written by jhonkette on 17/04/2014
. I’ve been in a DMP for 3 months with Step Change and I got a little frustrated by the slowness of the service I received. The plan took a while to get set up as some of my creditors did not accept my payments offers so I had to negotiate with them. Then once I did start paying money into my plan (through StepChange) my creditors were saying they never received any money from me! I’d had enough, a friend told me about The1Plan, I set up a plan with them and they were really helpful and friendly. Whenever I call they answer and if they can’t answer my questions there and then they always get back to me. What’s better (and most important) when I pay them, they always pay my creditors. I do not want to say Step Change were no good because I know they help a lot of people out but for me I’m happy to pay a monthly fee provided I get a good service which I what I’m getting. Thanks!
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