Dental Departures Reviews - www.dentaldepartures.com

★★★★☆
4.4 / 5
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Latest Reviews

★★★★★

“Coordinating dental appointment”

Written on: 03/08/2015 by Memphish159 (1 review written)

I found that my appointment and follow up with reminders etc were done with consistent diligence which I found reassuring in its professionalism… Read Full Review

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★★★★★

“Excellent dental care”

Written on: 02/08/2015 by Pturnbough (1 review written)

Nothing except wonderful. Staff was very friendly and courteous. Very clean and exceptional service… Read Full Review

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★★★★★

“Friendly, professional staff”

Written on: 31/07/2015 by 130Knight (1 review written)

Our first consultation was very thorough. Upon examination and x-rays, doctor discussed all our option in a very professional manner. Procedures and its outcomes were discussed in detail. Comprehensive treatment plan was sent to us via email after it was double-checked by another doctor who will be doing the implants. All staff members in the office were also very friendly and helpful. We are looking forward to start our treatment soon… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 01/08/2015

Thanks for sharing your dental experience with us so far! It certainly sounds as though you are being very well taken care of we trust that your implants will go well too. We'd love to hear about it again after your treatments are complete.

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★★★★★

“I have a beautiful smile now! It makes me want to smile!”

Written on: 31/07/2015 by JaelynnMontgomery (1 review written)

He chose the perfect color and size for my crowns. I look better than I ever have… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 01/08/2015

Thanks for your awesome review! We are very pleased to hear that you are so happy with your new crowns and that you look better than ever. Enjoy your new smile and we'd love to see some before and after photos of you :)

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★★★★★

“Easy and very personal approach”

Written on: 30/07/2015 by BaronParsons (1 review written)

This site is very helpful . It will assist you in every way in finding the dentist you will love… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 30/07/2015

Thank you very much for your 5 star review! We are very pleased that you found our website helpful and that our customer care consultants were able to help you find the right dentist for your needs. We look forward to hearing from you again for your future dental care.

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★★★★★

“EXPERTS AT FINDING EXPERTS”

Written on: 25/07/2015 by LauraH.AZ (1 review written)

If you are looking for the best dentist go to the best to find one. They found a dentist for me in Los Algodones, MX. I'm so glad I went through them. Anytime I had any concern and emailed or called they were right there to fix the issue. I have nothing but GREAT things to say about Dental Departures! They don't just find a dentist for you, they are there to hold your hand. They have been in constant contact with me. They respond quickly if I have any problem. I HIGHLY recommend Dental… Read Full Review

Dental_Departures_Customer_Care's Response to LauraH.AZ's Review

Written on: 30/07/2015

Thank you so much for your kind words and your great review of our services at Dental Departures! We are happy to be able to help whenever possible and are very pleased that you felt we were there to "hold your hand". We do understand that it can be a little daunting travelling for your dental care so we are beside you every step of the way :)

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★★★★★

“Great Resource with Trustworthy Reviews”

Written on: 24/07/2015 by Collectomaniac (1 review written)

Dental Departures is the place to go if you are looking for dental services in Mexico. I love the fact that I got reminders for my initial appointment, and that the dentists actually responded to my emailed questions in a detailed and timely manner… Read Full Review

Dental_Departures_Customer_Care's Response to Collectomaniac's Review

Written on: 30/07/2015

Thank you for your 5 star review of our services at Dental Departures! It has been our pleasure assisting you to find great dental care in Mexico at a fraction of the price that you'd expect to pay at home. We are pleased that you found the reminders useful as well.

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★★★★★

“Excelente trabajodental y el personal es muy amable”

Written on: 24/07/2015 by Dax280 (1 review written)

Excelente trabajodental y el personal es muy amable… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 01/08/2015

Hola,
Muchas gracias por su reseña. Estamos encantados del trato que le brindaron en la clínica. Sienta la confianza de ponerse en contacto nosotros otra vez para su siguiente visita.

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★★★★★

“More to follow. Only had my initial consultation but...”

Written on: 21/07/2015 by brentplath (1 review written)

More to follow. Only had my initial consultation but it was very fair and they want to save my teeth… Read Full Review

Dental_Departures_Customer_Care's Response to brentplath's Review

Written on: 30/07/2015

Thank you for sharing your dental experience with us! We are pleased to hear that your consultation went well and trust that you'll receive excellent dental treatments too.

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★★★★☆

“It was confusing but it did the job.”

Written on: 21/07/2015

The dental appointment was not schedule with correct time when I received two different time appointment but I manage to get the right one on time. Thanks… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 30/07/2015

Thank you for letting us know that there was an error with your appointment time in the beginning. We are very sorry to hear that but thank you for letting us know that we made a mistake.

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★★★★☆

“Dental Departures Review”

Written on: 20/07/2015 by 369Hopper (1 review written)

Their staff did a good job getting me the information I needed for the appointment and trip. Only reason for not the total five stars is that they are sometimes hard to get in contact with on the phone and sometimes e-mails are not answered in a day or two. But once I did get in contact with them, they were very helpful. I was told that at the time there were some family emergencies in the staff and they were caught a little short handed. I would use them again and the lady I worked with was… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 30/07/2015

Thank you very much for sharing your experience with us! We are very sorry that your customer care consultant was not able to get back to you in a timely manner. Your feedback is very important to us and we are pleased to hear that the lady you worked with was very good and that you would use our service again.

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★★★★★

“value in algodones”

Written on: 17/07/2015 by geraldpaul712 (1 review written)

the person I dealt with was the best,concerned for my appointment and my request for a particular dr.will use dental departures and pass on the information… Read Full Review

Dental_Departures_Customer_Care's Response to geraldpaul712's Review

Written on: 30/07/2015

Thank you very much for your 5 star review! We are very pleased to hear that our customer care consultant took such great care of you in organizing your dental care. Please do recommend us to your family and friends as well :)

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★☆☆☆☆

“totally incompetent staff member”

Written on: 16/07/2015 by xkJohnson237 (1 review written)

First email was never replied to. Then staff member I was matched with was totally incompetent. Slow to respond to emails. Did not read my emails carefully. Did not respond to questions even when asked several times. The tone of the staff members emails was unacceptable and totally unprofessional. After my first dental appointment I received communication from another staff member whom was competent and replied to my emails promptly… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 30/07/2015

Thank you for your honest and candid feedback, this is the best way for us to improve! We are very sorry to hear that you had this experience and I can assure you that this is not something that we take lightly as we try to always deliver outstanding customer care. We are not sure of the details and therefore, are not able to follow this up unless you can contact us directly with that information .

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★★★★★

“Cost of time”

Written on: 16/07/2015 by AlaskaSharon (1 review written)

Since my surgery on the week of july, I seemed in a daze as I don't know what the old body is gonna do with this change to the mouth. I hope all goes as smoothly as now as I only have one concern, the taste in my mouth. Although all is good for now I would like to see sani dental call me. This is good place they could slow down just a little. I felt like I was on a production line at times. I would have like to discussed my xrays with them before I left the country. I would like to have… Read Full Review

Dental_Departures_Customer_Care's Response to AlaskaSharon's Review

Written on: 30/07/2015

Thank you very much for taking the time to share your experience at Sani Dental with us. It is important to tell the dentist if you need more time so that they can discuss your care with you. We are happy to hear that things went well though and that you enjoyed your stay in Los Algodones. We would love to see some before and after photos once you have returned in January for your finishing touches :)

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★★★★★

“One stop dental shopping”

Written on: 11/07/2015 by Atkinson315 (1 review written)

Dental departures is a great site to begin your search for quality dental work away from home… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 30/07/2015

Thank you very much for your great review! We are very happy to have been able to assist you with your quality dental care abroad. Please do contact us again in the future.

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★★★★☆

“Kreativ Dental”

Written on: 08/07/2015 by NoelBennett (1 review written)

The first consulation was very professional… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 30/07/2015

Thank you for your review! We are happy to hear that your initial consultation went well and we are looking forward to hear how your treatment go too :)

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★★★★★

“very helpful with setting up appointment”

Written on: 06/07/2015 by ifFallon113 (1 review written)

very helpful with setting up appointment… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 07/07/2015

Thanks for your review! I has been our pleasure setting up your dental appointment for you. Dental Departures looks forward to assisting you again next year!

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★★★★★

“About the help to find the wright dentist ”

Written on: 05/07/2015 by Maia335 (1 review written)

Finding the rights dentist in a foreign country is a daunting task. Dental departures provided us the means to search for the dentist which would best suit our needs and circumstances.We have tried others first, not included in their group of dentist, just fallowing friends recommendation,also seeing other advertisements. None of those turned out satisfactory for our needs. But after searching, comparing and reading reviews on this website, we were able to find the one, which lead us to a very… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 07/07/2015

Thank you so much for your kind words! We understand just how daunting it can be travelling to a foreign country for the first time for your dental care and we are very happy that you found helpful information in comparing clinics on our website.
It has been our pleasure assisting you and we look forward to hearing from you again in the future :)

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★★★★★

“Great Customer Service”

Written on: 02/07/2015 by Sonia430 (1 review written)

Have No Doubt! when consulting this site because you can find the most honest, professional and respectful dentists. Had an amazing job with low prices. Best dental experience ever!!!. After the job is done, you can ask for directions to confortable hotels, (I recommend "Real del Río") and restaurants. pretty good local food in Tijuana… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 30/07/2015

Thank you for your sharing your experience with us! We are very happy to hear that your dental treatments went well and that you were impressed with the dentists. We look forward to hearing from you again for your next dental trip!

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★★★★★

“Great dental information website”

Written on: 02/07/2015 by NickGilbert (1 review written)

Dental Departures is very thorough and gives you accurate information regarding dentists, their offices and their reviews. Great website! I would not have been able to find or choose the correct dentist without them. Also, the representatives get back to you right away to confirm appointments and/or if they have any questions. They were even able to help me during an emergency on a Sunday when the dentists offices are "closed". They were able to get a hold of a dentist on call and then got… Read Full Review

Dental_Departures_Customer_Care's Response to NickGilbert's Review

Written on: 07/07/2015

Thanks for your review and for letting us know that you found our website helpful in finding the right dental clinic for you. We are pleased that our customer care agents replied to you in a timely manner and were able to get you an emergency appointment on a Sunday.
We would love you to recommend our service to your friends and family as well so that we can help them with their future dental care too :)

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