Terrible customer service & very expensive to use

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Guest's review of Travelex Cash Passport

★☆☆☆☆

“Terrible customer service and very expensive to use”

Written on: 22/08/2013

When using the multicurrency card loaded with dollars in Costa Rica where dollars are commonly used, I was charged over 5% on every purchase/ATM withdrawal plus other fees! when queried, given wrong information, on hold for ages, and unhelpful. On one transaction for US$29 there was and 1.69 transaction fee and a further fee of 6.o8 that's nearly 25% in fees!!!

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