Written on: 14/03/2013
Any client of money worries or debt help direct please contact 01625 506074 to speak with your existing account manager about any account you have help with them- I have just spoke with mine they have given some great advice, they have been grate (read more)
Written on: 11/03/2013
Everyone with this company cancel your Standing order !! They were raided on 7th march for fraud! Please act now (read more)
Written on: 29/03/2013
I got letters from couple of my creditors, so i contacted creditors to be told they had not recieved any payments since Nov 12.
Step change was recomended by one of the creditors which is free as they are a charty so no monthly cost to you.
I did contact all my creditors to find most had gaps in payments, turns out DHD held back payments (to gain interest no doubt) and paid just in nick of time so I would know,
Too late DHD I found you out you slime bags.
5-6 weeks ago I set up a second bank account and pay in to that same as I paid before, with standing orders to each creditor, The creditors were contacted by me and I get no complaints from them now and all payments will be paid on time EVERY time.
Step Change are there to help me if I need them.
Written on: 30/04/2013
I've just found out this morning whats happened,im devastated,i'd payed them £1,450 for them to deal with my bankruptcy.it took me over a year to pay for it.no idea what im meant to do now .ive been advised to contact Clark Richards, who has taken over in 6-8 weeks time to see if there is anything they can do....back to sleepless night in the meantime :(
Written on: 25/02/2013
I've been with debt help direct for nine months and I just cannot explain how grateful I am . After my husband lost his job and I lost full time hours to part time I just didn't know where to turn but the staff especiallylaura have just dense helpful. I feel like I've got my life back They are professional understanding and most importantly don't judge me - one company demanded 200 pounds per month and demanded they keep the first two payments - debt help charged me only one payment... (read more)
Written on: 22/02/2013
We have been with money worries for 3 years now and since Debt help direct took over, 10 months ago, the creditors have only received 4 payments. This is not good enough and we were also told on the phone that other people's payments have not gone out. One of our creditors even told us that they are gong to the ministry of justice as debt help direct are stealing all of the clients money. Please please please everyone stop your payments and cancel your plans as they are ruining people's lives. (read more)
Written on: 06/03/2013
I agree. They havent paid my creditors since September last year. They owe me money and I think they have gone under.
Written on: 08/03/2013
I agree. Stop all payments to this company. I was with Money Worries and had no problems. Debt Help Direct took over and straight away I have had problems. My creditors are constantly calling and writing to me. I have just tried to call today and the telephone number does not work. I went to their website and it has been suspended!. They prey on the vunerable. DO NOT SEND THEM ANY MONEY.
Written on: 08/03/2013
Any advice on how to get my £2000 back from them. We were going through Bankcrupcy through this company now all there phones are engaged time & don't answer emails. Trading Standards are now aware of these guys. This is getting to be more stressful in a big way...
Written on: 12/03/2013
Hi, contact the Financial Ombudsman I am doing this today. They should help to get your money back. Please also report them to the OFT. I have done this also.
Written on: 13/03/2013
I have now contacted the Cheshire fraud squad & have a serial number, they have all th companies pc,s & assets frozen & his been arrested for fraud. I can't believe we've been caught like this we've!! He knew we've just had our first baby & every penny counted!! Who is oft, sorry but haven't a clue as never had this before...
Written on: 14/03/2013
Hi OFT stands for the Office of Fair Trading. Please report this company. Their e-mail address is enquiries@oft.gsi.gov.uk
Just tell them they have stolen your money as well as other customers and that they have been arrested for fraud. It is the OFT that gave them a license to trade and rip us off. They do not deal with individual cases you need the Financial Ombudsman for that but the OFT will add your complaint to all the others about Debt Help Direct. They have replied to me and said they have noted the details of my complaint along with others they have received with a view to any action they may take. If they do take action they may need to contact me again.
Written on: 11/03/2013
I have been advised today that they have gone bust as i received a similar letter saying they have missed payments so tried to contact them and the website,emails and phone numbers no longer work, i have canx my S/O today and have gone direct to the bank to arrange with no fees etc.
Written on: 14/03/2013
Hi, can I ask who advised you about this company going bust? As I've spoke to companies house they've informed us that that accounts are up to date but the director ( our friend NOT ) has stood down! Nothing about going bust! Also don't think any company can go bust if the fraud squad are dealing with them. Going bust is a lot different than being stopped trading for fraud! I've emailed OFT about him taking our £2000 but still at a loose end on how or if we can get this money back. I've heard it may have to go through goverment as they have to get there money first whatever that means... We really need to go bankcrupt but now have no money to do so as its best part of £700 each in court... This is now really coming between myself & wife & new born, & just don't know where to go from here... Can't believe this scum has done this to us! Also he has all our account details passports, & other personal information.... Hope he gets his & hope he has some soap on a rope ready for jail... Please can anyone advise on how to or if we can get our £2000 back this is a lot of money paid to him over a course of 12months....
Written on: 21/03/2013
I have just found out about this company, I paid them 1000 pounds to deal with my bankrupsy, I was told to hold fire for 3 months for them to deal with my creditors, I rang them today to find out if they had got anywhere close to getting a bankrupsy date, to find out that they no longer exsist. I spoke to a nice lady who advised me that another company is dealing with all the accounts, however they have not yet recieved the bankrupsy accounts through yet. Very worrying. I have been told to call back in 2 weeks to see if they have any information on my account. So Im in limbo......Why wasnt this put in the press?? I only found out today, I googled it, and it was only published in Cheshire/Whimslow area, surely this affects people all over the country.
Written on: 19/02/2013 by Marksara99
Fantastic company to deal with professional customer service helpful and friendly during my phone calls also the payment plan they setup up was fantastic for me to pay instalments which I could afford until I payed my full payment also when you pay your first payment they start proceedings straight away thank you very much to darell finch and the team for outstanding service (read more)
Written on: 17/02/2013
At first everything regarding my Bankruptcy went very smoothly !!! Alas it wasn't long before the person who was dealing with my case, had left the Company. All in all i had three people deal with my case, all very pleasent and reassuring. Except for one thing !!! The advice given was incorrect. I now find myself in a position where i have lost my property, after being assured for 10 months by DHD this wouldn't be the case !!!! I haven't had any contact from them since i raised this matter,... (read more)
Written on: 17/02/2013
Very helpful from 1st point of contact, friendly advice, definately put my mind at rest at a diffult time (read more)
Written on: 15/02/2013 by payne301272 (1 review written)
Our problems first started when my wife had to go off sick from work for nearly a year. With her wages stopped, we had to rely on just my low wage, we started struggling and using other methods seemed like a good idea at the time. Now struggling to pay everything we started worrying about what to do each month where the money was coming from. I then looked on line and started searching companies who could help us sort the problems out. DEBT HELP DIRECT have been fantastic, they never judged... (read more)
Written on: 14/02/2013
I went onto the web page and was directed to debt help, I felt ashamed about the problem I had got into due to the fact I had purchased a property abroad paid all the money and the builder ran off with my funds, he is now in prison and I have no come back, direct help helped me to understa nd that they would help me sort matters out, this they did, they seem to take over for me,so I was able to have things arranged without hassle, and they give real peace of mind (read more)
Written on: 13/02/2013 by geoffbar
What can i say, i went from normal day to day life, into a never ending nightmare, through the recession, loss of work and other associated factors, i became deep in debt and no matter what i did, i could not seem to make any headway with reducing the debts, infact quite the reverse, as subsequent charges exceeded the amounts i was paying back, constant telephone calls and letters demanding money soon its toll and i felt isolated and demoralised, in desperation, i looked on the internet and... (read more)
Written on: 12/02/2013
Since April last year Debt help direct have been managing my affairs as they bought out Money worries who I had never had any issues with. Since then I have regular letters from my creditors telling me they haven't been paid. I speak to my account manager who assures my cheques have been sent but clearly there is a issue and not with just 1 company. There complaints procedure is dreadful. I've been so frustrated I've started to make arrangements of my own outside there services. They have... (read more)
Written on: 21/02/2013
I agree. I'm having the exact same problem! 6 payments missed in one account and three on another. One account has even gone to collections due to the missed payments and I'm receiving daily phone calls threatening to visit my home because of it. I made a complaint in writing 6 days ago and have heard nothing, despite emailing and calling several times. Disgusting, unprofessional and negligent behaviour.
Written on: 29/03/2013
Same type of thing happened to me, I called all my creditors to find state of play, one creditor recommended i contact Step Change which is a charity so there are NO COSTS to you each month.
They are VERY helpful indeed.
Now I pay my creditors direct from a second bank account solely for that purpose, with standing orders set up to pay on 5th of every month, I contacted my creditors and TOLD them what was happening from now on and all are happy with that
Written on: 11/02/2013 by tommyb123
Absolutely brilliant service relaxed approach made me feel completely stress free recommendations to everyone they handle you with a gentle approach and properly explained procedure with none of the poop like other company's (read more)
Written on: 11/02/2013 by JayceeJ (3 reviews written)
I was first introduced to "Debthelpdirect" by my accountant. He gave me their number as my business (a pub) was suffering badly during this recession. I have to admit, they were not the first comapny I had approached. As I had never been in this position before,I rang round a few, but they were the only company I felt confident about. From day one, of my agreeing to be with them, they took control of everything, guiding me through the completion of forms, explaining things I did not... (read more)
Written on: 11/02/2013
After being in debt for so long and trying with an IVA but not managing the monthly payments, I assumed that going bankrupt was my only option. I knew nothing about how bankruptcy worked or all the paper work involved. I found this company on search engine online and am I glad I did. They were so helpful and after the intial contact phone call from a young lady called [name removed], I started to feel as though I was not the only person in the world to struggle with debt. [name removed]... (read more)
Written on: 08/02/2013 by JayceeJ (3 reviews written)
I was first introduced to "Debthelpdirect" by my accountant. He gave me their number as my business (a pub) was suffering badly during this recession. I have to admit, they were not the first comapny I had approached. As I had never been in this position before,I rang round a few, but they were the only company I felt confident about. From day one, of my agreeing to be with them, they took control of everything, guiding me through the completion of forms, explaining things I did not... (read more)
Written on: 06/02/2013 by blackwidowtmg (1 review written)
i did a web search and found DHD they were very helpful from first contact they took all the worry away from me and are continuing to ensure i don't have debt worries i would and have recommended them big thank you from me (read more)
Written on: 05/02/2013 by mauseris (1 review written)
Before deciding which company to choose i was reading comments about dhdirect here as well. Found couple of them really bad which are only couple, probably from competitors. I was strugling with payday loans, extending them each month and so on. Each month i was left on a very short of money. Week ago decided that its enough i need to consolidate all payday loans into one payment and here i found dhdirect. Called them, said that i have problems and they were happy to help. Now i can sleep... (read more)
Written on: 04/02/2013 by Goodare187
I had no clue how to go about my bankruptcy or even if to go into bankruptcy until I ske to Debt Help Direct. They helped me through every aspect of the bankruptcy and every stage. They also give you a 12 month aftercare once you have been made bankrupt Very helpful and polite staff, they couldn't do enough to help you The fact that they do all the leg work for you (as I wouldn't know where to begin) is brillian They take all the stress out of this process (read more)
Written on: 31/01/2013
These people really take the pressure off. They keep you informed all the way and don't make you feel like it's your fault that you are in this situation. They contacted all my creditors and stopped all the phone calls, letters and people knocking on the door Money well spent (read more)
Written on: 29/01/2013 by Danieljason
I can't speak highly enough of this company..they helped us so much with our bankruptcy ..all the worry taken away all paperwork done for you..brilliant advice ..finally could sleep at night..Gavin and Cheryl made us feel so at ease and were so helpful .i would thoroughly recommend them to anyone that feels they are drowning in debt give them a call...c&d w (read more)
Written on: 29/01/2013 by MICKY3711 (3 reviews written)
BANKRUPTCY WITH DEBT HELP" I HAD TO SEEK ADVICE ABOUT BANKRUPTCY AS I WAS LEFT WITH AROUND £90,000 OF DEBT BY A LOVING EX. I WAS SCARED BECAUSE OF THE COURT THING AND NOT KNOWING WHERE TO START. IT WAS WORTH GETTING DEBT HELP DIRECT TO HELP ME OUT AND SORT OUT ALL THE PAPER WORK SO IT DID NOT GET REJECTED. AFTER CHERYL HAD SORTED OUT ALL MY PAPERS AND SORTED ME OUT A COURT DATE ALL I HAD TO DO WAS WAIT. I WONT LIE I WAS SCARED OF GOING TO COURT BUT WHEN I GOT THERE I WAS SHOCKED THAT THE... (read more)
Written on: 29/01/2013
Very helpful and friendly staff, who explain everything clearly I would deffenitly reccomend this company, if your struggling with debt give them a ring and see if it helps, it's helped me a lot. (read more)
Written on: 29/01/2013 by darrenevans1976
We are a couple in our 30s with 2 kids.we was going along ok then an illness ment my partner could not go back to work as he became disabled. we had a bit off debt before but was paying it off but then he became unwell and things started to get even harder.as a mother of 2 kids trying to keep the house going and look after my partner took its toll and the bills just went out off control. I did not no what way to turn then i got in contact with hdd from start to finnish it was like the world... (read more)
Written on: 29/01/2013 by Rhianna90 (1 review written)
I rang debt help direct after being approached by debt collectors wanting money for a debt I had been already paying. I requested a call back from DHD as calling certain numbers can often be expensive. They rang me back and told me how collection agents sometimes use bullying tactics to get as much money from you as quickly as possible. I decided to set up a debt management as I thought it would be easier to pay one monthly payment to one person, rather than 3 to 3 different companies. I was... (read more)
Written on: 28/01/2013
When I realised I would have to declare bankruptcy I didn't know where to start. I asked google and sent a message to the first one that came up on the search engine. John from DHD mailed me back and booked a time to ring me. All this took 4 days approximately. I found DHD very kind, understanding and compassionate, they put me at ease and helped me understand the ins and outs of the procedure. I would recommend DHD to anyone for help. I feel better for using DHD to help me with my... (read more)
Written on: 23/01/2013
Debt help direct were so helpful, completely put my mind at ease. They took control of my debts and made me feel a lot better about my situation. They always answerd the phones without being on hold for hours and emailed me everytime I sent anything to them for aknowledgement. I never felt alone and whenever I had a query big or small Shaheda hadeji the lady dealing with our case was more than happy to help. She never rang without going through data protection to ensure it was me which made... (read more)
Written on: 23/01/2013 by Bex_Evilkneivil1986 (1 review written)
I contacted Debt help just over two years ago after managing to get myself into a large ammount of debt, i had tried other agencies first and was offered rediculous solutions such as a 26 year payment plan of £100 (of which they would take £30 a month as a fee). Debt Help however were extremely friendly and investigated every possible option for me including payment plans, IVA & Bancrupty. Due to my financial cercumstances Bancruptcy became my best option, Debt Help walked me through the... (read more)
Written on: 22/01/2013 by Jumbo1ton (1 review written)
I was very stressed before I called debt help direct But that changed when I made that very important call. I was put in touch with a woman called niaomi Who sorted everything out right down to the day of the hearing, Which went really well. I am very pleased with how things turned out, I can now try and lead a stress free life at least with that Side of my life. As I said before the company was brilliant could not of asked For more. Once again thank you very much to niaomi who with... (read more)
Written on: 22/01/2013
The service I received from Debt Help Direct was brilliant. They always contact me telling me everything that's going on with my debt management plan. They did everything quickly without any problems or issues. They have contacted all my creditors and felt with it all. I've literally not had too lift a finger. They are so polite friendly happy reassuring and helpful. They have really lifted a weight off my shoulders and made my life easier. I would recommend to anyone that's struggling with... (read more)
Written on: 22/01/2013
Friendly helpful fabulas customer services and thy have taken a but weight off me .
Thank you
Written on: 18/01/2013 by daniel.buckett (1 review written)
I was in a very difficult situation, feeling like i had nowhere to go and noone to turn to for help, boy am i glad i did a google search and clicked on this companys website. From start to finish every person i have spoken to at DHD has been Understanding, knowledgable and has done everything they possibly could to make this process as easy as possible. From the very first phone call they explained everything about the process and kept nothing from me. They made me feel like maybe there was... (read more)
Written on: 16/01/2013
from day one the advisers have made me feel at ease and have helped me to stay calm and in very good spirits they really do know their jobs well i had gavin jones he was wonderful then i had shahida hijafi and she was brilliant i cant thank them enough i will not hesitate to recomend your company thank you so much xx (read more)
Written on: 15/01/2013 by Bridget5161 (1 review written)
I found debt help Direct after an internet search when I was at my wits end. After struggling with my working hours being halved and my Husbands new job paying less, all our money was going towards our bills and paying off our debt. Since my first phone call to debt help Direct We have nothing but praise for all the help and guidance we have received. From first speaking to Simon then Nick once the information had been received by them we were assigned to Shaheda who has been an absolute... (read more)
Written on: 14/01/2013 by Dazzlewhite (1 review written)
I found the service to be very friendly and customer focused. My case was dealt with fast and efficient with personal contact to make sure that I was happy with the service and kept up to date with next steps. I would highly recommend this company to friends and family :-) (read more)
Written on: 09/01/2013 by tony_n (1 review written)
Found all staff very helpful and always willing to help and listen, though i was very happy to have had Shaheda on my case, she put me so at ease. Thank you. (read more)
Written on: 05/01/2013
We contacted Debt Help Direct after a web search to assist us with our decision to go into bankruptcy. having made contact with DHD, we were very please with the way they explained to whole process to us along with how they would endeavour to assist us throughout the whole process of the bankruptcy. It was after speaking to DHD we felt at ease and confident that we ere making the correct decision, their advice was very instrumental in our decision to move forward, knowing and confident we... (read more)
Written on: 04/01/2013 by gumbley
I used this company to help me with my bankruptcy process. I was happy initially as I did not feel comfortable in dealing with the bankruptcy myself (read more)
Written on: 04/01/2013
They are useless I had to chase chase and chase them for a court case. Once they have your fees they are not interested at all USE A REPUTABLE COMPANY
Written on: 03/01/2013 by suzanne331 (1 review written)
I can't thank Debt Help Direct enough for the help and support I received from them in my very much time in need. I am a single Mum of two beautiful girls and I was going out of my mind with worry of what would happen to me if I went bankcrupt. I imagined all kind of bad things happening to me. After speaking to them on the first telephone call they answered all my questions and the gentleman I spoke to could not have been more kind and considerate. I decided to go ahead they stayed intouch... (read more)
Written on: 28/12/2012
THEY TOOK MY MONEY AND DIDNT DELIVER ON THE SERVICE. BE WARNED. (read more)
Written on: 20/12/2012
I was always dealt with efficiently, helpfully and politely. There was always someone available to talk to. All the requests or advice from DHD was clear. I dealt with 3 different people from beginning to end and each one was as helpful as the other. There was Naomi and Cheryl and a young man at the beginning, I cant remember his name.There was nothing I didn't like about dealing with DHD. There is a lot of paperwork in the process and DHD made gathering it together very easy for me. (read more)
Written on: 18/12/2012 by pauljohnson67 (1 review written)
I have been dealing with this company and the staff through a very difficult time in my life and they are brill they know how to make you feel better about yourself when you are feeling so low and have debt letters and debt collectors coming all the time there staff are first class and guide you though everything thank you for all your help. Paul johnson (read more)
Written on: 18/12/2012
I have been dealing with debt help for a few months now and they have been very polite, friendly and helpful. I told them what I could afford and they made sure that I would be ok paying off the amount I agreed I wouldn't just recomened this service to a friend I would recomede them to ANYONE who is struggling with debt problems. Excellent keep up the great work :) (read more)
Written on: 11/12/2012 by j2140b (1 review written)
We have recently been using Debt Help Direct to help us sort out a debt management programme for several debts we have. So far, everything has run extremely smoothly from the first point of contact to follow-up calls. Dhd staff have been very informative and give clear and easy to understand advice. They have been friendly and keen to help with all the questions we have had while going through this process. I highly recommend them and hope their excellent service continues throughout the... (read more)
Written on: 08/12/2012 by AQuinn (1 review written)
From first call I can honestly say I was made to feel relaxed, assured and in no way did I feel embarassed or experience any difficulty discussing my situation. I was given clear and concise direction and was assisted all the way with a friendly and comapssionate attitude. I would happily reccomend Debt Help Direct to anyone for thorough and efficient service, the thought of loads of paperwork and forms was initially quite worrying but I was surprised at how much was taken care of by the... (read more)
Written on: 06/12/2012 by Grateful_Liz (1 review written)
I contacted Debt Help Direct when I hit severe financial difficulty, and had debt upto my eyeballs. My life became one of waiting for dreaded letters and unending telephone calls. After some deliberation with some very unbiased information from Debt Help Direct, I decided bankruptcy was the way forward. I was assigned my own account manager who has been friendly, helpful and always at the end of the phone. Everything went smoothly at court and I am now officially bankrupt. I can't thank... (read more)
Written on: 03/12/2012
We contacted Debt Help Direct when we hit severe financial difficulty; debt upto our eyeballs, home repossessed and keeping Royal Mail in business with the amount of red letters!! After some deliberation we decided joint bankruptcy was the way forward. We were assigned our own account manager who has been friendly, helpful and always at the end of the phone. Everything has gone smoothly and we are heading to court this week. Can't thank Debt Help Direct enough for helping us and removing a... (read more)
Written on: 02/12/2012 by silverfox9696 (1 review written)
p trevor WRITE A REVIEW ★★★★☆ Written on:01/12/2012 “bankruptcy help” debt help direct were as good as their word. They were excellent at returning calls and guided us through every step of our bankruptcy. they dealt with letters and calls from our creditors and when it came to the court hearing they contacted me to make sure everything was clear in what we had to do. (read more)
Written on: 30/11/2012
They provided a friendly and flexible service and was able to Get me back on track with my finances (read more)
Written on: 30/11/2012 by cynthia1b
debt help direct were as good as their word. They were excellent at returning calls and guided us through every step of our bankruptcy. they dealt with letters and calls from our creditors and when it came to the court hearing they contacted us several times to make sure everything was clear in what we had to do. The court official commented on how well our forms had been filled in and the whole process was straight forward. thank you for all your help and you have assurred us that you will... (read more)
Written on: 30/11/2012 by cynthiab
debthelpdirect were as good as their word when helping us with our bankruptcy. they guided us through every step of the way and dealt with all our creditors letters. When it came to our hearing all our papers were clearly filled in and the court commented how excellently they had been done. Thank you so much (read more)
Written on: 29/11/2012 by bpowers
I found debt help direct via the bankruptcy clinic website and thought their service was excellent. The advisor i spoke to was friendly and spent and talked me through my options. In the end he advised that bankruptcy was my only real option and then they helped me start my bankruptcy application. I have already recommended debt help direct to a friend of mine. (read more)
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Gemmakes's Comment
Written on: 11/03/2013
I have been advised today that they have gone bust as i received a similar letter saying they have missed payments so tried to contact them and the website,emails and phone numbers no longer work, i have canx my S/O today and have gone direct to the bank to arrange with no fees etc.