2016 by Galbraith1971 (1 review written)

Yes it was ok the pick up service great the price ok not too sure how much it would have costed me in the end surely it would still been cheaper… Read Full Review

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★★☆☆☆

“Misrepresentation by DD & not supported by SANI”

Written on: 30/03/2016 by wdRankin138 (1 review written)

I made appointment after site offered 10% off coupon for St Patrick Day. Also, site offers hotel stay for 3-days which was never provided. (Sani said hotel was booked). I had to rent room further away and rent car. Nothing was taken into account and SANI refused to take the 10% discount, stating that Dental Departure would refund me the $700 on %7000 (approx) bill. (actual fee) $6975) Thoroughly disappointed in communication with DD and handling on my problem. I made numerous calls and… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 31/03/2016

Thank you for sharing your experience with us, it helps to improve our processes. Glad to note that you have been taken care of and hope we can help you in the future.

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★★★★☆

“Need to clarify booking is confirmed”

Written on: 28/03/2016 by johnmac59 (1 review written)

There seems to be some confusion about the use of the word 'confirmed'. When DD write back after initial booking is made, they tell you it is confirmed. In my case, the clinic didn't think so and there was a mad scramble on the morning of my appointment to 'confirm' my appt. The 10% refund was great though and the DD lady I dealt with was very pleasant… Read Full Review

Dental_Departures_Customer_Care's Response to johnmac59's Review

Written on: 31/03/2016

Thank you for your input on the process of confirming and it will be noted! Glad your experience was overly pleasant and you enjoyed the refund. We hope you will use our services again!

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★★☆☆☆

“Consultation”

Written on: 25/03/2016 by Sheldonv191 (1 review written)

The overall experience was not good, I felt as though the staff were more interested in the vacation weekend than performing the procedure. The dentist told me on several occasions that "the lab" was closed until Monday I went to another dentist not far from the clinic as a walk in and had the procedure performed … Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 31/03/2016

We are disappointed you we not satisfied with your dentist appointmnet. Did you use Dental Departures to book this appointment? We hope we can serve you in the future with better results.

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★★★★★

“Value for Money”

Written on: 24/03/2016 by geKeene409 (1 review written)

Thanks for creating this service. It's well worth it… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 25/03/2016

Fantastic! This service was created to help others find quality dental care at an affordable price because it is so critical in your health options! Thank you for taking the time for this review!

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★★★★★

“Great service, recommended.”

Written on: 24/03/2016 by ioMcGinnis166 (1 review written)

Great service, would highly recommend if your in hcmc to get any dental treatment… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 25/03/2016

Thank you so much for your review! We strive to give you quality dental care at an affordable price so your recommendation is so valuable to us! Please contact us again!

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★★★★★

“Excelente Servicio. Amabilidad fuera de lo común,...”

Written on: 19/03/2016 by SilviaGregory (1 review written)

Excelente Servicio. Amabilidad fuera de lo común, viaje largo pero provechoso! Recomiendo a cualquier persona, realmente vale la pena… Read Full Review

Dental_Departures_Customer_Care's Response to SilviaGregory's Review

Written on: 25/03/2016

Gracias por tomarse el tiempo para esta revisión. Utilice nuestras herramientas otra vez entonces la próxima vez usted necesita cuidado dental!

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★★★★☆

“Focus on client experence”

Written on: 19/03/2016 by 68English (1 review written)

The site gave me a good framework to orient myself by reading customer reviews of their dentist treatments. Such treatment is a personal thing and as such, I found it valuable to rely on personal experience by customers. I wrote a review myself and found that the site also is providing enough control means to enable real contributions and avoid marketing ones (ou have to fill in your name, the date of visit, your e-mail and you have to declare that you made the contribution self motivated)… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 25/03/2016

We appreciate the time you took to give great detaill in your review! You have captured how our reviews work. We are thrilled you found our tools useful in your decision for dental care. We have the same happening with medical care if you are interested, please contact us again!

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★★★★☆

“Fast convient service”

Written on: 13/03/2016

I really liked the service… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 18/03/2016

Thank you for sharing your thoughts - we hope to serve you again in the future!

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★★★★★

“sensitive & highly professional & efficient”

Written on: 12/03/2016 by Chimera53 (1 review written)

From the moment I stepped into the clinic, I felt confident and relaxed by the sensitivity and the efficiency of the staff, from the front desk to the actual nurses and surgeon. I cannot fault the procedures and the concern for my comfort and well being. I have never had this sort of service in my own country of Australia. I am only half way through my treatment at present but I would have no hesitation in recommending this clinic to anyone travelling from overseas. The clinic is state of the… Read Full Review

Dental_Departures_Customer_Care's Response to Chimera53's Review

Written on: 18/03/2016

What a beautiful testimony! Your are very important to the clinic and to Dental Departures - we hope to see your smile again if needed and your friends!

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★★★★★

“Excellent service & excellent work. Couldn't have...”

Written on: 12/03/2016 by 1nancyp (1 review written)

Excellent service & excellent work. Couldn't have been happier. The best decision I've made all year! Dr. Gaspar is the best… Read Full Review

Dental_Departures_Customer_Care's Response to 1nancyp's Review

Written on: 18/03/2016

Thank you so much for taking the time for this review - we hope your friends and family will use Dental Departures also!

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★★★★★

“Urgent dental care ”

Written on: 11/03/2016

I developed a dental abscess while vacationing in Texas. I was in a lot of pain and my jaw was extremely swollen .Not knowing a dentist in the area , I went on line to research and check recommendations. The service I received was excellent ....... prompt, efficient and extremely courteous , I was able to be at my chosen dentist later the same day ,thanks to this system… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 18/03/2016

Having such a problem while on vacation is not fun at all! Glad Dental Departures was able to get you taken care of and on your way again to more pleasant things! Thank you for taking the time for this very kind review!

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★★☆☆☆

“You didn't let me no his doctor no longer had his own...”

Written on: 08/03/2016 by Karla1960 (1 review written)

You didn't let me no his doctor no longer had his own business… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 10/03/2016

Thank you for your comments, feel free to contact us directly regarding this. Hope to hear from you again!

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★★★★★

“So easy No more excuses for not going to the dentist!”

Written on: 05/03/2016 by Alivian206 (1 review written)

This site made making a dental appointment in Mexico so easy that I really couldn't believe that I didn't have to track down previous customers or try to find local referrals to go by. The service was excellent, the follow-up is great and the appointment came through almost immediately. Fantastic service!!!… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 05/03/2016

Thank you so much for this review! Our teams try hard EVERY day to meet and exceed your expectations! Please contact us again to see if there are any promotions that can save you money!

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★★★★★

“is so best”

Written on: 05/03/2016 by Cooley280 (1 review written)

I’m impressed with service and work style of Dong Nam dental clinic.The clinic is very professional, made me feel welcome as soon as i arrived. The staff is very friendly… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 05/03/2016

Thank you for your review! We hope Dental Departures is the one you call when you need another appointment! We have a new rewards program that can save you money as well!

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★★★★★

“Something to smile about”

Written on: 03/03/2016 by RogerHiggins (1 review written)

Totally satisfactory in every way. It is a great relief to have found a reliable, knowledgeable dental service… Read Full Review

Dental_Departures_Customer_Care's Response to RogerHiggins's Review

Written on: 05/03/2016

Wow! Thank you so much! We want to serve you for many years - ask for information on current promotions when you call again - we love to see you smile!

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★★★★★

“very good”

Written on: 03/03/2016 by Coleman293 (1 review written)

was happy with your assistance… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 05/03/2016

We are very thankful for your review! We want our wonderful patients to be very happy! When you contact us next time, ask if there are promotions that could save you even more money!

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★★★★☆

“Excellent”

Written on: 02/03/2016 by Rattan (1 review written)

This is the best service I ever had. Everything was great. I am very happy… Read Full Review

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★★★★★

“Very pleased”

Written on: 01/03/2016

Everyone I talked to were just great and very helpful, I was very nervous about going to Mexico but they made me feel better about it and I'm glad I went, will go again for sure!… Read Full Review

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