Valour Financial Management Reviews - www.valourfinancialmanagement.com

★★★★★
4.7 / 5
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Valour Financial Management

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Latest Reviews

★★★★★

“Excellent”

Written on: 07/07/2014 by djfuller7881 (1 review written)

Spoke to these guys a few months ago and they said that they can help me. So far they have been brilliant. All the calls from loan companies have stopped and I am paying on payment a month. They have been very helpful. Highly recommended… Read Full Review

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★☆☆☆☆

“don't do it ”

Written on: 03/07/2014 by Rylee331 (1 review written)

Valour maid us more in debt within 4mth of being with them as they take a very large set up fee.ours was about the same amount ad the extra debt about £80£900 i have cancelled the DD after 5mth i would rather suffer the hard ship than line there pockets… Read Full Review

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★★☆☆☆

“Didn't stick to what they said”

Written on: 15/06/2014 by 243McHugh (1 review written)

I was with them for 4-5 years, when I started they said assures me it would take 3 years to sort and pay everything off. After 4 years i relised the time, I kepted trying to get in contact to find out what was happening, to finally get told "will take as long as it takes" I understand stand that I should have worked it out my self and relies it wouldn't happen in 3 years but when your stuck, young and feel like there is nothing you can do. You will fall for anything I guess! When I tried to… Read Full Review

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★★★★☆

“Thanks to a great service”

Written on: 06/06/2014 by WilliamDavies (2 reviews written)

I would like to recommend this service to anyone who is struggling financially. They have been extremely helpful in aiding me to clear my huge debts over the last few years and in doing so were very contactable with excellent advice and support. Many thanks to all the team members that I have dealt with over the years. W. Davies… Read Full Review

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★★★★★

“very friendly people”

Written on: 02/06/2014 by Welsh496 (1 review written)

valour has been very good and the staff have been very helpful.If I have a problem they sort it with yust one phone call or email… Read Full Review

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★☆☆☆☆

“not for us”

Written on: 27/05/2014

this was the worst thing we could of done was with them for around 15 months approx. and ended up owing more than we started with not impressed at all beware… Read Full Review

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★☆☆☆☆

“Very Concerned ”

Written on: 20/05/2014 by Deemin (1 review written)

Currently with valour and so far I feel nothing has been done to help considering I've paid over 500 pounds I can never get in touch and only heard once from them since I made my first payment. Feels like they are just making things worse and could end up owning more… Read Full Review

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★★★★★

“Life saver ”

Written on: 06/05/2014 by EliasRossiItalian337 (1 review written)

I am very pleased with the care and professional conduct within the staff… Read Full Review

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★★★★★

“the future is bright”

Written on: 27/04/2014 by bakermatt13 (1 review written)

I was so happy with valour, they were so helpful from start to finish. I was updated & they were always there to answer any of my questions. Great customer service & nothing was never to much trouble. the final process was quick & fast & got great results. Very happy & will always recommend they to friends & family… Read Full Review

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★★★★★

“A weight off.”

Written on: 26/04/2014 by Citizen7 (1 review written)

Very happy as to the outcome. From the beginning I found the honesty and professionalism of Valour was always at the forefront. My wife and I struggled financially for some while and now with the help of Valour we can see the light at the end of the tunnel. Highly recommended. Thank you. … Read Full Review

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★★★★★

“Great customer service”

Written on: 19/04/2014 by Wileyqs58 (1 review written)

Valour Financial provided me with help at a time when I needed it most . The staff were helpful and patient explaining how the programme works. I have been with them a few years now and every month I receive a call to make sure I am happy with how everything is running. I can't praise the service they have provided me with enough… Read Full Review

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★★★★★

“Reassuring, helpful staff”

Written on: 15/04/2014 by Monicak447 (1 review written)

Nobody wants to admit to being in debt, especially if your other half doesn't know. The pressure of the letters, calls and threats from various companies about gave me a breakdown and then I found this company. They took over completely, worked with my creditors and although it took about a month or two, the calls and letters stopped. The staff are always so helpful. I can't have calls at work and I can't speak in the evenings so contact is all online through a 'client portal' - you also have a… Read Full Review

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★★★★★

“Fantastic, I now feel stress free!”

Written on: 15/04/2014 by RachelP14 (1 review written)

I came across Valour Financial and from the moment I got in touch with them I felt at ease and happy they were able to help me. They are very friendly and extremely helpful with anything I have asked them. The best thing about it is that you are assigned your own account manager so it makes the experience feel more personal. I now have peace of mind that Valour are dealing with all my debts on my behalf and that the worry has been taken away. I feel like a weight has been lifted from my… Read Full Review

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★★★★★

“Relief at its best”

Written on: 11/04/2014 by MatiasMcConnell121 (1 review written)

I had financial difficult, I felt alone and afraid and no one to turn to. I discussed this with valour, and they managed to ease the stress with step by step guides. Every step was like dropping a stone and lightening the load. I had 100's of calls a weekend, but with help and support and patience, I have finally paid off my debts. And feel the pressure is now off. Thank you valour… Read Full Review

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★★★★☆

“pilkington1957”

Written on: 15/02/2014

I AM VERY PLEASED WITH THE SEVICE THAT VALOUR HAS PROVIDED FOR US, THROUGHOUT THE FIRST YEAR. EVERYTHING APPEARS TO BE GOING WELL. ANY PROBLEMS THAT I HAVE HAD WITH ANY OF MY CREDITORS HAS BEEN DEALT WITH QUICKLY & PROFESSIONALLY. THE ONLY ONE PROBLEM THAT I HAVE EVER HAD IS THAT MY CASE MANAGER HAS CHANGED ON NUMEROUS OCCAISIONS THROUGHOUT THE YEAR. WHEN THIS HAS OCCURED THEY HAVE FAILED TO KEEP US INFORMED EITHER BY LETTER/E-MAIL OR BY A PHONE CALL TO EXPLAIN AS TO WHO THE NEXT PERSON IS. YOU… Read Full Review

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★★★★★

“Really helped me out at a difficult time”

Written on: 12/02/2014

As with many people I have ended up with a lot of debt due to rising costs and personal circumstances. I ended up in a position where over half of my monthly income was going on paying of debts and I was struggling to pay my rent and live of the remainder of my income. After a chat with a debt management advisor I was advised that this would be a potential solution and what it would involve. I was given a reference number and time to go away and think about this, before signing up by… Read Full Review

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★★★★★

“Great customer service”

Written on: 12/02/2014

Great customer service, friendly voice at end of the line. Eases my stress no end, regular updates and staff always happy to advise. Been a lifeline to help me get back on track. Big thanks to all. No complaints from me, keep up the good work… Read Full Review

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★★★★★

“Just to say this company is excellent ,...”

Written on: 12/02/2014

Just to say this company is excellent , understanding, and extremely helpful would recommend them to a friend . They would help you and make sure you can afford your payments and not put you under any stress what's so ever I cannot fought this company at all… Read Full Review

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★★★★☆

“Suberb customer service”

Written on: 12/02/2014 by collins1988 (1 review written)

After finding myself in a difficult and never ending debt situation, i contacted Valour to get some advise. However the process was so quick with confirming what my options were i agreed to go ahead with the plan. Since this was put in place around December i have had numerous contact from helpful staff mainly informing me everything is still running smoothly, or if there is anything i should be made aware of. I dont think i have actually had to conact Valour once to chase anything! The only 2… Read Full Review

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★☆☆☆☆

“STAY AWAY FROM VALOUR FINANCE..!!”

Written on: 05/02/2014 by Spire123 (1 review written)

I entered a debt management programme with these last year, I had to pay nearly £400 up front, they then told me that I could include guarantor loans on the plan which I have since found out that guarantor loans can NEVER be included on the plans, they told me that my guarantor loan companies hadn't accepted their offer every month to them and that I should just "ignore" any correspondence I recieved from them, I did this and I have ended up in a a worse state than when I first started, I… Read Full Review

Staceyellis's Response to Spire123's Review

Written on: 05/02/2014

I am disappointed to note that you have these concerns after a full investigation has been carried out on your file. Full feedback has been provided to you as to the above situation and I feel that Valour were at no fault in the management of your account. We do take all complaints seriously and would still welcome the opportunity to speak with you further about your concerns. I am available today should you wish to contact me.

Yours Sincerely

Stacey Ellis
Retention Team Manager
Valour Financial Management

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