Debt Help Direct Reviews - www.dhdirect.co.uk

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★★★★☆
4.2 / 5
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Summary

Note from Review Centre: Debt Help Direct has gone into liquidation and is no longer trading. 
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Latest Reviews

★★★★★

“Any client of money worries or debt help direct please...”

Written on: 14/03/2013

Any client of money worries or debt help direct please contact 01625 506074 to speak with your existing account manager about any account you have help with them- I have just spoke with mine they have given some great advice, they have been grate… Read Full Review

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★☆☆☆☆

“CANCEL ALL PAYMENTS TO THIS COMPANY!!!!!!!!!!!”

Written on: 11/03/2013

Everyone with this company cancel your Standing order !! They were raided on 7th march for fraud! Please act now… Read Full Review

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Gemmakes's Comment

Written on: 11/03/2013

I have been advised today that they have gone bust as i received a similar letter saying they have missed payments so tried to contact them and the website,emails and phone numbers no longer work, i have canx my S/O today and have gone direct to the bank to arrange with no fees etc.

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Twinsmam's Comment

Written on: 30/04/2013

I've just found out this morning whats happened,im devastated,i'd payed them £1,450 for them to deal with my bankruptcy.it took me over a year to pay for it.no idea what im meant to do now .ive been advised to contact Clark Richards, who has taken over in 6-8 weeks time to see if there is anything they can do....back to sleepless night in the meantime :(

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Wiseroldeman's Comment

Written on: 29/03/2013

I got letters from couple of my creditors, so i contacted creditors to be told they had not recieved any payments since Nov 12.
Step change was recomended by one of the creditors which is free as they are a charty so no monthly cost to you.
I did contact all my creditors to find most had gaps in payments, turns out DHD held back payments (to gain interest no doubt) and paid just in nick of time so I would know,
Too late DHD I found you out you slime bags.

5-6 weeks ago I set up a second bank account and pay in to that same as I paid before, with standing orders to each creditor, The creditors were contacted by me and I get no complaints from them now and all payments will be paid on time EVERY time.

Step Change are there to help me if I need them.

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★★★★★

“The stress completely went away”

Written on: 25/02/2013

I've been with debt help direct for nine months and I just cannot explain how grateful I am . After my husband lost his job and I lost full time hours to part time I just didn't know where to turn but the staff especiallylaura have just dense helpful. I feel like I've got my life back They are professional understanding and most importantly don't judge me - one company demanded 200 pounds per month and demanded they keep the first two payments - debt help charged me only one payment… Read Full Review

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★☆☆☆☆

“Cancel payment and leave ASAP”

Written on: 22/02/2013

We have been with money worries for 3 years now and since Debt help direct took over, 10 months ago, the creditors have only received 4 payments. This is not good enough and we were also told on the phone that other people's payments have not gone out. One of our creditors even told us that they are gong to the ministry of justice as debt help direct are stealing all of the clients money. Please please please everyone stop your payments and cancel your plans as they are ruining people's lives… Read Full Review

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Rajanb's Comment

Written on: 06/03/2013

I agree. They havent paid my creditors since September last year. They owe me money and I think they have gone under.

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Weezie's Comment

Written on: 21/03/2013

I have just found out about this company, I paid them 1000 pounds to deal with my bankrupsy, I was told to hold fire for 3 months for them to deal with my creditors, I rang them today to find out if they had got anywhere close to getting a bankrupsy date, to find out that they no longer exsist. I spoke to a nice lady who advised me that another company is dealing with all the accounts, however they have not yet recieved the bankrupsy accounts through yet. Very worrying. I have been told to call back in 2 weeks to see if they have any information on my account. So Im in limbo......Why wasnt this put in the press?? I only found out today, I googled it, and it was only published in Cheshire/Whimslow area, surely this affects people all over the country.

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Gemmakes's Comment

Written on: 11/03/2013

I have been advised today that they have gone bust as i received a similar letter saying they have missed payments so tried to contact them and the website,emails and phone numbers no longer work, i have canx my S/O today and have gone direct to the bank to arrange with no fees etc.

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Onlylittleme's Comment

Written on: 14/03/2013

Hi, can I ask who advised you about this company going bust? As I've spoke to companies house they've informed us that that accounts are up to date but the director ( our friend NOT ) has stood down! Nothing about going bust! Also don't think any company can go bust if the fraud squad are dealing with them. Going bust is a lot different than being stopped trading for fraud! I've emailed OFT about him taking our £2000 but still at a loose end on how or if we can get this money back. I've heard it may have to go through goverment as they have to get there money first whatever that means... We really need to go bankcrupt but now have no money to do so as its best part of £700 each in court... This is now really coming between myself & wife & new born, & just don't know where to go from here... Can't believe this scum has done this to us! Also he has all our account details passports, & other personal information.... Hope he gets his & hope he has some soap on a rope ready for jail... Please can anyone advise on how to or if we can get our £2000 back this is a lot of money paid to him over a course of 12months....

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Onlylittleme's Comment

Written on: 08/03/2013

Any advice on how to get my £2000 back from them. We were going through Bankcrupcy through this company now all there phones are engaged time & don't answer emails. Trading Standards are now aware of these guys. This is getting to be more stressful in a big way...

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Jecelle's Comment

Written on: 12/03/2013

Hi, contact the Financial Ombudsman I am doing this today. They should help to get your money back. Please also report them to the OFT. I have done this also.

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Onlylittleme's Comment

Written on: 13/03/2013

I have now contacted the Cheshire fraud squad & have a serial number, they have all th companies pc,s & assets frozen & his been arrested for fraud. I can't believe we've been caught like this we've!! He knew we've just had our first baby & every penny counted!! Who is oft, sorry but haven't a clue as never had this before...

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Jecelle's Comment

Written on: 14/03/2013

Hi OFT stands for the Office of Fair Trading. Please report this company. Their e-mail address is enquiries@oft.gsi.gov.uk
Just tell them they have stolen your money as well as other customers and that they have been arrested for fraud. It is the OFT that gave them a license to trade and rip us off. They do not deal with individual cases you need the Financial Ombudsman for that but the OFT will add your complaint to all the others about Debt Help Direct. They have replied to me and said they have noted the details of my complaint along with others they have received with a view to any action they may take. If they do take action they may need to contact me again.

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Jecelle's Comment

Written on: 08/03/2013

I agree. Stop all payments to this company. I was with Money Worries and had no problems. Debt Help Direct took over and straight away I have had problems. My creditors are constantly calling and writing to me. I have just tried to call today and the telephone number does not work. I went to their website and it has been suspended!. They prey on the vunerable. DO NOT SEND THEM ANY MONEY.

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Report this review Read 9 Comments
★★★★★

“Fantastic company to deal with professional customer...”

Written on: 19/02/2013 by Marksara99 (1 review written)

Fantastic company to deal with professional customer service helpful and friendly during my phone calls also the payment plan they setup up was fantastic for me to pay instalments which I could afford until I payed my full payment also when you pay your first payment they start proceedings straight away thank you very much to darell finch and the team for outstanding service… Read Full Review

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★☆☆☆☆

“Don't be fooled”

Written on: 17/02/2013

At first everything regarding my Bankruptcy went very smoothly !!! Alas it wasn't long before the person who was dealing with my case, had left the Company. All in all i had three people deal with my case, all very pleasent and reassuring. Except for one thing !!! The advice given was incorrect. I now find myself in a position where i have lost my property, after being assured for 10 months by DHD this wouldn't be the case !!!! I haven't had any contact from them since i raised this matter… Read Full Review

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★★★★☆

“recommend”

Written on: 17/02/2013

Very helpful from 1st point of contact, friendly advice, definately put my mind at rest at a diffult time… Read Full Review

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★★★★★

“Help at hand & peace of mind!”

Written on: 15/02/2013 by payne301272 (1 review written)

Our problems first started when my wife had to go off sick from work for nearly a year. With her wages stopped, we had to rely on just my low wage, we started struggling and using other methods seemed like a good idea at the time. Now struggling to pay everything we started worrying about what to do each month where the money was coming from. I then looked on line and started searching companies who could help us sort the problems out. DEBT HELP DIRECT have been fantastic, they never judged me… Read Full Review

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★★★★★

“CAH10”

Written on: 14/02/2013

I went onto the web page and was directed to debt help, I felt ashamed about the problem I had got into due to the fact I had purchased a property abroad paid all the money and the builder ran off with my funds, he is now in prison and I have no come back, direct help helped me to understa nd that they would help me sort matters out, this they did, they seem to take over for me,so I was able to have things arranged without hassle, and they give real peace of mind… Read Full Review

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★★★★★

“In dept and out of options? my personal expieriences.”

Written on: 13/02/2013 by geoffbar (1 review written)

What can i say, i went from normal day to day life, into a never ending nightmare, through the recession, loss of work and other associated factors, i became deep in debt and no matter what i did, i could not seem to make any headway with reducing the debts, infact quite the reverse, as subsequent charges exceeded the amounts i was paying back, constant telephone calls and letters demanding money soon its toll and i felt isolated and demoralised, in desperation, i looked on the internet and… Read Full Review

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★☆☆☆☆

“Repeating same mistakes”

Written on: 12/02/2013

Since April last year Debt help direct have been managing my affairs as they bought out Money worries who I had never had any issues with. Since then I have regular letters from my creditors telling me they haven't been paid. I speak to my account manager who assures my cheques have been sent but clearly there is a issue and not with just 1 company. There complaints procedure is dreadful. I've been so frustrated I've started to make arrangements of my own outside there services. They have never… Read Full Review

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Ange85's Comment

Written on: 21/02/2013

I agree. I'm having the exact same problem! 6 payments missed in one account and three on another. One account has even gone to collections due to the missed payments and I'm receiving daily phone calls threatening to visit my home because of it. I made a complaint in writing 6 days ago and have heard nothing, despite emailing and calling several times. Disgusting, unprofessional and negligent behaviour.

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Wiseroldeman's Comment

Written on: 29/03/2013

Same type of thing happened to me, I called all my creditors to find state of play, one creditor recommended i contact Step Change which is a charity so there are NO COSTS to you each month.
They are VERY helpful indeed.
Now I pay my creditors direct from a second bank account solely for that purpose, with standing orders set up to pay on 5th of every month, I contacted my creditors and TOLD them what was happening from now on and all are happy with that

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★★★★★

“Brilliant service”

Written on: 11/02/2013 by tommyb123 (1 review written)

Absolutely brilliant service relaxed approach made me feel completely stress free recommendations to everyone they handle you with a gentle approach and properly explained procedure with none of the poop like other company's… Read Full Review

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★★★★★

“Worried about Bankruptcy"”

Written on: 11/02/2013 by JayceeJ (3 reviews written)

I was first introduced to "Debthelpdirect" by my accountant. He gave me their number as my business (a pub) was suffering badly during this recession. I have to admit, they were not the first comapny I had approached. As I had never been in this position before,I rang round a few, but they were the only company I felt confident about. From day one, of my agreeing to be with them, they took control of everything, guiding me through the completion of forms, explaining things I did not… Read Full Review

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★★★★★

“It was all so straight forward”

Written on: 11/02/2013

After being in debt for so long and trying with an IVA but not managing the monthly payments, I assumed that going bankrupt was my only option. I knew nothing about how bankruptcy worked or all the paper work involved. I found this company on search engine online and am I glad I did. They were so helpful and after the intial contact phone call from a young lady called [name removed], I started to feel as though I was not the only person in the world to struggle with debt. [name removed] made… Read Full Review

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★★★★★

“Worried about Bankruptcy”

Written on: 08/02/2013 by JayceeJ (3 reviews written)

I was first introduced to "Debthelpdirect" by my accountant. He gave me their number as my business (a pub) was suffering badly during this recession. I have to admit, they were not the first comapny I had approached. As I had never been in this position before,I rang round a few, but they were the only company I felt confident about. From day one, of my agreeing to be with them, they took control of everything, guiding me through the completion of forms, explaining things I did not understand… Read Full Review

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★★★★★

“help when you need it”

Written on: 06/02/2013 by blackwidowtmg (1 review written)

i did a web search and found DHD they were very helpful from first contact they took all the worry away from me and are continuing to ensure i don't have debt worries i would and have recommended them big thank you from me… Read Full Review

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★★★★★

“Very good service”

Written on: 05/02/2013 by mauseris (1 review written)

Before deciding which company to choose i was reading comments about dhdirect here as well. Found couple of them really bad which are only couple, probably from competitors. I was strugling with payday loans, extending them each month and so on. Each month i was left on a very short of money. Week ago decided that its enough i need to consolidate all payday loans into one payment and here i found dhdirect. Called them, said that i have problems and they were happy to help. Now i can sleep… Read Full Review

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★★★★★

“Fantastic help”

Written on: 04/02/2013 by Goodare187 (1 review written)

I had no clue how to go about my bankruptcy or even if to go into bankruptcy until I ske to Debt Help Direct. They helped me through every aspect of the bankruptcy and every stage. They also give you a 12 month aftercare once you have been made bankrupt Very helpful and polite staff, they couldn't do enough to help you The fact that they do all the leg work for you (as I wouldn't know where to begin) is brillian They take all the stress out of this process… Read Full Review

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★★★★☆

“weight off your mind”

Written on: 31/01/2013

These people really take the pressure off. They keep you informed all the way and don't make you feel like it's your fault that you are in this situation. They contacted all my creditors and stopped all the phone calls, letters and people knocking on the door Money well spent… Read Full Review

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★★★★★

“What a relief”

Written on: 29/01/2013 by Danieljason (1 review written)

I can't speak highly enough of this company..they helped us so much with our bankruptcy ..all the worry taken away all paperwork done for you..brilliant advice ..finally could sleep at night..Gavin and Cheryl made us feel so at ease and were so helpful .i would thoroughly recommend them to anyone that feels they are drowning in debt give them a call...c&d w… Read Full Review

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