Dental Departures Reviews - www.dentaldepartures.com

★★★★☆
4.4 / 5
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Latest Reviews

★★★★★

“Dentistry with a smile :)”

Written on: 26/04/2015

I have now attended Promjai numerous times for dental work when holidaying in Patong. Initially it was just for cleaning and whitening (so much cheaper than Australia) and now I have actual dental work done there (so does my husband) The quality of the work and the cleanliness (not to mention cost) is outstanding. And it is so easy to arrange - I just email them once my holiday is booked to inform them of my arrival date and am booked in for treatment the very next day so it does not disrupt my… Read Full Review

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★★★★★

“Great service and so professional!”

Written on: 26/04/2015 by dxPrater372 (1 review written)

I am so happy with the work done on my teeth. I had a root canal and two crowns. I also scheduled a deep cleaning and whitening. They did all of this work in such a short time. I priced these procedures in the states before I went and was able to save 75%. That is a BIG savings. Well worth the trip. I love the offices! They are so clean! The staff is friendly and very professional. I definitely will be back for more work when I need it and I am telling all of my friends. Thank you so much! … Read Full Review

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★★★★★

“EXELLENT ,CARING ,PROFESSIONAL ”

Written on: 24/04/2015 by matisse1112 (1 review written)

PROFESSIONAL and they made my appointment IMMEDIATLY… Read Full Review

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★★★★★

“Best dental care”

Written on: 24/04/2015 by kerriecotton (1 review written)

Always rather afraid of dental work, I found Smile Signature wonderful. I had the best clean of my life. The dentist found a cavity and I came back for a filling a week later. On closer examination two cavities were found and this new dentist worked gently and excellently with my teeth. I had no pain. The whole experience was pleasant and caring almost like being in a spa, and of course the price was fantastic. Next time I would get a hotel within walking distance of the clinic… Read Full Review

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★★★★★

“excellent dr”

Written on: 24/04/2015 by Houston218 (1 review written)

Here it is!: I went to Dr. Luz in early Nov. 2014 and have nothing but praise for her. She gave me 5 crowns and a permanent bridge - which I didn't even know could be done - and I LOVE it. I don't have a snaggle-toothed smile any more! I am terrified of dentists and have suffered a great deal in dentist offices around the world. Maybe because she is a woman, but the doctor was very gentle and attentive to any pain I might start to feel. She kept me 'numbed up' and got me out the door as soon as… Read Full Review

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★★★★★

“Best Dentist Anywhere. Highly Recommend”

Written on: 21/04/2015 by Roy189 (1 review written)

Dr. Baker is the best dentist I have ever been to. She is so caring and gentle and competent and professional as well as friendly and it is a pleasure going to the dentist. I like her staff, he location, her offices. There was nothing I didn't like and the border crossing was easy. The U.S. side has finally opened more lanes. I was a little confused and made a mistake of not taking the Centro exit and doing the clover leaf for the medical lane but went straight and crossed the border in 10… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 22/04/2015

Thank you for your fantastic review of Dr. Baker. We are so happy to hear that you had a great experience with the clinic and that you enjoyed your stay in Tijuana. Thanks for taking the time to let us know that everything went so well :)

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★★★★★

“Extremely helpful!”

Written on: 18/04/2015 by Fry278 (1 review written)

Dental Departures gave me great confidence in the decision I made to get services in Mexico. Answered every question in a confident and friendly way. Thank you!! I will be going back to Mexico for any future dental work… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 22/04/2015

Thank you for your 5 star review! We understand that it can be a little unnerving the first time one travels abroad for dental care and it is our goal to help you through this process. We are so happy that we were able to do this for you. Feel free to recommend our services to your friends and family so that we can help them too.

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★★★★★

“Excellent service”

Written on: 16/04/2015 by mlConnolly1984 (1 review written)

Dental departures made it easy to make an appointment. With Simply Dental All should them to make appointments Dental Departures kept me informed thru out the appointment process… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 22/04/2015

Thank you for your great review of our service here at Dental Departures. We are very happy to hear that you were pleased with our customer care agents and we look forward to hearing from you again in the future.

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★★★★★

“Great place to have your dental work done”

Written on: 15/04/2015 by Newtonue146 (1 review written)

We were treated with utmost courtesy and respect by everyone at Castle Dental. The dentist kept me informed of the type of crowns available and of the procedure every step of the way. When it was determined my husband needed 2 root canals prior to having the crown work done, we were escorted to the specialist's office for that work and escorted back again to Castle Dental. Prices of each procedure was discussed prior to work being done and we made total payment to Castle Dental. The amount of… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 22/04/2015

Thank you for taking the time to tell us about the great experience that you had with Castle Dental. We are always very pleased to hear that you were cared for in a professional and prompt manner. We look forward to hearing from you again for your future dental care.

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★★★★☆

“Satisfactory, friendly, service however not very prompt.”

Written on: 14/04/2015 by Jarvislf1955 (1 review written)

Satisfactory, friendly, service however not very prompt… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 22/04/2015

Thank you for your review! We are pleased to hear that you found the staff at the clinic friendly but we are sorry to hear that they were not so prompt.
We look forward to hearing from you again in the future.

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★★★★★

“muy bueno”

Written on: 12/04/2015 by ZaneSaunders83 (1 review written)

me gusto mucho el trato del personal que trabaja aca , le muestran a uno confianza y sobre todo quietud, los doctores y personal de recepcion reciben a uno como si estuviera en casa , realmente lo hacen sentir muy importante, asi que al momento de pagar ni se siente… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 23/04/2015

Muchas gracias por su reseña. Estamos encantados del trato que le brindaron en la clínica. Sienta la confianza de ponerse en contacto nosotros otra vez para si siguiente visita.

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★★★★★

“On my own I was unable to locate a Nuevo Progresso...”

Written on: 10/04/2015 by McDonaldrw360 (1 review written)

On my own I was unable to locate a Nuevo Progresso dentist for my 11 year old Grandson who was coming to visit from Georgia USA for extensive work including extractions, fillings and root canals. When I contacted Dental Departures, she found a great dentist and set up the appointments for all four of us including the Grandson. Dentist was great. We really appreciate the extra effort that was made to find the right dentist for all our needs. Would recommend Dental Departures… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 14/04/2015

Thank you for taking the time to write such a great review and thank you for choosing us at Dental Departures to help you to organize dental care for yourself and your family. It has been our pleasure helping all of you and we would love you to recommend us to others :)

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★★★★★

“The service and the attention was exellent”

Written on: 10/04/2015 by NatalyCormier (1 review written)

The personal service was just exellent, it really was a more human treatment… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 14/04/2015

Thank you so much for your review and your kind words!
We are very happy to hear that we provided excellent customer care and we are very pleased to have been able to help you. Please do recommend us to others so that we can assist them too.

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★★★★★

“excellent”

Written on: 08/04/2015 by ph38mh78 (1 review written)

Excellent and thanks for rferring us to the Q. Englist super… Read Full Review

Dental_Departures_Customer_Care's Response to ph38mh78's Review

Written on: 14/04/2015

Thank you for your 5 star review! It was our pleasure helping you with recommendations and we look forward to hearing from you again in the future :)

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★★★★☆

“Dental Departures was helpful in pointing us to a...”

Written on: 26/03/2015 by tlAllen451 (1 review written)

Dental Departures was helpful in pointing us to a dentist to meet our specific needs… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 02/04/2015

Thank you for your review and for letting us know that we were able to help you to find the right clinic for your needs. It has been our pleasure assisting you and we look forward to hearing from you again in the future.

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★★★★★

“Excellent Service!”

Written on: 24/03/2015

I found Dental Departures on the internet after visiting with friends who went to Thailand for dental work and saved thousands of dollars. Before learning more about it, I had not considered having my necessary dental work done outside of the U.S. After reading many reviews and speaking with a Dental Departures representative, I felt confident about making an appointment to have work done at a well-reviewed clinic in a small (and comparatively safe) border town in Mexico, frequently visited by… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 24/03/2015

Thank you for your review and for telling us how your experience was with our customer care agents at Dental Departures. We are happy to have been able to help you with your questions and to find you a great clinic as well as schedule your appointment for you. We trust that your dental care went well and that you were able to save a significant amount of money too!

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★★★★☆

“Made the appointment”

Written on: 23/03/2015 by oompaul (1 review written)

Cooperated when we were not keen on the first dental clinic that they recommended and helped us make a good decision. Very glad we contacted Dental Departures… Read Full Review

Dental_Departures_Customer_Care's Response to oompaul's Review

Written on: 24/03/2015

Thank you for your review and for choosing Dental Departures to help you through the process of finding the right clinic for your needs. It is very important that you feel comfortable about which clinic you visit for your dental care and we are happy to have been able to help with that.
Please do contact us again for your future dental needs :)

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★★★★★

“Best experience at a dental appointment”

Written on: 23/03/2015 by AceHarper (1 review written)

I was so nervous I did not know if I would even go through with my appointment.I am so happy I did. I had 4 implants and a flap done. the staff were so awesome I did not even mind the pain.I cannopt wait to go back and get the final work done.I am so looking forward to seeing my smile and I tell everyone I know please look into this if they want dental work done. I cannot say enough about how well I was treated here.Best dental care ever… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 24/03/2015

Wow, what a fantastic review! We understand that it is a bit unnerving the first time one travels abroad for dental care and it is our goal to help you through this process. We are so happy that you went through with your appointment and received such excellent care.
We look forward to hearing from you again once you go back and have your implants completed and we'd love to see your before and after photos :)

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★★★★★

“The best service!!”

Written on: 21/03/2015 by rlHart184 (1 review written)

Thank you!! It was very helpful to have someone who speaks English fluently to assist us with the booking our dental appointments...actually this really is a huge aide as the language barrier can cause problems. Your experience proved so helpful in making our dental treatment plan so much more attainable! As you know as soon as a person walks across the border into Mexico you are swarmed with all sorts of promises of superior service and the pressure is on full blast.....so having an… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 24/03/2015

Thank you very much for your great review! We understand that the language barrier can be difficult sometimes so we are happy to have been able to schedule your appointment for you. We also know how crazy it can get with those people once you cross the border so already having your appointment scheduled and your exact address to go takes all of that confusion out of it and at least you know you are visiting a reputable clinic.
Thanks so much for recommending our service to others and we look forward to hearing from you again for your future dental appointments.

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★★★★★

“Setting up the appointments was very good. Never any...”

Written on: 20/03/2015 by SelinaMorrow121 (1 review written)

Setting up the appointments was very good. Never any questions that were not answered. All in all, a great way to set up appointments in Mexico… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 24/03/2015

Thanks for your 5 star review of Dental Departures. It is our aim to make scheduling appointments and easy process and we are very happy to have been able to answer all of your questions as well.
Please recommend us to others so that we can help them too :)

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