written by Kaylee18 on 02/05/2015
I found the process from start to set up very easy. I feel I was listen too and given all the right advice. I felt like I was treated fairly and as an individual to my current circumstances. The only delay was waiting for a creditor to send details and I feel I had to keep calling to ask for an update. I appreciate you've now called me to advise you had the information and it's all agreed however it would of been nice for an update phone call in between or email. Overall very happy and thank you all for your help and putting your customers first.
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Dmpexpert's Comment
Written on: 15/05/2015
When the Financial Conduct Authority came into action in April 2014, they conducted a thorough investigation of Lawrence Charlton and all of their 14 associated Debt Management Brands. They found that LC were withholding just over £750,000 of their clients' money and have been holding it for many years. This is due to the fact that when they issues cheques and BACS payments to creditors, if any details are incorrect the payments are sent back. The issues with this is that LC have no process for what to do with that money when it is returned and so have been holding this money for years as it continues to grow. They are currently in the process of trying to return this money to their clients. Some people are being refunded pence, others thousands.
The issue with this is that they are not telling their clients that in accordance to UK Financial Laws, their clients are entitled to claim interest on this money for the length of time it has been held for at the current rate of interest set by the Bank of England.
I urge anyone who has any affiliation with Lawrence Charlton, Debt Free Direct, the Fairpoint Group and any of their affiliated brands to get in touch with them and request your money back plus the interest you are legally owed.
I worked with these guys in a middle management position for 3 years and I've seen the underhanded and deceitful lengths they will go to in order to cover up the truth. Please get in touch with them as you have nothing to lose and a lot to gain.