Dental Departures Reviews - www.dentaldepartures.com

★★★★☆
4.3 / 5
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Latest Reviews

★★★★★
Dental Departures - www.dentaldepartures.com

“Very Helpful”

Written on: 30/07/2014

When I first contacted dental departures I was very skeptical. However they were very helpful with everything. They answered all my questions and even changed the appointment times for me when I needed it done. Gave me a reminder of my appointment which was very helpful… Read Full Review

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★★★★★
Dental Departures - www.dentaldepartures.com

“Holiday in Thailand”

Written on: 30/07/2014 by KonnerTaylor328 (1 review written)

The dentist was very informative and the staff were wonderful. The premises were very clean. I would highly recommend.I will definately be back for another procedure… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 30/07/2014

Thank you very much for your 5 star review!

We often hear that our customers will always return to the clinics that have recommended to them in Thailand. It is great being able to offer our customers quality dental care at great value for money, and you get to have a holiday in the land of smiles at the same time!

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★★★★★
Dental Departures - www.dentaldepartures.com

“very helpful”

Written on: 29/07/2014 by Prattsr290 (1 review written)

was impressed with the help I received, there was no problems and they kept me informed… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 30/07/2014

Thank you for your 5 star review of our services!

It was a pleasure assisting you in finding a great dental clinic and we look forward to hearing from you again in the future for you next appointments.

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★★★★★
Dental Departures - www.dentaldepartures.com

“Better than anticipated”

Written on: 28/07/2014 by VicenteHarper (1 review written)

My smile was better than I anticipated. The staff were professional. Dr. Aguilar thorough: did an outstanding job. I cannot speak more highly about KEMM Clinic. No complaints at all!!! … Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 30/07/2014

Thank you so much for your fantastic review!

We are extremely happy to hear that your new smile surpassed your expectations and it was a pleasure assisting you in finding an excellent clinic such as KEMM Clinic.
Enjoy your great new smile and please feel free to recommend our services and the clinic to your friends and family :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“They were great”

Written on: 25/07/2014 by Westcp64 (1 review written)

My name is wanda manigault I would like to thank the advisor,he was very patient and he worked with me until I was satisfied with the cost of my surgery and the clinic. Thank You… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 30/07/2014

Hello,

Thanks so much for your great review! That advisor would have been Eric and we are very lucky to have him as part of our customer care team. We are happy to hear that he was able to work alongside you and guide you to having great dental care.

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★★★★★
Dental Departures - www.dentaldepartures.com

“I really appreciated the reviews and your...”

Written on: 23/07/2014 by Padillapz76 (1 review written)

I really appreciated the reviews and your recommendation is on spot. This Dentist really cares… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 24/07/2014

Thank you for your 5 star review!

That's great to hear that you found the reviews helpful in making your decision as to which clinic you felt comfortable in visiting.

If you need any further assistance after your dental visit please do not hesitate to contact Dental Departures 24/7 via email, live chat or one of our many global toll free numbers.

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★★★★★
Dental Departures - www.dentaldepartures.com

“Puerto Vallarta Veneers”

Written on: 23/07/2014 by qeMcClure370 (1 review written)

I was taking a family trip to Puerto Vallarta and decided, due to my class 3 bite, that it was time for veneers. I quickly researched the process and contacted 2 doctors in the area that specialized in this procedure. The price is so much less that the US that I felt that I needed to get this done. Dr. Benjamin Valle Vargas personally called me back shortly after my inquiry, while not hearing back from the other doctor ever. He really seemed confident and I decided to take the step into the… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 24/07/2014

Thanks for your 5 star review of your dental care!

We love hearing that you received excellent care at one of our recommended clinics and that you now have your new smile for a fraction of the cost of what you would have paid in the States.

Please let us know if we can help you again in the future!

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★★★★★
Dental Departures - www.dentaldepartures.com

“so much love”

Written on: 21/07/2014 by Whiteheadyb305 (1 review written)

Never has booking anything EVER been so easy. Absolutely love the dental work and office I went to. Dental departures were fantastic, quick and accurately answering any inquiry i had, allaying any concern. everything was the best. am ever so happy with every last aspect of it all… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 24/07/2014

Wow, thank for your great review!

We are happy to hear that overall we were able to help you in an informative and timely manner. We understand that travelling abroad for your dental care can be a little unnerving so we are happy to have helped with those concerns as well.

We look forward to hearing from you again in the future :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“Amazing , awesome and genuine.”

Written on: 21/07/2014

Thank you. You changed my life the prices are very good the people I worked with are amazing… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 24/07/2014

Thank you for your awesome 5 star review!

We know just how important having healthy teeth and a great smile is, so to hear that we have assisted you in organizing the care that you needed to "change your life" is just amazing. This is why each and every one of our customer care team love our jobs so much. Thank you so much for sharing that with us :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“Dental Departure Helpfulness”

Written on: 20/07/2014 by Serenity5050 (1 review written)

Got a $100 off my dental work for being a return customer. That, in my book, is always welcome! Thank you Dental Departures! Very easy to use and very efficient!… Read Full Review

Dental_Departures_Customer_Care's Response to Serenity5050's Review

Written on: 24/07/2014

Thanks so much for your great review!

We value all of our customers so it our pleasure to offer you a token of our appreciation as a return customer. That is great that you have found our service to be efficient and easy to use.

Please don't forget to recommend us to your friends and families as well :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“Great and reliable service!”

Written on: 19/07/2014 by JohanV (1 review written)

I think its one of a few reliable sources for dental services!… Read Full Review

Dental_Departures_Customer_Care's Response to JohanV's Review

Written on: 24/07/2014

Thank you for the review!

It was a pleasure to be of assistance and we always happy to hear that you found our service to a reliable source for dental services!

Please keep Dental Departures in mind for your future dental care.

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★☆☆☆☆
Dental Departures - www.dentaldepartures.com

“My wife and I had an appointment with Dr. Noel Rivas...”

Written on: 18/07/2014 by Izayahp450 (1 review written)

My wife and I had an appointment with Dr. Noel Rivas of PV Smile in Puerta Vallarta, Mexico on November 2013. A week after our arrival back in San Francisco all four of her fillings fell out. Dr. Rivas had used some sub-standard filling material. We contacted him immediately and he claimed he would issue us a full refund of around $600. After lengthy phone conversations and promises to pay back in full, he still hasn't fulfilled his promise. In March of 2013 he claimed he would be in San… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 23/07/2014

We are so sorry to hear of this experience. Did you arrange your appointment through Dental Departures? If so, we will be your dental advocate to reach a resolution. If not, we will still see what we can do for you. Since you did not provide a name or email we are unable to follow up with you and we would like to. Please feel free to contact us, we will get in touch with Dr. Rivas on your behalf.

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Dental_Departures_Customer_Care's Comment

Written on: 24/07/2014

Thank you very much for your review of this clinic!

We are very sorry to hear that you have had these problems and we are always here to advocate on your behalf. Could you please email us with the details so that we can check your file and follow this up with the clinic for you.

Thank you!

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Keithmull's Comment

Written on: 25/07/2014

What email address should I use to follow up?

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★★★★★
Dental Departures - www.dentaldepartures.com

“Great costumer care. Professional staff”

Written on: 17/07/2014 by Terje.Lyster (1 review written)

Great reception. Dentists was professional and always communicating about procedures etc. Time planning could have been better to minimize time consumption during my holiday. But overall it was a great experience. Patients well being was in the focus all the time… Read Full Review

Dental_Departures_Customer_Care's Response to Terje.Lyster's Review

Written on: 24/07/2014

Thank you for your great review!

We love hearing positive comments about the clinics that we recommend to our customers and are happy to hear that your dentist communicated well with you regarding your procedures, focusing on your well-being the whole time :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“easy service to use”

Written on: 15/07/2014 by Sidneyt118 (1 review written)

I appreciated they had several clinics to choose between and communication was always immediate. They arranged my booking time and sent reminders which was great. Thank you for making my trip hassel free… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 24/07/2014

Thank you for your 5 star review of our service!

We are always happy to hear that scheduling your dental appointment through us was hassel free and that you found the reminders helpful.

We look forward to hearing from you again for your next dental appointment.

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★☆☆☆☆
Dental Departures - www.dentaldepartures.com

“Misleading pricing”

Written on: 03/07/2014 by Adriens150 (1 review written)

Contacted them about getting work done. The price they provided was for a provider that I had been in contact with and was 1/2 that price. I told them this was the case. They kept saying their price was right and trying to get me to book an appointment. In the end, they contacted the clinic, which contacted me and said the price they provided is wrong. Makes me think the price you receive from this company may be completely wrong giving you a bad experience when you arrive for your treatment… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 08/07/2014

Thank you for taking the time to tell us that you have had a problem. We are very sorry to hear that this has happened and if you could please email us and tell us which clinic this was with and the treatment that was quoted to you so that we can contact the clinic about this.

We can only give out the pricing that is provided to us by each clinic so if it is not correct then we must fix it. Your additional information would very much be appreciated.

Thank you!

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★★★★★
Dental Departures - www.dentaldepartures.com

“great company”

Written on: 01/07/2014 by d2burnett (1 review written)

Everything went smoothly and on time dentists were very professional and good. A great value. Couldn't afford this in the states… Read Full Review

Dental_Departures_Customer_Care's Response to d2burnett's Review

Written on: 08/07/2014

Thank you so much for you 5 star review of both our services and the care that you received at the clinic.

It is our aim to help you organize great dental care at an affordable price and please remember that we are here for you following your dental care as well :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“Excellent”

Written on: 01/07/2014 by Guadalupe91 (1 review written)

Staff was very responsive and articulate as to the entire process - follow up was very good. I told a freind - "was the Best Dentist day of my Life"!… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 08/07/2014

Thanks so much for your 'excellent' review!

Nothing makes us happier than to hear you had such a great dental experience. Thanks for letting us help you with your dental appointment.

Please do not hesitate to let our team here at Dental Departures, help you again in the future!

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★★★★☆
Dental Departures - www.dentaldepartures.com

“I was not intending to have any work done when I left...”

Written on: 26/06/2014

I was not intending to have any work done when I left Australia, but so glad I trusted this dentist, everything was fine… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 08/07/2014

Thanks for your review!

That's great that you were able to have your dental work done whilst on holiday at one of our recommended clinics.

If you need any help after your dental care please do not hesitate to contact us 24/7 via email, chat or via one of our many toll free numbers around the globe :)

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★★★★★
Dental Departures - www.dentaldepartures.com

“ERIC'S & JANE'S SERVICE WAS 12 ON A SCALE OF 10 ”

Written on: 25/06/2014 by Clay246 (1 review written)

My review title says it all about the service I received from them. Eric's recommendation of Dr. Sonia Morales proved to be a wonderful choice for which I say to him, "I Thank You, Again!!" I offer these suggestion to DD confidentially for Dr. Morales: 1. Given her passion for professional excellence, and many of her patients are Americans, I feel it would be easier for her to improve her American/English than for us to improve our Spanish? 2. I would feel more comfortable if during her… Read Full Review

Dental_Departures_Customer_Care's Comment

Written on: 27/06/2014

Thanks so much Sheldon for your great review of the service that you received from Eric and Jane!

We are very happy to hear that you received great dental care from Dr. Sonia Morales and we appreciate your suggestions. For continuous improvement, we have forwarded those suggestions to the clinic so that improvements can be made.

We look forward to assisting you again in the future!

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★★★★★
Dental Departures - www.dentaldepartures.com

“Thanks for my beautifyl smile”

Written on: 24/06/2014 by CobyAnne (1 review written)

I have been losing a battle for twenty years with my teeth and found myself there once again.A friend suggested Prisma Dental to me at first I was hesitant but decided to give it a shot and am I ever glad I did. Thelma gave me back my smile and I can never thank her enough when she put my final set in she was almost as excited as me she even gave me a hug and kiss.Everyone there was great they were sympathetic to my pain (yes its a dentist it may hurt a little)I had a full mouth restoration… Read Full Review

Dental_Departures_Customer_Care's Response to CobyAnne's Review

Written on: 25/06/2014

Thank you very much for taking the time to share yours and your husbands experience with Prisma Dental with us!

We are so incredibly happy to hear that you have been given back your smile and that you received such great care from the dental staff there. Not only was it great care and great value for money, you also got to have a beautiful vacation as well.

Enjoy your new smile and please tell all of your friends and family about us so that we can help them with their care as well :)

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