Results for Debenhams

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  • Guest 18th Sep 2009

    Reviewer rating: 5 stars


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    Just thought I would write a quick review as we are always good at complaining but never thank excellent service.

    I big thank you to staff in Debenhams Glasgow in childrens wear for their excellent customer service and assistance, much appreciated on Thursday 10 September.




    ...

  • Guest 18th Aug 2009

    Reviewer rating: 1 stars


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    Ordered a chair from Debenhams on-line in July with a 4-5 working day delivery. I am still waiting. I feel that I am being fobbed off with excuses about tracking orders. I will never order anything on-line from them again. For such a big company I am disappointed with their services.

  • Guest 8th Aug 2009

    Reviewer rating: 1 stars


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    Ordered a dress from Debenhams. Waited over 2 weeks. No dress. Sent email. Informed that dress was out of stock. Got my credit card statement. I was charged for it and not refunded. called cutomer services, who informed me that there were no plans for a refund and he was not authorised to do it. I h ...

  • softybabe 7th Jul 2009

    Reviewer rating: 0.5 stars


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    Debenham's customer service record is disgusting...I am still waiting for some of my stuff after sending it in bits and bobs...it has been over a month now.

    My previous order also took over a month...I shall not order online from debenham ever again

  • Guest 7th Jul 2009

    Reviewer rating: 3 stars


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    As i was shopping in Debenhams for a wedding outfit with my daughter and future son in law.A personal shopper approached us all i can say she was so brilliant she did everything, we were very impressed with her service.She was great it made our day so easy as we did not have to keep getting dressed ...