Dental Departures Reviews - www.dentaldepartures.com

★★★★☆
4.4 / 5
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★★★★★
Dental Departures - www.dentaldepartures.com

“Very satisfied”

Written on: 03/01/2015 by Sherleydiane (1 review written)

Was very nervous as had not been to dentist in 35 years. Very happy. Very clean, friendly people, and my friend who has been here before was correct telling me how good this place is. I liked talking to others about their experiences. Everyone seems satisfied. Will enjoy the rest of my days. Best dentists I have ever had… Read Full Review

Joanne.goodwin's Response to Sherleydiane's Review

Written on: 17/01/2015

Thank you very much for your great review of your dental experience!
Nothing makes us happier than to hear that you were very happy with your dental experience particularly after feeling so nervous about it prior.
It is always helpful speaking with others about their experiences and that is why we have reviews from past patients on our clinic sites. We hope that you also found those reviews helpful.
Please recommend our services to your friends and family as well so that we can help them to organize their future care too :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“EXPERT, KIND, AND FUN PEOPLE TO WORK WITH”

Written on: 01/01/2015 by KaydenWheeler95 (1 review written)

All the staff took the time to answer my many questions without strain or hassle. I sent several emails and all emails were answered in a timely manner. I can say I had fun learning about the dental adventure I was about to take in a few weeks. As a result, I felt very confident I was going to have a good experience at Sani Dental Platinum. And guess what? I did :) Thanks girls for all you support and for going the extra mile in setting me up to have a fantastic dental experience. You… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 13/01/2015

Thank you so much for your kind words and great review of Dental Departures. We are happy to hear that the girls were able to reply to your emails and answer your questions in a timely manner.
That's great that you had such a great dental experience and we are always here to help after your dental treatments as well if you have any questions.

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★★★★★
Dental Departures - www.dentaldepartures.com

“Coordination of dental appointment.”

Written on: 31/12/2014 by moorejc55 (1 review written)

The service was very good and I could not have expected better coordination. I totally appreciate your service and will recommend it to my friends… Read Full Review

Dental_Departures_Customer_Care's Response to moorejc55's Review

Written on: 13/01/2015

Thank you for your 5 star review! We are very happy to hear that you found our service here at Dental Departures to well coordinated in assisting you with organizing your dental care.
We would love you to recommend us to your family and friends :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“So glad I contacted Dental Departures!”

Written on: 28/12/2014 by EmanuelDay (1 review written)

Only negative was that for my 7am appointment, we found the Quechan parking lot closed. We had to drive down the road to park and walk quite a distance to the border, so I was late for my appointment. We assumed if the border opens at 6am, the parking lot would've been open. Guess we shouldn't have taken that for granted… Read Full Review

Joanne.goodwin's Comment

Written on: 17/01/2015

Thank you for your 5 star review of Dental Departures!
We are sorry to hear that you found the Quechan parking lot closed. The border crossing is in California and the border hours are CA time zone 6am to 10pm. The lot should be open those hours so we are sorry for that inconvenience.
If we can assist you again with your dental care in the future, please let us know.

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★★★★★
Dental Departures - www.dentaldepartures.com

“Ocean Dental in Cancun Mexico”

Written on: 27/12/2014 by JohannaTrachuk (1 review written)

Best dental experience ever! We came from Canada and this was our first visit to a dental office in Mexico; Ocean Dental was awesome. Their friendly manner and expert care were obvious from our first visit. Between three of us, we had teeth cleaned, a mouth guard made, a top denture made, 5 root canals, 8 crowns and an implant; all within 8 days. We were shuttled from the airport to the hotel and transported for dental appointments. We never needed any pain relief after visits and did not… Read Full Review

Dental_Departures_Customer_Care's Response to JohannaTrachuk's Review

Written on: 05/01/2015

Thank you for your five star review of Ocean Dental. They are an excellent clinic and many of customers visit them for their dental care. That's great that you were able to have all of those dental treatments during your stay and still save money! Please recommend us to your family and friends so that we can help organize their dental care as well.

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★★★★☆
Dental Departures - www.dentaldepartures.com

“Already submitted to the Dentist..”

Written on: 27/12/2014 by 159McNally (1 review written)

The care service was done very well. I do not want to be kept waiting, when there is already an appointment time set… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 05/01/2015

Thank you for your review! That's great to hear that you were happy with the service and that you were seen to in a timely manner.
Please feel free to contact us again for your future dental care.

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★★★★★
Dental Departures - www.dentaldepartures.com

“Outstanding quality ,value, sevice!”

Written on: 24/12/2014 by edmundjay (1 review written)

You will be impressed with the quality of care you receive at the clinic, I would highly recommend this clinic to anyone seeking high quality dentistry at a low cost. My experience was positive from the moment I was picked up at the border to the time I was dropped off at the border to return to the Phoenix. I will be returning to complete a well defined plan for my dental needs!… Read Full Review

Dental_Departures_Customer_Care's Response to edmundjay's Review

Written on: 05/01/2015

Thank you for such a great review of the dental clinic that you attended. We are very happy to hear that your experience with them was positive and that you now have a dental plan in place.

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★★★★★
Dental Departures - www.dentaldepartures.com

“Good dentist in Phuket town!”

Written on: 24/12/2014 by rzzzwilson (1 review written)

I had moved to Phuket, didn't know anything about the dental facilities here. So I just walked around and found Dr. Thianchai's clinic. I'm glad I did, as I found him and his staff to be efficient and polite. He has gentle hands!… Read Full Review

Dental_Departures_Customer_Care's Response to rzzzwilson's Review

Written on: 05/01/2015

Thank you for your great review! We have many excellent clinics here in Phuket as well as other major cities in Thailand and the staff are very caring and gentle. We are very happy to hear that you had a great experience and if we can assist you or your friends and family with dental care in the future, please do not hesitate to contact us here at Dental Departures.

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★★★★☆
Dental Departures - www.dentaldepartures.com

“A good way to make and confirm appointments”

Written on: 24/12/2014 by Arjuni236 (1 review written)

Staff were very responsive to my needs as a patient. They were quick in email responses and were genuinely caring in completing all the appointment reservations and confirmations. A bridge in any communication gap between patient's native language and the staff's language… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 05/01/2015

Thank you for your kinds words! We are happy to have been able to assist you with scheduling your appointments in a timely manner. Our service certainly does it make things easier where there may be language barriers therefore, ensuing that you get the very best of care.
Please recommend us to your friends and family so that we can help them too :)

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★★★★☆
Dental Departures - www.dentaldepartures.com

“Communication was great!”

Written on: 24/12/2014 by KennethOliver (1 review written)

It was great talking to the representative from dental departures as he was very knowledgeable on the services that we needed and we were able to communicate with him to explain what we needed and to get a recommendation for a dentist we could see. But I needed a good cleaning as I was unhappy with the dentist I went to in September in Palm Springs as that one did not get all the calculus off my teeth and the dentist that I saw in Los Algondones did the cleaning very quickly and did not get all… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 05/01/2015

Thanks so much for your great review and kind words! You must have had Eric help you to organize your dental care and he's a real gem. Please do not hesitate to contact us again for your future dental care :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“Great dental clinic in Cancun”

Written on: 19/12/2014 by Bruce57 (1 review written)

I highly recommend this place! A fraction of the cost and very professional… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 23/12/2014

Thank you for your Five Star review! We are very happy to have been able to help you organize your dental care in Cancun for a fraction of the cost.
Please contact us again for your future dental care too!

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Dental_Departures_Customer_Care's Comment

Written on: 05/01/2015

Thank you for your review! That's great that you were so happy with the cost and professionalism of the clinic that we recommended.
Please do contact us again for your future dental care.

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★★★★★
Dental Departures - www.dentaldepartures.com

“experiance of professionalisam”

Written on: 19/12/2014 by 74McLeod (1 review written)

my appointment was handled very efficiently the agent was very helpful and very pleasant. i would recomend your service to anyone… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 23/12/2014

Thank you very much for your 5 star review! We are always happy to hear that you found our Customer Care Agent helpful and pleasant to communicate with. It has been our pleasure helping you to organize your dental care and we would love you to recommend us to others so that we can help them too :)

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Dental_Departures_Customer_Care's Comment

Written on: 05/01/2015

Thank you very much for your 5 star review! We are happy to hear that you found our customer care consultant helpful and efficient.
Please do recommend us to others so that we can help them to organize their dental care as well.

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★★★★★
Dental Departures - www.dentaldepartures.com

“First Dental trip in Algodones”

Written on: 18/12/2014 by Nicholson1953 (1 review written)

I phoned to make an appointment and left a message. I received a return call from a very nice lady who listened to me and explained her process. She helped me with directions, the fact there is a shuttle so you can't get lost, contact information and was able to get me an appointment the very next morning. She sent me a follow up email to confirm my appointment. I very much liked and appreciated her detailed information and the follow up. The website is very nicely laid out and easy to follow… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 23/12/2014

Thank you very much for taking the time to write such a great review of our services at Dental Departures.
We are happy to hear that our Customer Care Coordinator was able to help answer your questions and schedule an appointment time for you so promptly.
That's great to know that you found our website and price list helpful and you are unsure of exactly what you are needing, our customers are always welcome to send in their current dental x-rays for a treatment plan and quote.
We would love it if you would recommend us to your friends and family so that we can help them with their dental care in the future too :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“They help you get there!”

Written on: 14/12/2014 by 85McCallum (1 review written)

Dental Departures was very helpful when I wrote early for help to find a hotel close to the railway station in Bangkok on my way to Chiang Mai. You can ask them any question as you prepare for your Dental appointment and they are there with an answer. They are your friend… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 15/12/2014

Thank you for your 5 star review of our services at Dental Departures. Our customer care staff are very happy to have been able to help you in organising your dental care with hotel information as well.
We trust that your dental treatments went well and look forward to hearing from you again in the future.

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★★★★★
Dental Departures - www.dentaldepartures.com

“Calming my Nerves”

Written on: 14/12/2014

I was at best very apprehensive about going to Mexico for dental work. When I was contacted by Dental Departures, the gentleman spoke with me for 45 minutes and answered every question I had. He paid attention to our needs and covered every detail. We just made our first visit to Sani Dental care, and he was absolutely on point. I am not crazy about getting the work done, but feel totally confident in our choice. Thank you!… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 15/12/2014

Thank you for your kind words! We understand that travelling abroad for the first time for your dental care can be daunting so we are very happy that he was able to speak with you at length and help you to feel comfortable about your dental care.
Please feel free to call any time if you have concerns during and after your treatment as well, as he is always here to help :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“Helpful”

Written on: 12/12/2014 by Weavertm381 (1 review written)

We were seeking a gentle dentist and Dental Departures assisted us in finding a dentist that was very gentle as well as thorough. The office was easy to locate and the personnel were very friendly. I witnessed the staff disposing of needles and other materials in a red waste disposal receptacle. All equipment used was in a sealed bag and opened in front of me. I liked that there appeared to be no outside contamination on items used in my mouth… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 15/12/2014

Thank you for your 5 star review! We are very pleased to have been able to assist you in finding a great dentist. At Dental Departures we have the advantage of having staff in various different countries and we are therefore able to visit our clinics personally to ensure that they follow International Infection Control Guidelines.
Please recommend us to your friends and family so that we can help them with their dental care too :)

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Dental_Departures_Customer_Care's Comment

Written on: 15/12/2014

Thank you for your 5 star review! We are very pleased to have been able to assist you in finding a great dentist. At Dental Departures we have the advantage of having staff in various different countries and we are therefore able to visit our clinics personally to ensure that they follow International Infection Control Guidelines.
Please recommend us to your friends and family so that we can help them with their dental care too :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“Good Experience”

Written on: 06/12/2014

I made a reservation for a dentist whose office appeared to be close to me, based on the map on the Dental Departures website, but I shortly realized the map was not accurate. I replied to the email I had received from someone at Dental Departures, explaining that I wanted to cancel. She immediately replied, apologizing for the problem, cancelling the appointment, and telling me they were now looking into the mapping issue. I then made a reservation with another dentist near my residence. This… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 10/12/2014

Thank you so much for sharing your experience with us at Dental Departures! Regarding the map that was not accurate, we sincerely apologise and are happy that we got that sorted out for yourself as well as future customers visiting there.
We love hearing that you found all of the details on our website to be both helpful and accurate and we would love to hear from you again in the future so that we can also assist you with any following dental care.
Please recommend us to your family and friends so that we can assist them too :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“every thing was exelent the doctor the aployees the...”

Written on: 06/12/2014 by 21Bradford (1 review written)

every thing was exelent the doctor the aployees the estableschedmint the service… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 10/12/2014

Thank for your 5 star review!
We are happy to hear that you received such excellent care and we happy to have been able to help you arrange your dental care. We look forward to hearing from you again in the future.

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★★★★★
Dental Departures - www.dentaldepartures.com

“My experience at Ocean Dental, Cancun was fabulous!”

Written on: 06/12/2014 by qbClarke454 (1 review written)

My entire experience was incredible. From them taking care of all travel arrangements and accomodations. The dentist and staff all spoke fluent. I could not have asked for a more informative, personal, and friendly experience!… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 10/12/2014

Wow, what a fantastic review of Ocean Dental. We are so happy that you received such great care at the clinic and it has been our pleasure helping you to organize your travel there.
Please contact us again for your future dental care.

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★★★★★
Dental Departures - www.dentaldepartures.com

“Dental Departures answered all my questions ”

Written on: 04/12/2014 by 401Sandoval (1 review written)

Dental Departures answered all my questions and put to rest any worries that I had about how to set this up. There are a lot of details to making these referrals work, and the staff did a great job at smoothing the way… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 10/12/2014

Thank you for your great review!
We understand that it is a bit unnerving the first time one travels abroad for dental care and it is our goal to help you through this process and get everything set up for you. We are so happy that our customer care staff were able to do this for you. Please continue to use us as a resource.

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