Dental Departures Reviews - www.dentaldepartures.com

★★★★☆
4.4 / 5
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Latest Reviews

★★★★★

“I Love my Medical Departures Representative!”

Written on: 19/04/2017 by Dental_Departures_customer_care (1 review written)

Suchera, (Goi to her friends) is one of the most amazing professional persons i have ever met. I originally encountered her on my last visit to Thailand when i used Medical Departures to organize my mid face and neck lift. She met me at the hospital and immediately extended her hand to introduce herself and to reassure me. From that point she was in control and guided me through everything that was necessary without glitch and reassuring me at every point of concern. For the first time in… Read Full Review

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★★☆☆☆

“Started off good Ended Bad”

Written on: 26/03/2017 by Dyfi (1 review written)

When i was booking my appointment all was going well,Good communication and all the arrangements were good ,I ordered a car to pick me up from my hotel and took me back which was a good service.I was promised a 10% discount on my final bill which was around $400 New Zealand Dollars when i emailed Dental Departures with mu receipts and they told me im not eligible for the discount they said i hadn't put in a code which i had been sent at the start of the arrangements so i never saw the $400 and… Read Full Review

By Dental_Departures_Customer_Care

Written on: 26/03/2017

Thank you so much for bringing your concerns to our attention! As per your kind comment, please be advised that Promotions need to be applied on bookings prior to the appointment. When receiving your confirmation emails the promo applied is fully described, as well as terms and conditions sent by our Customer Care team on such confirmations. Unfortunately there is no way to add a code after the appointment has passed. We are truly for the inconveniences you have encountered on this regard. If you shall require further information or details please kindly reach out to us. Sincerely,

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★★★★★

“Teeth Whitening Experience”

Written on: 10/03/2017 by laurelarry (1 review written)

The staff was very knowledgeable and they explained everything they were doing. There was someone there at all times during the procedure… Read Full Review

By Dental_Departures_Customer_Care

Written on: 12/03/2017

It is wonderful you were guided through the process on your dental visit resulting in a positive experience! We appreciate your feedback and having taken the time to share it! Please advise if there is anything we may assist you with in the near future!

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★★★★★

“Absolutely understanding”

Written on: 09/03/2017 by Anjmckinley (1 review written)

Yes I'm totally surprised that you have been great with my enquiries with all my concerns and very prompt with all my questions and reassuring… Read Full Review

By Dental_Departures_Customer_Care

Written on: 12/03/2017

We truly value your positive comments; and are glad to hear we have succeeded in informing and reassuring your on your dental journey in a prompt manner. Please share how your visit was if at all possible! Sincerely,

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★★★★☆

“Great savings compared to my home country. Many...”

Written on: 07/03/2017 by MiyaQuinn (1 review written)

Great savings compared to my home country. Many clinics to choose from so many countries. I also like that Dental Departure answered all my questions… Read Full Review

By Dental_Departures_Customer_Care

Written on: 12/03/2017

We are thrilled to hear you have found savings in our offer while being able to choose from high quality dental facilities! Please ask as many questions as you possibly can, it our our pleasure to assist you! Sincerely,

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★★★★☆

“Booking”

Written on: 07/03/2017 by McLeod25 (1 review written)

The bookings, info, hotel info etc was very well done. Hope work will be the same… Read Full Review

By Dental_Departures_Customer_Care

Written on: 12/03/2017

Thank you so much for your positive feedback! We wish you the best on your dental experience, it has been our pleasure to connect you with the highest quality of dental care at the best prices! Please kindly share how it all went! Sincerely,

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★★★★★

“Best service ever.. will go no where else”

Written on: 05/03/2017 by Smithqx256 (1 review written)

I have never had a bad experience but this time I am bringing a referral and the people at Dental Departures made it so easy! can only recommend you use this service, they are the best. I use it at least twice a year and am amazed they always go above and beyond. If you need anything done.. use dental departures. You will not regret it!… Read Full Review

By Dental_Departures_Customer_Care

Written on: 05/03/2017

We truly appreciate your kind comments, thank you for your loyalty and preference! We look forward to continue to tend for your dental needs as well as the people you kindly send our way! Sincerely,

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★★★★★

“Great service”

Written on: 05/03/2017 by Gillespie88 (1 review written)

Great service, I need to book and the cancel and reschedule my appointment and it was so easy with this service… Read Full Review

By Dental_Departures_Customer_Care

Written on: 05/03/2017

It is our pleasure to assist you! We area glad you could reschedule so you do not miss out on obtaining high quality dental care at the best prices! Please advise if you shall require any assistance at any point of your dental experience, we are here to take care of you! Sincerely,

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★★★★★

“Wonderful service and Quick Response ”

Written on: 02/03/2017 by kalalala (1 review written)

The online booking service is quick to respond and is very helpful when I asked questions. I loved the system… Read Full Review

By Dental_Departures_Customer_Care

Written on: 05/03/2017

Thank you very much for your kind remarks, we are glad our Live chat service has provided you prompt attention to follow up on your inquiries! We hope you are all set and ready to have a great dental experience! If at all possible we would love to hear how everything went! Sincerely,

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★★★★★

“Fantastic Dentist”

Written on: 02/03/2017 by MicahMaurer (1 review written)

I woke up with extreme pain in a back tooth on Friday morning in Darwin. I emailed Bali 911 and asked if they could see me around lunch time Saturday. They replied almost straight away they could see me at midday. I jumped on a plane ($209 return) and stayed at the Angel Hotel ($82 for two nights) It turned out I needed two root canal filling ($400 for both)and they could drill through my crowns. After the dentist worked on my teeth she said that unfortunately she would have to remove my… Read Full Review

By Dental_Departures_Customer_Care

Written on: 05/03/2017

We are thrilled to hear we were able to accommodate your time frame and are now feeling well after having a quick Bali Holiday while finding some savings and obtaining the highest quality of dental care! We truly value your loyalty! Please advise if there is anything else we may assist you with! Best!

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★☆☆☆☆

“Didn't respond to any of my questions”

Written on: 02/03/2017 by VictorGallagher291 (1 review written)

I scoured their site. Found a doctor I wanted to work. Answered all their details questions then received a letter back that indicated they did not really read my inquiry. So repeated again what I wanted and never received any type of confirmation. Just this survey to fill out. I suspect they don't have English speaking workers… Read Full Review

By Dental_Departures_Customer_Care

Written on: 05/03/2017

Thank you for sharing your feedback and bringing your concerns to our attention. As per your comment, when requesting information for procedures specially Medical a Form needs to be filled our beforehand which contains data required by the clinic to provide a personalized answer and/ or quote to the procedure the patient is interested in. Then the appointment date is requested and confirmed a few hours later as per the clinic's availability. I hope this is the survey you are referring to. As well, there are quality forms sent automatically by the system to obtain feedback about the booking experience through Dental or Medical departures, this one does come to your email before you have had your appointment since it is meant to grade not the clinic experience but prior protocol. Perhaps this is the survey you used to place your review today. I hope this information helps, if you require further assistance please be so kind to contact us toll free to our 24/7 line, via Live chat at our website or through Social Media where our Customer Care team will be pleased to take care of you! Best!

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★★★★★

“Excellent customer service”

Written on: 01/03/2017 by umpireplb (1 review written)

My interaction with the Dental Departures representative who made my appointment for me was smooth and flawless from start to finish. She asked me a few relevant questions, was responsive to all of mine, and sent me a confirmation e mail after the appointment at the dental clinic was made with all relevant information, as well as some tips for a safe excursion to and from the clinic in Los Algadones. I was extremely gratified by the entire transaction; so far, so good!… Read Full Review

By Dental_Departures_Customer_Care

Written on: 05/03/2017

We appreciate your positive feedback and are glad we were able to address all your queries resulting in a confirmed appointment to obtain highest quality of dental care at the best prices! We wish you a wonderful experience at your visit! Please kindly let us know how it all went! Best!

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★★★☆☆

“Experience of a 1st time User”

Written on: 01/03/2017 by Shanti922 (1 review written)

This is the first time we are using dental departures. The service we received at the dental clinic was very good and at the hands of an experienced Dentist. However, the arrangements made were not smooth enough and we were not informed. We had to send a reminder email before an appointment was made for us. Furthermore, the person we were dealing with went on leave without even finalizing our appointment or informing us that someone else will take over. We only came to know when we sent a… Read Full Review

By Dental_Departures_Customer_Care

Written on: 03/03/2017

We truly value your feedback and bringing your concerns to our attention. Please receive our apologies for the inconveniences you encountered during your dental experience. There is definitely room for improvement in every service and addressing your concerns will bring us a step closer to better take care of you in the future. We would love to have the opportunity to assist you again and bring you closer to the highest quality of dental care at the best prices. Thank you very much!

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★★★★★

“Timely response.”

Written on: 01/03/2017 by yxStone369 (1 review written)

I believe I am in good hands with dental departures. I am assured that the Dental Clinic I have chosen is of the highest standards because Dental Departures has done a thorough review to ensure the clinic is of the best quality. Dental departures staff are always available to solve my questions, make bookings and promptly get back to me… Read Full Review

By Dental_Departures_Customer_Care

Written on: 03/03/2017

We appreciate your positive comments, and you are correct All our clinics do go through a quality process to ensure our patients receive the best care. Our Customer Care team is happy to assist you with your inquiries, we are glad we have been able to assist you in a prompt manner! Please let us know how everything went on your appointment! sincerely,

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★★★★★

“The best place”

Written on: 26/02/2017 by Deone278 (1 review written)

Is the verter place if you want answers for the best places for dentist, i am greatefuly a lot for you helo, thank you so much… Read Full Review

By Dental_Departures_Customer_Care

Written on: 27/02/2017

We truly value your positive feedback! We hope to have helped you book your dental appointment and are now all set to receive the highest quality of dental care at the best prices! Have a great visit! Sincerely,

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★★★★★

“Easy and helpful”

Written on: 25/02/2017 by Max1993 (1 review written)

I was just checking out the website doing some research because this would be my first time going to Mexico for dental work. During my search a chat box popped up and usually I ignore those because I like to search on my own without feeling pressured. For whatever reason I decided to ask a question, I am VERY glad I did! She was friendly, easy to talk to, informative and sent me a quote right away. She also took care of scheduling my appointments and helped me book my hotel… Read Full Review

By Dental_Departures_Customer_Care

Written on: 27/02/2017

We truly appreciate your positive comments and are glad to have had the opportunity to assist you in booking not only your dental appointment but your accommodations for your visit! Please advise if there is anything else we may do for you! Sincerely,

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★★★★★

“Very Helpful”

Written on: 25/02/2017 by Choate227 (1 review written)

I appreciate the support in finding a dentist and also scheduling an appointment. I'm very impressed. I will definitely recommend to friends and family… Read Full Review

By Dental_Departures_Customer_Care

Written on: 27/02/2017

It has been our pleasure to assist you and we wish you the best on your appointment! Please do not hesitate to reach out to us if you shall require further assistance at any point of the process, we are available via live chat at our website, via toll free number or through social media! Cordially,

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★★★★★

“What a great experience”

Written on: 24/02/2017 by Frozendawg (1 review written)

I was told in Canada I needed to have a crown for a cracked tooth. with cleaning etc it would have been about $1800 cdn. I had the work done at the Dental Station in Cabo and it could not have been a better experience. They were professional while still being very friendly. They accommodated my schedule as I was only on holiday for a week. Dr. Polagio did an excellent job on the crown and after a little discomfort for a couple of days it felt absolutely perfect. Problem solved. In… Read Full Review

By Dental_Departures_Customer_Care

Written on: 02/03/2017

Thank you for sharing such positive feedback! We are glad you had a great experience at the clinic and are considering to visit annually for follow up! It will be our pleasure to continue to assist you to book your appointment and provide further savings to be enjoyed as a beautiful holiday! Sincerely,

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★★★★★

“Great response from a wonderful lady”

Written on: 24/02/2017 by vsMcLean213 (1 review written)

Imade an inquiry about SANI DENTAL and I was contacted a few hours later by a rep who was very helpful an answered my questions regarding a total bridge replacement.Due to the fact that this just bridge just broke,I am having anchor teeth capped here in Texas and plan on having bridge replacement done at SANI… Read Full Review

By Dental_Departures_Customer_Care

Written on: 27/02/2017

We appreciate your kind remarks about our Customer Care agent, we are glad you are all set to have your appointment in Los Algodones! We wish you the best on your appointment! Sincerely,

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★★★★★

“Wonderful facility”

Written on: 24/02/2017 by Edward480 (1 review written)

I travelled to Cancun from Canada to vacation and get a consultation for some major dental work including extractions and implants. Our host at our airbnb recommended Dr. Maricela Morales at Sunset Dental. I had done a lot of research into dentistry in Mexico prior to our trip but did not have the name of a dentist. Dr. Morales and the whole staff acommodated two different appointments within four days. I had a 3D cat scan of my mouth done at a special lab with CD provided to me to bring back… Read Full Review

By Dental_Departures_Customer_Care

Written on: 27/02/2017

Thank you for providing your review in such detailed and positive way! We hope to be able to continue to assist you if you decide to travel back to Mexico as per treatment plan provided and the bond made with the doctor. Thank you for giving us the opportunity to take care of you! Sincerely,

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