Debenhams

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  Debenhams Department Stores 31
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  Debenhams Lingerie Valentines Day Gifts for Her 2
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  • Guest 17th Nov 2009

    Reviewer rating: 1 stars


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    went on the there site for there xmas 2009 25% offers but as the same as last year IT WAS NOT WORKING but will go to the store to find out that they have not got the things we need ( THE SAME AS 2008 I BET) they should have every thing working but as the same last.2 years running shop on line whe ...

  • Guest 18th Sep 2009

    Reviewer rating: 5 stars


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    Just thought I would write a quick review as we are always good at complaining but never thank excellent service.

    I big thank you to staff in Debenhams Glasgow in childrens wear for their excellent customer service and assistance, much appreciated on Thursday 10 September.




    ...

  • Guest 18th Aug 2009

    Reviewer rating: 1 stars


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    Ordered a chair from Debenhams on-line in July with a 4-5 working day delivery. I am still waiting. I feel that I am being fobbed off with excuses about tracking orders. I will never order anything on-line from them again. For such a big company I am disappointed with their services.

  • Guest 8th Aug 2009

    Reviewer rating: 1 stars


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    Ordered a dress from Debenhams. Waited over 2 weeks. No dress. Sent email. Informed that dress was out of stock. Got my credit card statement. I was charged for it and not refunded. called cutomer services, who informed me that there were no plans for a refund and he was not authorised to do it. I h ...

  • softybabe 7th Jul 2009

    Reviewer rating: 0.5 stars


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    Debenham's customer service record is disgusting...I am still waiting for some of my stuff after sending it in bits and bobs...it has been over a month now.

    My previous order also took over a month...I shall not order online from debenham ever again