123 Debt Solutions Reviews - www.123debtsolutions.co.uk

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★★★★☆
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Latest Reviews

★★★★★

“I would recommend 123debt solutions to anyone”

Written on: 21/06/2015 by Cormierrb166 (1 review written)

123debt solutions were very helpful they went through how they could help you with your debt in great detail so no more sleepless nights they gave you personal attention and keep you up to date you can ring them up anytime and you always got a welcome phone call always pleasant I couldn't have done without their help… Read Full Review

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★☆☆☆☆

“Stay away ”

Written on: 27/03/2015 by RobertAndrews286 (1 review written)

Terrible company just don't ... Enough said , undertrained staff high charges… Read Full Review

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★☆☆☆☆

“AVIOD AVIOD AVIOD ”

Written on: 18/02/2015 by doLewis487 (1 review written)

Absolutely a nightmare......I paid nearly 1500.00 which I thought would be paid of my debts. NO just 700.00 got paid and 123 took the rest!!!! They don't tell you up front that they will be taking the nest 3 payments has a set up fee. Then when they up the management fee they charge you for doing so. Worst company I have ever known. ALL Hidden charges!!!!Avoid go with STEP CHANGE who DO NOT CHARGE A PENNY… Read Full Review

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★★★★★

“Very helpful company explaining everything in simple...”

Written on: 16/02/2015 by RachaelMcGraw (1 review written)

Very helpful company explaining everything in simple terms ,DId not make me feel embarresed about the situation I had got myself into.Always able to talk to a member of staff if I need to,Regular contact by telelphone and internet.They managed to get a PPI repayment for me which I would not have done on my own… Read Full Review

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★★★★★

“WHAT 123 DID FOR ME”

Written on: 21/01/2015 by NigelHunt (1 review written)

I was up to my eyeballs in debt that I had accumulated with various Banks, Credit Cards and Loan Companies. I turned to 123 Debt Solutions for help and they created a repayment plan and contacted the various Banks, Credit Cards and Loan Companies, and in most cases managed to freeze any interest payments. I had over 30k of debt and paid £250 a month to 123, as various debts were completed adjustments were made to the remainder. I am now debt free, and would readily recommend 123 Debt… Read Full Review

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★☆☆☆☆

“Not on your life”

Written on: 17/01/2015 by epWallace177 (1 review written)

Had the misfortune of working for this company in 2013 for few months.  You are told to lie about any fees just to get someone to sign up. Best piece of advise I could give to anyone thinking of allowing them access to your bank account is don't under any circumstances. Much better to get CCCS or Payplan to assist. Or better still do it yourself. Other than the 2 mentioned above which are free to use every other company will keep the first 2-3 monthly payments to themselves as a set up fee… Read Full Review

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★★★★★

“they great”

Written on: 07/01/2015 by RubiMontgomery39 (1 review written)

they are very help full and you can ask any thing and help you back… Read Full Review

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★★★★★

“Professional throughout!”

Written on: 05/01/2015 by Jocarter19 (1 review written)

123 have been great throughout, we agreed a monthly fee and they do the rest. You can even text them and get a reply if you have any queries, they also gave us a break at Xmas to help out. Our process is nearly up but if ever I was in this situation again I would be sure to call these. The fees are not ridiculous either but I couldn't tell you how much they are as haven't noticed when it's come out… Read Full Review

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★☆☆☆☆

“Do not use ”

Written on: 17/10/2014 by WellbeingServicesLtd (1 review written)

I had a Debt Management Plan with 123 Debt Solutions for 2 years and I paid them £1,555.60 and they took £827.40 in their charges. One month my payment was late by two days and they charged me a £20.00 fee. For 6 months I reduced my payment down to £50.00 a month because I had started a new job but they were still charging me a management fee of £30.50. Over half of my payment was charges. Also I was still receiving letters from my creditors every month informing payments hadn't been… Read Full Review

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★☆☆☆☆

“i set up a payment plan witht them for about £150 a...”

Written on: 28/07/2014 by apDwyer375 (1 review written)

i set up a payment plan witht them for about £150 a month, the guy on the phone was nice and friendly and very convincing, he told me if i ever wanted to come out of the plan just not to go through with it witch is what i had done,i did speak to someone about cancelations of my plan but all i had to to was send a letter to them saying im cancelling it, now they send me txts every day at stupid oclock saying i owe £150 but they did not contact any creditors or do anything atall to help me so… Read Full Review

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Lotty1977's Comment

Written on: 12/08/2014

If you do end up in court let me know what happens, I cancelled my contract with them due to breach of contract on their side and they refused to give me my money back. They are an awful company who give a terrible sevice

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★☆☆☆☆

“worst debt management company”

Written on: 21/07/2014

All I can say us don't use this company they are unproffesional and don't want to help you they just want your money. They took £300 from me for doing nothing they did not contact my creditors or even pay any money to them. They claim its an admin fee (for doing what) nothing with so many companies doing a better job for free there should be no need to pay these people who are making a living out of duping people into thinking they are there for help. I think the good reviews on here are done… Read Full Review

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★★★★★

“Excellent, professional service”

Written on: 27/06/2014 by 214Donovan (1 review written)

I would like to take this opportunity to thank the whole team at 123 Debt Solutions for the way in which I and my wife have been treated, you have been supportive, helpful when ever we needed advice, professional at all times and above all treated us as human beings which is something lacking with many creditors. once again, a huge thanks… Read Full Review

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★★★★☆

“structred management systems in place”

Written on: 10/06/2014

I am satisfied with their management system and the general interest shown in customer care. They are trustworthy… Read Full Review

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Lotty1977's Comment

Written on: 17/06/2014

So you work for them then

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★☆☆☆☆

“Do NOT go with this company”

Written on: 28/05/2014 by GavenLindsay (1 review written)

When I found myself in debt due to various things I thought the sensible thing to do was to make a debt management plan. When I up 123 debt solutions the person on the phone made it sound great, so I set up a plan with them. I asked them to make sure they only took payments out on a Tues as I rarely use that account so only a small amount of money went in there. They said that was fine. Once they started taking funds out they were taking it out on any day they felt like leaving me to pay bank… Read Full Review

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★☆☆☆☆

“Unprofessional”

Written on: 10/04/2014 by lotty1977 (2 reviews written)

This comany is an absolute joke. I fould myself in financila difficulty so contact them. The man on the phone was very nice explaing the monthly fees but he neglected to inform me they would charge £100 for the set up fee. I also advised them I dide not want my parents to find our about my situation as I lived with them. Set up pack came through all fine but did not notice the set up fee. The I started getting bombared with letters but worse of all you could clearly see it was a debt solutions… Read Full Review

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Lotty1977's Response to lotty1977's Review

Written on: 14/04/2014

So on Friday I received an email from them advising she has submitted my refund but it was down to the managemnt approve it. Surprise they did not authorise it. I have now contact citizens advise and informed 123 i am looking to start court action to recover the money they have taken to do nothing on my behalf £300 day light robbery. To say I am gobsmacked that a company that is supposidly here to help people in debt can be so ruthless when it comes to there msiatkes. So next step will be to go through the courts I am not giving up on this and will ensure they also pay for bank charges inccured for being overdrawn I will kepp you update

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Lotty1977's Response to lotty1977's Review

Written on: 14/04/2014

So I made a complaint last week which they have finally acknowledged today but have been told it will take between 14 days and 8 weeks to process. What the really mean is they want to spend more time fobbing me off. I have no reason to believe they will pay my money back even though they are in the wrong hopefully I will have more luck though the courts

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★☆☆☆☆

“MADE THINGS WORSE”

Written on: 31/03/2014 by Ezra458 (1 review written)

I started dealing with 123debt solutions - they seemed friendly and helpful. Things went bad 8 months later - initially they had told me they were a free debt management company and would also work to have any interest removed. After paying half the amount my debt was they have informed me they actually want me to pay double what my debt is. Telling me this was due to charges and interest I had been told didn't exist to start!… Read Full Review

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★★★★★

“Service, fast, good!”

Written on: 24/03/2014 by 165English (1 review written)

I have been dealing with this company for two and a half years and have found all those with whom I have dealt to be friendly, helpful and knowledgeable… Read Full Review

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★☆☆☆☆

“awfull”

Written on: 26/02/2014 by aaronjcbarnes (1 review written)

i would not recommend this company to anyone as they are rude and do not meet customer demand with out demanding more of your money. they are not DEMSA regulated and i see nothing about trading standards on the site either i left them and went elsewhere for the same admin cost im getting a better service and much friendly people and i know where my money is going ... do you????? hidden costs ... monthly reviews???… Read Full Review

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★☆☆☆☆

“DO NOT GO NEAR”

Written on: 19/02/2014 by G.sharp107 (1 review written)

This company is deliberately vague about what kind of help you will receive, how much money they will pay to your depts and constantly badger you for your card details. Luckily I came to my senses and cancelled the plan, however I did sign the terms and conditions and I have been plagued with texts and phone calls from this company demanding I pay them £100. They have had no correspondence with anyone regarding my depts but are still harassing me for my card details. Their conduct is… Read Full Review

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★☆☆☆☆

“Worst company ever”

Written on: 12/02/2014 by Shaky1974 (1 review written)

Cancelled my dmp as went to another which was half the price and an Iva clear in 5 years. They would not stop pestering me phone calls texts non stop, then they take £70 out my account with no authorisation and now my bank is investigating . Please please don't go with these they will be nice to u but then when u find someone cheaper they r nasty… Read Full Review

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